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Bycici Reviews 2

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TrustScore 3 out of 5

2.9

Women's Clothing Store
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Company details

  1. Women's Clothing Store
  2. Clothing Store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Disappointing experience

I ordered a dress from CICI that arrived damaged. I immediately contacted customer service with photo evidence, but they refused to help because I didn’t have an “unboxing video.” They claimed to have a “packing video,” yet there’s no proof it was my parcel.

Their only offer was a 5% refund, which I find unacceptable considering the extra costs and that the dress could no longer be used for the intended event. Throughout the process, the company showed little trust in the customer and no sense of accountability.

I’m now seeking a legal solution and sharing this honest review to warn others.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

poor value for money.

poor value for money.
Wouldn't recommend. The quality is on par with far cheaper competitors. This was so bad that I tried to email the company when I got my order. The customer service refused to refund

19 February 2024
Unprompted review

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