BuySpares France logo
Visit website

BuySpares France Reviews 

9,340
•
TrustScore 4.5 out of 5

4.3

Electronics & Technology
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

arrived quickly and i thought the parts would be second hand as the kenwood model is old but they are brand new and I’m so pleased to get the mixer going again as they don't make it any longer and w... See more

Rated 4 out of 5 stars

Fast delivery even though the part came from the uk. Luckily I didn't have to pay any import duty etc. Be aware that even though you use the french site not everything is posted from France and cou... See more

Rated 4 out of 5 stars

Overall satisfied. Product search on site is good and helpful. Sending long because piece came from out side of France (uk) Instruction video on the website was of a different model.

Rated 5 out of 5 stars

They found the right pièce. Called back to make sure, and when it wasn't (my fault) still reimbursed me and helped me get further references

Company details

  1. Electronics & Technology

About BuySpares France

Written by the company

Nous rendons facile la réparation de vos appareils. Notre but est d'encourager nos clients à réparer les appareils ménagers au lieu de les remplacer. Nous pensons que la réparation d'un appareil est favorable à l'environnement et permet d'économiser de l'argent si un appareil électroménager commence à se détériorer !

Chez BuySpares, nous donnons à nos clients les connaissances et le savoir-faire pour réparer leurs appareils électroménager.


Suivez-nous sur les réseaux sociaux Facebook et découvrez également de nombreux trucs et astuces sur notre Blog, ainsi que des vidéos sur notre chaîne Youtube qui vous aideront à réparer vos appareils vous-même.

Si vous n'arrivez pas à trouver votre pièce sur notre site internet, n'hésitez pas à nous appeler au numéro ou l'adresse mail ci-dessous.

BuySpares France

Written by the company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9,340)

172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very professional service

Website well documented and with large choice of spares. Perfect delivery process and competitive pricing.
I was looking for a spare for an old Bosch washing machine (18 years old but still operating very efficiently!) and I thought it would be a nightmare to find it but happily it was available on BuySpares
First personal experience with BuySpares but I will recommend from now.

19 February 2018
Unprompted review
Rated 1 out of 5 stars

I hane not received my command !!!!

I hane not received my command !!!!
I would like to know where it stands

12 February 2018
Unprompted review
BuySpares France logo

Reply from BuySpares France

Cher client,

Nous sommes navrés d’entendre que votre expérience avec Buyspares ait été décevante.

Nous vous confirmons que votre commentaire a été transmis à notre service client qui vous contactera au plus vite afin de vous communiquer plus d’informations concernant la livraison de votre colis.

Nous espérons qu’en dépit de cet incident, vous continuerez à être satisfait de nos produits et à nous témoigner votre confiance.

A très bientôt,

L’équipe Buyspares

Rated 1 out of 5 stars

Where is the product I paid for???

I should already have received my order.
Nothing, no news!
But I am asked to give my opinion!!!
Buyspare should better verify the product has been delivered!!!!!

9 February 2018
Unprompted review
BuySpares France logo

Reply from BuySpares France

Cher client,

Nous sommes navrés d’entendre que votre expérience avec Buyspares ait été décevante.

Nous vous confirmons que votre commentaire a été transmis à notre service client qui vous contactera au plus vite afin de vous communiquer plus d’informations concernant la livraison de votre colis.

Nous espérons qu’en dépit de cet incident, vous continuerez à être satisfait de nos produits et à nous témoigner votre confiance.

A très bientôt,

L’équipe Buyspares

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look