Bybit Reviews 7,122

Hello bybit I hear to logged complaint about P2p issues, I paid someone money but he refused to release the coin an he is doing this deliberately ,so I hear to complain to intervan immediately because he will never come an release even you give him morthern 48hours becouse i call him he said he will release soon but he denied.
This is the order number, 2045955023457259520

I am following up on a critical issue regarding my Bybit account.

My account was placed under compliance review for nearly 2 months. On March 24th, I received an official email instructing me to withdraw my funds within 72 hours. However, every attempt to withdraw has consistently failed with an error stating that my account is restricted.

Despite continuously reaching out to support for assistance, no meaningful resolution or update was provided. Instead, my account was eventually banned, and I can no longer log in to access or even view my funds.

This situation is unacceptable. I was explicitly instructed to withdraw within a limited timeframe, yet my account restrictions made it impossible to comply, and now I have been completely locked out.

I urgently request:

1. Immediate removal of withdrawal restrictions, OR
2. Manual processing of my withdrawal request

If this issue is not resolved promptly, I will be forced to escalate this matter to relevant authorities and make this issue public.UID 109060860 case: #24737947

case number is #24920261

I am extremely disappointed with the way Bybit has handled my case. I participated in your Bybit Card Referral Program in good faith and followed all the required conditions exactly as stated.

I joined as the invited user, deposited $100, and used the full amount through the Bybit Card, which clearly made me eligible for the $10 reward according to the campaign rules shown in the Rewards Hub.

What makes this situation even worse is that your live chat support agent explicitly confirmed that I was eligible and would receive the reward. I also have screenshots and email confirmations supporting this. However, after completing all the requirements and waiting for the reward, your team suddenly claimed there was a “violation of the reward terms” without providing any clear explanation or evidence.

This is completely unacceptable. Your own support team confirmed my eligibility, and I acted strictly according to the campaign conditions. Changing the decision afterward and stripping the reward from a legitimate participant is unfair and misleading.

If this issue is not resolved and my rightful reward is not issued immediately, I will be forced to escalate this matter further by sharing all evidence publicly across review platforms and crypto communities so others can see how Bybit treats its users.

I expect Bybit to honor its own campaign rules and the confirmation given by its own support staff. I am still waiting for a fair resolution.

Good afternoon.

UID: 110817201

I’ve been using Baybit for four years, and it’s been blocked again, even though I’ve only been using the P2P section lately. I even sent an email myself, but no one has responded for a week—other than the automated reply I received after submitting my request. Please unblock my account. I know this is a lengthy process, but please at least start reviewing all the transactions so this can be resolved as quickly as possible. Thank you

This platform appears to be running misleading reward campaigns. Users are informed that they are eligible, but the promised rewards are not delivered. Such practices raise serious concerns about transparency and reliability. Users are advised to proceed with caution.[Bybit] Your case number is #24887180

Account frozen for 10+ days – no communication, no document request
My Bybit account has been restricted for over 10 days, with funds frozen and no access.
Key issue:
There has been no request for documents, no explanation, and no timeline provided. Support responses are either generic or absent.
Case details:
*Bybit UID: 34516189
* Support ticket ID: AS-896321-1e46d43a2fad4b819f5e20a600bcfd69
* Date of restriction: 10.04.2026
* Funds frozen: 287.92 usd
I am fully willing to cooperate and provide any required KYC/AML documentation, but no such request has been made so far.
This lack of communication is highly concerning, especially for a platform operating under UAE regulatory oversight.
I have already initiated complaints with VARA and SCA due to the absence of progress.
I kindly ask Bybit compliance team to:
* clarify the reason for restriction
* confirm if any documents are required
* provide a clear resolution timeline
I will update this review based on how this case is handled.

Their card is basically unusable because they freeze it every few transactions, even though you're only using the same few merchants. Their cashback percentages are actually impossible to take full advantage of because of their misleading marketing. They are also known to suspend people's accounts and funds for no valid reason. I would stay far away from them.

