Butterluxe Limited Reviews 

256
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Tattoo shop Heartbreaker in Brighton use there products, and had seen them on the different artists stations, looked on line and had amazing products for new tattoos amd especially some great desi... See more

Rated 5 out of 5 stars

The products smell amazing and always do the job! Delivery was also super quick so overall service was on point. I’ve ordered some of the new scents, so looking forward to those coming🙌🏼

Rated 3 out of 5 stars

Amazing products but unfortunately can be hit and miss with delivery. I ordered stock on the 21st of April it is now the 2nd of May and I’ve only just received an update that it’s being sent out (th... See more

Rated 5 out of 5 stars

Absolutely world class products, and a company run by the most wonderful people. Family run and so obviously nurtured. The balms are incredible for during the tattoo process and after as an afrercare... See more

Company replied

Company details

  1. Tattoo Shop

Written by the company

Butterluxe Limited is a U.K based Company. Born and raised in Manchester, we’re a small family team with big ambitions! We started out making tailor made products for our own studio Sword And Sparrow Tattoo Co. With 15+ years of tattooing under the belt, we now manufacture a wide range of products for the whole tattoo industry! Whether you’re an artist or tattoo collector, we have a product for you! Everything we have to offer is handmade, from raw materials to filling, wonky labels and all! We source quality, natural ingredients to make our range of luxury products. Our mission is to provide quality products for quality artists and collectors alike!​ All of our products are Vegan friendly! All of our packaging is fully recyclable! Our products 100% Natural (where possible)! ... Enjoy!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(256)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to place order

Easy to place order. Great communication for dispatch and secure delivery with time by DPD. Securely packed. Great product always use for tattoos.

28 May 2026
Rated 1 out of 5 stars

I ordered my product 3 weeks ago

I ordered my product 3 weeks ago, and despite contacting Butterluxe numerous times - both through their website's online chat and through their Instagram - I have been given no updates apart from 'That's been shipped now'. I informed them that DPD says there's been an issue with my delivery, but neither Butterluxe or DPD are giving me any further updates, or have responded to my request for a refund. Highly disappointed and won't be ordering from them again.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

High quality products and really help New Tattoos

The Tattoo shop Heartbreaker in Brighton use there products, and had seen them on the different artists stations, looked on line and had amazing products for new tattoos amd especially some great designs and limited addition which i Bought NIck tropical air. As other customers said they smell so lovely, and such highly quality products for tattoos so heal really well and make older tattoos looke bright. highly recommend

28 January 2026
Rated 5 out of 5 stars

Good stuff

Great price, fast delivery, smells lush and always heels my tattoos well! It's natural too!

28 November 2025
Rated 5 out of 5 stars

Great company.

Great selection of products,very high quality throughout whole inventory and quick delivery time between ordering and receiving goods.

29 October 2025
Rated 1 out of 5 stars

RESOLVED

Should be no stars.
Ordered 3 balms.
Delivered to wrong address.
BUTTERLUXE nor DPD will take the blame. No one cares.
Delivered to different address and DPD know where it was delivered but refused to help. BUTTERLUXE stopped talking to me on the Web chat. Both companies should have no stars. BIG shout out for MOHAN from DPD for delivering to wrong address and taking pictures of it. MOHAN YOU ARE DELIVERY DRIVER OF THE MONTH...NOT
BITERLUXE COMPLETELY RESOLVED THIS.WGICH I THANK THEM FOR. FIVE STARS 🌟 🌟🌟🌟🌟

9 September 2025
Unprompted review
Butterluxe Limited logo

Reply from Butterluxe Limited

Hi, this statement is false. We haven’t stopped talking to you. Our last message was that we will be contacting DPD to find out if we can locate the parcel. If not we said a refund would be made. Uno reverse card.. 0* review. Please note the missing parcel and refund are still in progress. PS leave poor Mohan alone he made a mistake. Maybe it’s his first day who knows :)!

Rated 5 out of 5 stars

I'm obsessed

I'm obsessed! I always use the balm in the gum scent when healing tattoos and it's really helps speed up the process and keeps them looking perfect. This stuff smells amazing and a little goes a long way. Ive recently started to use this stuff on my healed tattoos and it makes them look brighter and I get to smell like bubblegum all day long 💕

29 July 2025

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