While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This company actually paid me( and paid quickly) for four old iPads filling my cabinets. I thought they were worthless, even though they were still in perfect shape. I believe in repurposing rather th... See more

Company replied

Rated 2 out of 5 stars

The receiving and inspection went quickly. Got an email on Tuesday, 3/10/26 saying my item passed inspection and to expect payment in 2-3 business days to my Venmo account. It's now been 8 business... See more

Rated 3 out of 5 stars

After receiving my item, they promised to review it in a couple of days - after two weeks I had to ask their customer service and they finally did it. Promised to get me my money in a couple of days -... See more

Rated 5 out of 5 stars

I had a used cell phone, a less popular brand - NOKIA & it failed to sell on E-bay, so I found this company & I decided I was willing to take le$$ since I realized they're a re-seller & need to make... See more

Company replied

Company details

  1. Electrical Appliance Wholesaler
  2. Electronics Store

Information provided by various external sources

BuyBackWorld (www.buybackworld.com) is a leading online trade-in service that allows consumers and businesses to quickly and easily sell their unwanted cell phones, iPhones, excess inventory, and other used electronics for cash. BuyBackWorld's streamlined and direct buy back service eliminates the risks and hassles associated with traditional peer to peer selling. Users of BuyBackWorld receive a fair and honest upfront price quote, a free shipping label and packaging, and lightning fast payment by check or Paypal.


Contact info

3.5

Average

TrustScore 3.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great experience

Really great experience. Was constantly advised when I would receive payment, when you received the package, etc. Thank you for providing this service to customers.

10 June 2022
Unprompted review
Rated 2 out of 5 stars

One bad experience

Of the two genuine AirPods I sent them (I bought them myself from the Apple Store), both were identified by their QC Team as "not Authentic/Are Fake". For one, the refund was revised to 0. For the other, from $14 to $5. Disappointing.

My initial reaction. "This must be a scam"...but clearly others have had smoother experiences. Will give credit to their communication with updates at every small step. Just failed at this moment of truth.

6 April 2022
Unprompted review
Rated 1 out of 5 stars

Garbage Company

This company is garbage. Do not do business with them. I sent in two smartwatches in nearly new condition along with their chargers and manuals. They send me an email stating that they had received them but that one of the watches did not have a charger so they had to order one?

Fast forward 3 weeks and I have a inquired on the status of my items three times. They are not responding to my requests. I’m going to move on as they essentially stole my items.

Seller beware!

1 April 2022
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Should be zero stars. I was originally quoted $177 for my fully functional, no scratches or cracks iPhone XR 128gb device. They sent me an email saying the phone I sent them was an iPhone 6 and offered me only $10. I rejected that offer and they sent me that wrong phone (iPhone 6) back. After complaining and providing the IMEI number, they located the phone I sent them but changed the offer to $80 (because of a Defective Digitizer / touchscreen). There was nothing wrong with the phone when I sent it in. Touchscreen worked. I rejected that offer, returned the iPhone 6 they had claimed I sent them, and am waiting for my original phone to be returned. Shady business practices. I won't be doing business with them again and recommend you think twice before sending them your device.

Update: They said they would send my phone back to me. I haven’t received it and they fail to answer my inquiries. I believe they lost the my phone. I no longer want to do business with this company. I want my original phone back so I can work with an honest company.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

It's was so easy.

I been with buy back world for a couple years and to have service
I love to selling my items and having
My funds is fast and useful.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Sold two videos cards

Sold two video cards in the last several months. Was notified at every step in the process and was paid promptly. Very happy with their service.

11 January 2022
Unprompted review
Rated 5 out of 5 stars

BuyBackWorld is Awesome!

I have used BuyBackWorld on two occasions and have found their service to be excellent. They send a mailer kit complete with postage and a tracking number. Once they receive and inspect my equipment, I then receive payment within days. I would certainly recommend their services to anyone looking to sell their equipment!

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They keep you updated on your buyback status and offer multiple ways to get paid. I'll definitely use them again in the future

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Easiest transaction

This was an easy transaction from initial contact through shipping my unit and receiving payment. There was great communication at every step of the way. Highly recommended!

6 January 2022
Unprompted review
Rated 5 out of 5 stars

Good Selling Experience

I sold several items to BuyBackWorld. They sent me a box to pack my items and sent my payment shortly after receiving them. I would sell to them again.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Efficient buy-back process

My laptop and cell phone both needed replacing and BuyBackWorld provided a fast and no-fuss way to keep them in circulation while getting some value out of the old devices. Their payment was fair and fast. This is the second time I've sent back devices and would recommend them.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, grateful to be able to recycle my unused devices into useful hands rather than throwing them away…

1 January 2022
Unprompted review
Rated 1 out of 5 stars

They said that my Apple Watch was not…

They said that my Apple Watch was not in the box upon arrival, which is not true! I personally packaged the watch in the box and mailed it.

31 December 2021
Unprompted review
BuyBackWorld logo

Reply from BuyBackWorld

Hi,
Thank you for your candid feedback. The "not received" email was sent to you in error. We have confirmed that we did receive your device and it is currently awaiting inspection. We apologize for any confusion caused by this oversight and will be processing your sale as soon as possible.
Sincerely,
The BuyBackWorld Team

Rated 5 out of 5 stars

75447Great experience

75447Great experience, easy to get print out to mail, deposited cash in pay pal. Will submit more when I have time to find adapters, cords, and etc.

25 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look