The shed was as expected and properly delivered. It was disappointing that the timber items were not pre-drilled or even marked and I needed to use a saw to reduce some timbers to the right size. Th... See more
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The shed was installed and leaked rain within 24 hours of its erection. As its price was almost £1000 I was very upset. It was then treated for me with 2 heavy coats of preservative and cracks in the... See more
We had good communication with the company and the delivery date was exactly as stated and all the scheduled items after checking through the delivery were with the package. The instructions were rela... See more
Afternoon, i thought the purchasing of the shed was very smooth, with plenty of emails updating me on my order. The delivery driver Nathan was prompt and very polite and helpful. I have assembled the... See more
Company details
About BuyShedsDirect
Written by the company
Buy Sheds Direct is a specialist online retailer of garden buildings, sheds and outdoor storage solutions, helping customers across the UK find the right products for their homes and gardens. We offer a comprehensive selection of garden buildings designed to provide practical storage, additional living space and attractive outdoor features.
Our range includes wooden sheds, metal sheds, plastic sheds, bike storage, garden storage boxes, log stores and outdoor storage units. We also supply summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and other garden buildings to suit a variety of lifestyles and outdoor spaces.
Whether you're looking for secure garden storage, a dedicated workspace, a hobby room or a place to relax and entertain, Buy Sheds Direct offers products from leading manufacturers and trusted brands. Customers can choose from a wide variety of sizes, styles and specifications to find the best solution for their needs.
We aim to make buying a shed or garden building online as simple as possible through detailed product descriptions, clear specifications and helpful customer support. Our website allows customers to compare products and make informed purchasing decisions with confidence.
Buy Sheds Direct is dedicated to delivering quality products, reliable service and a seamless online shopping experience. We are proud to help thousands of customers every year improve their gardens with practical and attractive outdoor structures.
Contact info
4.2
Great
12K reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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It was delivered in good order and in…
It was delivered in good order and in the time frame
1 May 2026
Easy to order great range of sheds to…
Easy to order great range of sheds to choose from at competitive prices
24 June 2026
The order process is a very promising start
Here’s my email to the company:
“I just want to pass on a thank you to Abbie for all her help and cheerful patience on Friday when I rang with lots of questions before I placed my order. Abbie is a real asset to your team. She also saved me from ordering the wrong type of cladding!
Shed arrives Thursday and then it’s patiently waiting for the installation.”
19 June 2026
The quality of the shed is very poor…
The quality of the shed is very poor not worth the money also it’s already starting to bow out of shape. I used to make checks for Jewsons and this is extremely poor for the money will not recommend.
21 June 2026
Reply from BuyShedsDirect
Hi Leslie,
Thank you for taking the time to leave your review. We're sorry to hear that you're disappointed with the quality of your shed.
We can see that you haven't contacted our Customer Services team regarding this matter. We'd encourage you to get in touch with your order details and photographs of the areas of concern to info@buyshedsdirect.co.uk for us to assess
We appreciate your feedback and hope to have the opportunity to resolve your concerns.
Kind Regards,
The Buy Sheds Direct Team.
Awful company
Awful company. Supplied a shed that has warped to the point it is unusable in under 3 years. My last shed was still going strong 15years later when I moved house (bought from a different company obviously!) Avoid avoid avoid. Better to spend a little more and get a shed that’s usable for more than 3 years. Will never shop with them again and I advise anyone reading this to shop elsewhere! Cheap crap!
30 June 2026
Unprompted review
Reply from BuyShedsDirect
Good Afternoon,
Thank you for taking the time to leave your review. We're sorry to hear that you're disappointed with your shed.
We'd like the opportunity to review your concerns in full. If you haven't already been in touch with our Customer Services team, please respond to the information request we've sent with your order details so we can locate your purchase and investigate the issues you've experienced.
Kind Regards,
The Buy Sheds Direct Team.
Shed is of very poor quality
Shed is of very poor quality, absolutely rubbish. So many parts damaged or very ill fitting. Because of all the badly fitting panels it makes it difficult to put together.
One of the worst purchases I've ever made. Don't waste your money! I did!
1 June 2026
Unprompted review
Reply from BuyShedsDirect
Hi Madeline,
Thank you for taking the time to leave your review. We're sorry to hear that you're disappointed with your shed.
This is certainly not the experience we want our customers to have. If parts arrived damaged or you experienced issues with the fit of the panels, we'd like the opportunity to investigate this further and put things right where appropriate.
We've sent you a request for some additional information so we can locate your order. Once we receive your details, we'll review your concerns and work with you to find a suitable resolution.
We appreciate your feedback and hope to have the opportunity to resolve this matter for you.
Kind Regards,
The Buy Sheds Direct Team.
Poor Delivery Service
Poor Delivery Service, had to chase for updates on delivery myself, still not received shed having been given 2 delivery dates so far, watch this space for further updates, if i get any!!!!
9 June 2026
Reply from BuyShedsDirect
Hi Tim,
Thank you for taking the time to leave your review. We're sorry to hear that you've been disappointed with the delivery experience.
