While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did... See more

Rated 1 out of 5 stars

Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via... See more

Rated 1 out of 5 stars

Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without... See more

Company replied

Rated 1 out of 5 stars

It really wasn't made clear that you'd be giving my phone number to multiple companies and they'd all be calling me! The whole reason I filled out the information was because it said you would be send... See more

Company details

  1. Business to Business Service

Information provided by various external sources

BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good.

Little complicated - but then I'm old n slow n ain't too swift. Workin' on understanding whaz up, whaz down. Will grade it later.
Thanks

6 October 2015
Unprompted review
Rated 1 out of 5 stars

Unleashed a telemarketing nightmare!

Absolutely horrible experience! I was lead to believe this site would solicit bids for a phone system. Instead, it gave out my personal information to dozens of companies and unleashed an apocalyptic telemarketing shitstorm. I regret even looking at buyerzone's website. DO NOT GIVE THEM YOUR INFORMATION!!!

6 October 2015
Unprompted review
Rated 5 out of 5 stars

Satisfied

I filled out a questionaire for telephone service and they sent me 5 referrals who all called. Made my shopping experience a lot easier

6 October 2015
Unprompted review
Rated 1 out of 5 stars

Horrible

I asked for some quotes and instead of emailing me the information, I had a number of calls that disrupted my business.

6 October 2015
Unprompted review
Rated 5 out of 5 stars

Great help!

Had calls from several companies and they were very understanding to my situation, all were willing to work with me. Thanks to BuerZone the business came to me and not me having to search for companies! Thanks for the help.

6 October 2015
Unprompted review
Rated 4 out of 5 stars

Pretty good

Was looking for CRM systems. Seemed to have a decent list of candidates to choose from. Only issue was it refused to accept a non-US phone number

6 October 2015
Unprompted review
Rated 4 out of 5 stars

easy to use, could look more professional.

based on the amount of online scams that have been going around, my only suggestion would be to use a more friendly looking website layout and/or advertisement theme. it would probably raise loan inquires as everyone is very cautious now.

6 October 2015
Unprompted review
Rated 1 out of 5 stars

Hot tub

Asked for info by email and the phone rings off the hook. Pushy rude telemarketers. Please make them all stop

6 October 2015
Unprompted review
Rated 4 out of 5 stars

Review of Online Experience with BuyerZone

This is a good service. I typed exactly what I was looking for and within an hour I got responses from two venders. The BuyerZone website says that "up to five vendors" will contact. One more would have been nice, but I can work with two.

5 October 2015
Unprompted review
Rated 4 out of 5 stars

Fast and responsive

If you are navigating unfamiliar waters like me, learning about BPO and call center services in particular can be a very uncomfortable experience. Though BuyerZone, I was able to spell out my needs and have others contact me. Five firms responded very quickly, and it's very likely we will select on vendor partner from this list. Yeah, you can Google "call centers" or something similar and navigate through hundreds of sites or just plug in your needs via BuyerZone and let vendors call you.
The only criticism I have to offer is that one firm sent my way was an exclusively B2B call center and my request clearly spelled out my B2C needs. All in all, this site worked well for me to obtain the info I needed to understand the capabilities of outbound calling centers and get me to companies that could help.

5 October 2015
Unprompted review
Rated 3 out of 5 stars

Phone Quest

Thought I was contacting an actual phone installer instead I now get a call or email every half hour from 3rd party phone salesmen.My error.

5 October 2015
Unprompted review
Rated 1 out of 5 stars

Good job tricking me...

I usually don't get tricked when casually looking around the internet for information. But you got it done! Now I'm getting phone calls and emails from people I have never heard of and do not want to hear from.

Good job.

5 October 2015
Unprompted review
Rated 5 out of 5 stars

Impressed

It was very simple and straightforward to input the services I'm looking for, and the response was quick and useful! I have already managed to set up webinars and have already been able to gain information from the options I was given within the response.

5 October 2015
Unprompted review
Rated 4 out of 5 stars

Excellent Service

I ordered some hard-to-find items from Buyer Zone and was pleased to receive the order -- well-packaged, timely and exactly what we wanted.

5 October 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

Great - thanks for the feedback!

Rated 3 out of 5 stars

Okay experience

Overall, the experience was okay. We were shopping for a new coffee vendor. The person I spoke with got the name of my current vendor and assured me they wouldn't have them contact me, but I DID receive a call from the current vendor wanting our service. I explained to that vendor that we currently had them and were looking to switch. We did find a suitable replacement and they quickly got us set up.

5 October 2015
Unprompted review
BuyerZone logo

Reply from BuyerZone

We're glad you were able to find a new office coffee vendor, Tasha!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look