People should be extra careful when trading on bybit my account just got banned now without doing anything I just made a security deposit and they banned my account without any explanation, banned I mean not restrict, what did I do to warrant banned when I don’t violate any rule I was on trade when this happened
Case ID 24917733

I'm going to write the complaint again, hoping that at some point someone will resolve my problem. I've lost patience with this; they simply disappear with my money and don't offer any explanation.

Bybit Case ID:24896016

Extremely poor service, robotic, and with a customer support team completely uninterested in helping clients. I made a deposit into the account for a significant amount of money, and the money simply disappeared. I have all the proof that I made the transfer, as per the documentation of the account registered via PIX with the registered CPF (Brazilian tax ID). My account has all the security verifications, and yet the money hasn't arrived in my account. I can't get through to anyone; the only thing the automated support says is that I have to wait 5 business days. This is a total lack of respect for the client. I no longer recommend this brokerage to anyone. Terrible instability, poor support, and zero reliability in this company.

Transaction details: April 14, 2026 at 11:16 AM Brasilia time, amount R$ 3,200.00

Deposit to Bybit BRL
Bank: Dlocal Brasil Instituição de Pagamento S.A.
Transaction ID: E3187*******************YEDSD

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Created on:
2026-04-14 15:22:56
Case ID:24896016
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I managed to resolve the issue by contacting the Brazilian deposit company that processed the refund directly. If I had depended on Bybit's support, my money would still be held hostage. Their customer service is terrible; the platform is good, but the support is awful—slow, robotic, and completely lacking in empathy for customers!
I managed to resolve it by contacting the Brazilian deposit company directly, which processed the refund. If I had depended on Bybit's support, my money would still be held hostage. Terrible customer service. The platform is good, but the support is awful, slow, robotic, and with no empathy for customers!
Problem solved thanks to D.local Brasil
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I didn't even have time to properly use this exchange before I encountered so many downsides:
- Terrible promotional rules: the exchange reserves the right to block bonuses without explanation. In my case, I carefully reviewed the requirements and investigated possible violations, but the exchange somehow blocked my bonus funds. When I contacted support, I received the response, "We reserve the right not to explain the exact reasons." Why are you taking money from honest people? Even when I ask, you can't properly consider my request.
- Terrible support (as described above), only template responses and no specifics.
- Frequent issues with the app interface, especially in the withdrawal and deposit sections.
!!! This is an exchange you shouldn't have any contact with; they will do everything in their favor no matter what.
Case number 24864173

The support is so bad, only answers me Ai answers, my case id is #24918565
My issue is, my bybit mastercard has 0,01$ in negative balance yesterday i deposited 25 usdt to pay the negative balance bit nothing was fixed the negative balance is still there and I can’t convert or withdraw my money or do any transaction the i did exactly what the support told me but there is no cooperation

I am buying everyday crypto for business transactions on this platform, once I got scammed by another ByBit user, I opened a case and they told me to contact police if I want to get my money back. Avoid it at all costs.

I have been a Bybit user for 6 years (Account 30688814). On April 12, 2026, my account was permanently restricted without any explanation. No document requests, no instructions - just frozen funds.
I have tried everything: compliance ticket automatically open for 5 days, emailed “complianceops”, contacted support, reached out via Discord. Zero meaningful response. Just automated “we will get back to you in 48 hours” messages that are never honored.
$3,500 of my savings are completely frozen. I have never violated any terms of service in 6 years of using this platform. This is unacceptable.
Appeal ID: AS-896324-aa9098c2-f46b-49bf-accb-0aff10dc448d

I am extremely disappointed and appalled by how Bybit treats its loyal users. I invested months of my time and energy into the SpaceS Telegram Mini-Game, accumulating 1.2 million points based on the trust I had in this platform.

My case (ID: 24471105) was opened on March 1, 2026. For over a month, I was repeatedly told that my case was "under investigation". However, on April 15, 2026, I received a final response stating that the Web3 Points program has been discontinued and my earned rewards cannot be retrieved or converted.

