BusinessRocket Reviews 1,531

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication and responsiveness, experiencing delays in receiving updates or answers to their questions. A few other people also felt that the service did not meet their expectations regarding specific processes, such as ITIN applications, leading to missed deadlines and inconvenience.

What people talk about most

Staff

Consumers generally find staff to be highly positive, praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, responsiveness, and... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the intuitive website... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Agustin was fantastic with the following up with the updates weekly. Whether it's the company's process or whether he decided to do those follow ups himself, it's absolutely amazing. I loved it. The m... See more

Rated 5 out of 5 stars

Great support Jason was really helpful supporter who resolved my issue successfully on time and followed up on my cases with their team to further update me. He was very responsive and kind, I'd st... See more

Rated 5 out of 5 stars

Business Rocket has been exceptional. I've trusted them for years with my taxes and IRS dealings, as well as establishing a small business. They have always been diligent and attentive to all of my ne... See more

Rated 5 out of 5 stars

I've used businessrocket to set up 4 entities now and its a breeze. Ryan Fernandez made the the process very clear and practically did all the work for our company while providing us live updates. T... See more


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business to Business Service
  4. Legal Services
  5. Professional Organizer
  6. Tax Preparation Service

Information provided by various external sources

Registering your business is easy, what about everything else? BusinessRocket holds your hand throughout the business journey. Our Signature START, GET, GROW, MANAGE philosophy allows us to work with clients no matter what stage their businesses is in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service, every detail was wonderful and good. Thank you so much, Jason, you helped me immensely. Thank you always.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

All the individual employees who assisted me (Onboarding Specialists, Sales Associates, Directors etc.) were really friendly and professional. Communication was great and I was advised of the different steps in the process as they came up. When any type of progress was made, I was updated immediately. I plan on using this company in the future.

10 December 2025
Rated 1 out of 5 stars

Strategically neglecting my communication to keep my money and not refund for a service not received.

The company has “no refund policy” is what the “head of success” Shakir told me after weeks of trying to get hold of somebody.

I have not used the service, have not been onboarded, have incurred them no expense and they are showing that they don’t understand clearly the words I’m using by their response after I finally got through to them.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Arthur and Simon were very responsive…

Arthur and Simon were very responsive any time that I had questions & they followed up each time there was a change in the status of my PUC application. They explained everything as we went along and worked with me through the whole process.

4 December 2025
Rated 5 out of 5 stars

I recently used Business Rocket for my…

I recently used Business Rocket for my Wyoming LLC formation, and I had the pleasure of working with Jason, who made the entire process exceptionally smooth. From the beginning, he was extremely professional, patient, and very clear in his communication.

Jason guided me through every requirement, answered all my questions promptly, and made sure I understood each step of the formation process. Even when I had concerns or needed clarification, he responded quickly and professionally.

The level of support and efficiency he provided truly exceeded my expectations. It’s rare to find such dedicated customer service these days, and I genuinely appreciate the effort he put in to make the process stress-free.

If you’re considering forming an LLC—especially as a first-time or non-resident applicant—I strongly recommend Business Rocket and Jason in particular. Outstanding service!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

New Small Business Owner

I am a very new small business owner and I was unsure where to begin when starting my LLC. I was told about Business Rocket and started to research. Everything was easy to use -- I could add on packages that would fit my business needs. Once everything was submitted and approved, I still had support throughout the process.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick setup

The experience with the setup of my new business account was easy. Sam made it quick and seamless with no issues or challenges. I had a great time working with him. If you are a new business owner you will as well!!!!!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

5-⭐'s. Thank you!

After Ali S. did a amazing job of taking my order and assuring me all would be taken care of, Ryan Fernandes didn't waste any time of taking over and performing an All-Star job of accurately processing the paperwork for terminating my business, including filing with the state of California and offering to mail the IRS forms. I was really impressed with the Business Rocket team's initiative to jump right in and get things done 👍👍

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Every time I reached out

Every time I reached out , Simon would respond within a day.

I was upset at the time it was taking LAWA to process my LAX application but I couldn’t be mad at Simon.

Thank you!

26 November 2025
Rated 5 out of 5 stars

Amazing service as of now

Amazing service as of now, smooth transition through out. I got superior assistance from Author, Sam, Agustin, Henry and a lot more. Opening the firm and making way till the bank accounts worked well for me.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

The service has been outstanding

The service has been outstanding. Having Sam from customer service check in for any doubts is a fantastic touch. It makes all the difference during busier times, ensuring nothing gets overlooked.

28 September 2025
Unprompted review

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