We've been unable to locate any previous contact from you regarding this matter, so we'd like the opportunity to investigate what has happened with your order.
We apologise for any inconvenience caused and appreciate the opportunity to resolve this for you.
Kind Regards,
The Buy Sheds Direct Team.
Great service,wonderful people,I got…
Great service,wonderful people,I got through on the phone and it was so easy and to speak to.some one was great as I am no good on the internet.
25 June 2026
Shocking
Shocking, poor quality wood with daylight showing through the panels. Floor so weak I feel like I'm falling through it and reluctant to store anything in it as I'm afraid it will fall through. Panels do not line up, nails poking out. I'm waiting for customer service to agree to collect and refund me so I can purchase a quality shed
26 June 2026
Unprompted review
Reply from BuyShedsDirect
Good Afternoon,
We’re sorry to hear you’re disappointed with your shed.
We are currently awaiting further images and information from you so we can fully investigate the concerns raised regarding the panels, fixings, and flooring.
Once we receive these, we will be able to review the matter and advise on the appropriate next steps.
Kind regards,
The Buy Sheds Direct Team.
Great all round service
Great all round service. Purchased a bike shed. Great price. Needed a little tweak on one part but I enjoy doing that. Really pleased with the product. Delivery was excellent. On time and really helpful. A*
23 June 2026
very easy to sort out
23 June 2026
Shocking customer service
I had an issue with the delivery.
I reported the problem and was pretty much told tough!
I forwarded the customer delivery promise and all photos.
I never got a reply!!
Shocking service.
On a brighter note, the sheds brilliant
21 May 2026
Reply from BuyShedsDirect
Hi Dave,
We’re sorry to hear you were disappointed with the service you received regarding your delivery issue.
We have checked our records and cannot find any contact or correspondence relating to this matter under your order details. As such, we were unfortunately not given the opportunity to review or respond at the time.
We’re pleased to hear you’re happy with the shed itself, and appreciate you taking the time to leave your feedback.
Kind regards,
The Buy Sheds Direct Team
Claire was brilliant
Claire was brilliant. Very professional and helpful. Order completed swiftly.
29 June 2026
Unprompted review
Delivered as promised no waiting…
Delivered as promised no waiting careful delivery driver.
Thank you.
15 June 2026
Not happy stayed in and waited for…
Not happy stayed in and waited for delivery ,no show on date given ,no update from delivery driver ,,he had the phone number and didn’t call
22 June 2026
Reply from BuyShedsDirect
Good Morning,
We're sorry to hear about your experience and appreciate your frustration at waiting in for a delivery that did not arrive as expected.
We have not been able to locate any previous contact from you regarding this matter, so we'd welcome the opportunity to investigate what happened. Please contact our Customer Service team with your order number and we'll look into the missed delivery and provide an update as quickly as possible.
We apologise again for the inconvenience caused.
Kind Regards,
The Buy Sheds Direct Team
Shocking just shocking !!!!
Shocking just shocking !!!!
cheap shed with holes in pannels, out of alinement , cheap roofing felt, after my husband paid £1500. for the 15x10 shed we were looking forward to a GOOD quality well made shed. But received a cheap , low grade shed, with knots in wood, holes, poor fitting panels , nails missing or not through timber ( end of day job ) shiplap not even reaching the next panel so we have day light and weather coming in .We feel utterly let down by this company ! My husband has emailed them about it... How they can charge £1500 for poor quality i really dont know. £900 would still of been to much, our Neighbours are shocked to !!!
If they had issues with manufactures why send out this Poor quality shed.
6 May 2026
Unprompted review
Reply from BuyShedsDirect
Good Morning,
Thank you for your feedback. We're very sorry to read of your disappointment.
We take comments regarding product quality seriously and would welcome the opportunity to investigate the concerns you've raised. Unfortunately, we have been unable to locate any correspondence relating to this issue from the information available in your review.
Please contact our Customer Service team with your order details and photographs of the areas of concern so that we can review the matter fully with the manufacturer and work towards a resolution.
We look forward to hearing from you.
Kind Regards,
The Buy Sheds Direct Team
Warped boards
Delivery was excellent. Quality of the shed not so good. Quite a few of the nails weren't fully in and after a couple of weeks some of the boards have badly warped leaving large gaps in the sides meaning shed is not fully weather proof
26 May 2026
Reply from BuyShedsDirect
Good Morning,
Thank you for taking the time to leave your feedback. We're pleased to hear that your delivery experience was a positive one, but we're sorry to learn of your concerns regarding the shed.
As we haven't previously been contacted about these issues, we'd really appreciate the opportunity to investigate them. Timber is a natural material and some movement can occur as it acclimatises, however we'd like to review the areas you've mentioned. Please contact our Customer Service team with your order number and photographs, and we'll assess the concerns with the manufacturer and work towards an appropriate resolution.
We look forward to hearing from you.
The Shedstore Team
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