This is a clear breach of trust. Using "system discontinuation" as an excuse to avoid honoring rewards earned through hard work is unacceptable for a Top 5 global exchange. Bybit effectively told me that my time and effort mean nothing to them.

If you value your time and expect a company to honor its commitments, stay away from Bybit. They do not care about their community’s dedication.

Case ID: 24471105

I read some reviews when Bybit is using AI to work and banned customers and I was one of the customers and it’s very sad and I’m depressed and frustrated why would they banned my Bybit account and telling me that’s final when I didn’t do anything, it’s being sometimes I login my Bybit and the following week that I wanted to login I see banned I was crying bcos my money is inside please Bybi customer should be careful and they can banned you anytime
UID 487807670

case number is #24801695

I can't access my balance after trying to withdraw for 24hour and it was showing insufficient but then I was seeing my balance not after 48 houses I cant see my balance of $13k+ what's going on bybit

Asking for ridiculous amount of personal information such as bank statements, pay slips from employer, income details etc. Can not withdraw money from this service platform. They are denying and rejecting every request for money withdraw and keep asking for more and more personal and financial documents which I do not posses and do not need to make a simple transaction.
Huge privacy violation and transaction blocking for money that is legitimate earned on the platform.
Customer support useless.

Subject: Formal Complaint Regarding Unjustified Fund Withholding

I am writing to formally raise a complaint regarding a serious issue with my account on your platform.

On April 11, I opened long positions on USOUSD and UKOUSD through manual trading. On April 13, after the market opened, I closed these positions at a profit. However, immediately after closing my trades, my account was restricted from transferring or withdrawing funds.

I would like to clearly state that all my trades were executed manually by myself. I did not engage in any form of arbitrage, automated trading, or any activity that violates your platform’s terms and conditions.

Despite this, your platform has withheld my profits amounting to 282555 USDT without providing any valid justification. After contacting your customer support, I was informed that only my principal would be returned, which I find completely unacceptable. Since then, my repeated attempts to communicate via customer service and email have received no response.

This situation has caused significant financial loss and distress, and I consider this action to be a serious violation of my rights as a user.

I hereby formally request:
1. The immediate release of my full account balance, including all legitimate profits.
2. A clear and detailed explanation for the restrictions imposed on my account.
3. A prompt resolution to this matter.

If this issue is not resolved in a timely manner, I reserve the right to escalate this complaint to relevant regulatory authorities and pursue legal action to protect my interests.

I look forward to your urgent response.

UID ：544382171
Reason for restriction ：UserBanReason_USER_BA N_REASON_VANTAGE_Abn
ormalTransactions

Case ID：24918744

As of April 22, the platform still has not given a reasonable way to deal with it. It is still a plan to deduct profits and only give the principal at the beginning. This is simply a robber! I will continue to update the progress so that you can see the way bybit treats customers!

Bybit's customer care service is more reliable than most, so it really helps with fear of losing funds, and I can keep my crypto in there for a long time, even forgetting at times. It's a great platform!

I paid to the customer’s provided third party account on 9april. Order amount was 2225 euros.. i paid in two transactions, 1700 euro and 525 euro.

My uid: 493816103
Order id: 2042286314916384768

All proofs of transactions are shared with case id: 24888746

The seller said that the given account is of some school and he needs to verify payment by going to school.

Friday passed, Saturday Sunday assuming weekend and monday also passed. No update.

He is a vip member of bybit and holds maybe 50,000usdt thats why appeal agents are giving him undue favour.

He never submitted any proof, no screenshot, no video, still p2p agents keep on delaying conclusion of order.

P2p agents gave him two warnings to refund, he did not refund. Then he sent a single message that payment will be verified on monday and deadline was updated to 24 hours on sunday.

Now again he never responded but again deadline is updated to 48 hours. Is it a joke?

I need immediate decision on order.