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Rated 1 out of 5 stars

I ordered one of their heaters on December 6 2025 and as of December 23, according to their tracking it hasn't even left the warehouse yet. I emailed Mason, the "CEO" of Heatcore on 12-16-25 and he bl... See more

Rated 1 out of 5 stars

I'll give it 1 star just because there isn't a ZERO OPTION! There is not one thing that went well over this whole ordeal! Felt like a scam from the moment that I made the order, showed it was setting... See more

Rated 1 out of 5 stars

Ordered something on December 11, promised it would be here by the holiday and hasn’t arrived yet. Tracking info sent is not valid and Mason “CEO” is not responding after three email attempts.

Rated 1 out of 5 stars

Needs to have a zero star review-I believe this so called company is a scam. I ordered the buy two get one free-waited 6 weeks and only received two. Upon inspection they were not exactly what I wa... See more

Company details

  1. Home Goods Store

Written by the company

Personalized Heating in an Instant, Exactly Where You Need It! With the HeatCore personal heater, you can warm up your space quickly and safely, while saving energy and cleaning your air! The HeatCore uses energy-efficient and cost-effective ceramic heating technology, and includes an antimicrobial filter to prevent dust, bacteria, mold, and foul odors. HeatCore also looks great in any space! With its compact, modern design, set it up on easily on any table, desk, or countertop. Happy heating!


Contact info

1.2

Bad

TrustScore 1 out of 5

87 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

TOTAL SCAM

Placed order on Dec. 14th, card was charged, product never showed up and no response from the seller. Looks like plenty of people got scammed around the same time. Live and learn. DO NOT BUY

30 December 2025
Unprompted review
Rated 1 out of 5 stars

RIP OFF COMPANY

Needs to have a zero star review-I believe this so called company is a scam. I ordered the buy two get one free-waited 6 weeks and only received two. Upon inspection they were not exactly what I was expecting so I wanted to return for refund. I have emailed and text and have not heard back as yet! When I tried to go to the “store” my browsers deny site.
So if you’re thinking about doing business with them, I would recommend NOT!!!!!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised

Not as advertised, don't buy this product. Took 5 weeks to get from somewhere across the ocean. I got duped on this one, I admit it. It is tiny and has less power than my handheld hairdryer. It may heat your bathroom shower that's about it. Power cord is too short, nothing good about this

11 January 2026
Unprompted review
Rated 1 out of 5 stars

HeatCore Facebook page Scam

I'll give it 1 star just because there isn't a ZERO OPTION! There is not one thing that went well over this whole ordeal! Felt like a scam from the moment that I made the order, showed it was setting on the docks for almost two weeks, then it said it had been delivered on a day that I'd been home the whole day, then I clicked on the delivery page first it wanted a credit card for a 5$ charge for help: I went to that site and it was 70$ per hrs. For help: a SCAM upon a SCAM.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 12/5/25

Ordered 12/5/25, the three unit deal. Got shipping info five days later. Must have gotten lost ? Sorry but thinking that this Company is just Scamming people !! God bless, Feels like the IRS....

5 January 2026
Unprompted review
Rated 1 out of 5 stars

I’d give it a zero star review if I…

I’d give it a zero star review if I could. Ordered on Dec 9th. Three emails to Mason and two directly to the company. Zero response. No recourse. I’m gathering info for a class action law suit. If you ordered the Heat Core, be sure to keep your receipt.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered on December 7th

Ordered on December 7th. Still not shipped with zero responses from Mason the CEO. No less than 20 attempts to contact the co.pany with zero responses. Filled fraud charges

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product and value for your…

Poor quality product and value for your money if bad. This product provides very little heat and poor quality material. I would never purchase this product. I've try contacting the company with no response back. It took 4 weeks to receive in the mail.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered early december and have not…

I ordered early december and have not received any status.After three emails.... They took my money, and I planned on disputing the charge... Mason has not emailed me back and i'm getting pissed.... They suck do not buy this product... They are dishonest and scammers.... I wish I knew how to locate them.I would pay them a visit

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ripped off?

Ordered 3 for Christmas on Dec 2, can’t get any response from heatcore. Took my money right away though. I hate crooks

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!!!!

Ordered something on December 11, promised it would be here by the holiday and hasn’t arrived yet. Tracking info sent is not valid and Mason “CEO” is not responding after three email attempts.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered one of their heaters on 12-6-2025.

I ordered one of their heaters on December 6 2025 and as of December 23, according to their tracking it hasn't even left the warehouse yet. I emailed Mason, the "CEO" of Heatcore on 12-16-25 and he blew smoke up my butt saying that it was currently in the fulfillment and shipping process and he was doing everything to make sure it will be delivered by the holiday. Don't think that is going to happen and I'm not sure it will be delivered at all. I emailed Mason the "CEO" again on the 21st and again today without a response. Looking like a scam to me.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Best heater ever!

I love these ceramic heaters!
Jan 1 storm blew tree on power lines, knocking down poles and ripping meter and box off my house.
My neighbor ran a single power cord which I ran 1 small heat core for 12 days!!! Until power restored. This single heater kept my bedroom and hall warm enough to survive this crazy time!!! I use the 3 heaters since in every room to save on electrical bill. I love that they are also a fan with a cleanable filter!!! Safety feature works great!!!

16 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

Keeshia from HeatCore Customer Care

Rated 5 out of 5 stars

Heatcore is Small but Powerful…

Heatcore puts out an incredible amount of heat for such a small unit. An excellent safety feature causes it to shut off at even the slightest tilt. The timing is also a bonus.

13 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Francis! Thank you so much for taking the time to share your experience with us, we take pride in knowing our customers are happy with their experience.

Monique from HeatCore Customer Care

Rated 5 out of 5 stars

I ordered the space heater and I had…

I ordered the space heater and I had to wait on them due to high demand. Using the heaters was a good experience. They are efficient heaters and quickly warn up the room they are placed in. I would order this product again

13 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi, Rebecca! We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

Monique from HeatCore Customer Care

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