Multiple items from pre-orders on eBay have not been delivered. Repeated messages requesting updates and refunds had no response from the company owner,Spence. They deliberately exceed the 30 day r... See more
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I have issued county court proceedings against Bygoneworld for failure to deliver some 22 models on orders dating back to 2025 and early part of 2026. They do not respond to correspondence i sent the... See more
My terminally ill son ordered a model from these scammers. He was SO excited about receiving it as it was the first plane he ever flew on but they kept making excuses about delivery delays etc. After... See more
After chasing refunds on multiple pre-orders that are well over 1 year old and with no response I decided to take legal action. I have pursued a claim against Buygoneworld with the UK Civil National B... See more
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Please hope you read the reviews here…
Please hope you read the reviews here before you order anything from these criminals, rest assured you will pay you're money and receive nothing in return.
Well 5 months later after this model…
Well 5 months later after this model was released....nothing, they aren't returning my emails. Just ghosted me, now EBay won't help, PayPal won't help as it's outside the 180 days. The bank is the same, these guys are just fraudulent, they take your money on the pretext of a preorder, which is true, but then after 180 days you have no chance of a refund. I left a bad review on Ebay warning people about this company, but they have deleted it. As far as I'm concerned it's fraud, stealing money from people and then ghosting them. Ebay needs to look into these guys, and PayPal needs to stop them using them for stealing people's money.
thieves
further to my previous post i never did receive my purchase. i was promised that a second aeroplane would be dispatched but again NOTHING. finally i contacted my bank who were brilliant and had the money these thieves stole from me back in my account within 3 weeks. please read my previous post but just in case you dont, whatever you do DONT BUY FROM THIS COMPANY.
Buygoneworld rip-off seller
Do not buy from this company either through their website or like me...on their ebay store
They will take your money and then play games when trying to get a refund.
I got my money back in the end after reporting to Paypal for not refunding me...i didnt stand for any of their bs!
Again...please do not use this company...you will regret it!!
unbelievably bad experience
this is not how you do business with people, absolutely awful experience
Don't bother , you'll never receive the item
As so many other poor reviews on here , exactly the same , ordered an item now 12 months ago , they keep stating next week . Next week etc etc.
They will supply tracking number once shipped
Still waiting , so I'm resigned to the for that I am now out of pocket and will very possibly never receive the item .
Very poor and sharp practice.
Refuse to refund when they actually can , reported to ebay with no outcome, I suspect they've lied to ebay as they appear to be doing to every one else .
Avoid !!!
Do Not Preorder from BuyGoneWorld
I preordered a model from Buy Gone World, and 10 months later I still hadn’t received it. After the estimated delivery date passed I contacted the seller for updates and they responded saying they were waiting on the manufacture (even though other sellers had it in stock by then), and later they blamed the UK mail. After 8 months I asked them to cancel the order and refund my money. They refused. 10 months, still no model and they still refused a refund. They said eBay would need to give them permission to refund my money since the refund date had past (FYI, eBay told me that sellers can always refund your money when the refund date has passed. The seller does not need eBay’s permission). But the seller wouldn’t budge, so I contacted eBay who sent the seller a message to refund my money via Pay Pal. I was finally refunded 2 weeks later….in total, 11 months after buying the model that I never received. So, contact eBay, tell them the issue and have them send the seller a message while you’re on the phone with them. I had to call eBay 4 times. Each time they said they would help and get back to me, but they never did. The 4th time, the agent was proactive and sent the seller a message while I was on the phone with them. I agree, the seller has few bad reviews because the seller draws the buyer out saying the item will ship soon, so the buyer waits and eventually the window for providing feedback passes.
Avoid these people
Placed an order via Ebay in 2021. The item was a pre-order. Delays were blamed on Covid. Now he claims that it was shipped in June 2022 but I never received it. After weeks of asking they gave me a Royal Mail tracking that does not seem to exist. We will probably end up in a small claims court because I feel scammed.
There are many genuine sellers on Ebay from which I have bought dozens of diecast aircraft models without a single issue.
No response to delivery updates
Placed two pre-orders for delivery with an initial date end of OCTOBER 2022. that date came and went, I have sent 3-4 messages via E-Bay and e-mail to get any info on when I might expect a delivery, and have had no response to any of them. They could at least give customers info on order delays.
Fraudulent website
As on 01 Sept 2021, the site is accepting orders but not shipping anything. This is a clear scam, and should be avoided.
Fraudster.
Purchased a model Bristol Beaufort on eBay with a stated 5 day delivery. 5 months on I still have not received the model or my money back. This seller knows the eBay system, in that you cannot contact after 3 months. Am absolute fraudster.
Do not preorder from this person
Do not preorder from this person, he takes your money and then ignores your messages. He accepts money for models that he has no intention of shipping. Beware he is not to be trusted.
Hornby and die cast models.
Hornby and die cast models.
Very poor the owner spencer shepard bans customers from further purchaces if the customer complains about a fault. This guy will simply not ever admit he is in the wrong or things do go wrong.
Typically runs out of ebay and amazon.
Always slating customers with issues Avoid beware go elsewhere
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