BusinessName.com.au Reviews 

225
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As a small business owner, I was trying to renew my business name and genuinely believed I was dealing directly with ASIC. It wasn’t until afterwards that I realised I had gone through a third-p... See more

Rated 1 out of 5 stars

SCAM!!! I was seconds from falling for this scam before heading to the ASIC website. ASIC will send you a renewal notice 30 days prior to the due date. These guys are scraping data and sending misle... See more

Rated 1 out of 5 stars

TOTAL RIP OFF! BEWARE OF THE CHAMELOEN. They email you your Business Name Renewal with similar looking documentation as Registry Australia. The only difference is, Their rates. WOW BusinessName.com... See more

Rated 1 out of 5 stars

Zero Stars. When your renewal comes around they will neglect to forward you the payment details to stop your business name from being cancelled. Not to mention that they charge twice as much as doin... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

BusinessName.com.au is an online Australian business name registration service. The site features real-time searches for available business names as well as 60-second online name registrations.


Contact info

1.1

Bad

TrustScore 1 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(225)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick & Easy

Great customer service and completed my order as purchased.

16 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thanks for your feedback and review, Patrick!

- Elle

Rated 2 out of 5 stars

DONT WAIST YOUR TIME OR MONEY WITH THEM!!

The service was nothing but appalling!!!
The first business name I wanted I didn't get as it sounded to similar to another business name. I was told this via email. They spelt my name wrong so I corrected it and done another search for my business name. It said it was available so I requested that name only to receive another email saying that that also was unavailable but not only that they spelt my name wrong again. Then I had a look on asic website and it was available and not only that it was only 39.90 for 1 yr and registered straight away. Business name charged me $99 for a yr so I asked for a refund. It took multiple emails and paypal to get involved before I received my money back in total almost a month. I would never recommend anyone to use this company and I'm defiantly not holding back on telling people about my experience with them.

15 March 2015
Unprompted review
Rated 5 out of 5 stars

very professional, honest and trustworthy

I found the team to be very prompt with communications, helpful and trustworthy

15 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thanks for your review and feedback Fran! I'm glad you had a great experience with us.

All the best,
Elle.

Rated 5 out of 5 stars

Good business

quick to apply and fast feed back with no problems "fantastic"!!!

15 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

That's great to hear, Dylan! Thank you for your feedback and review, and all the best with your business.

- Elle

Rated 1 out of 5 stars

Left in the dark !

I brought my business name 5 weeks ago.
I got an email, saying I should recieve documentation in 5 days.
5 weeks later...nothing.

15 March 2015
Unprompted review
Rated 5 out of 5 stars

Very easy and efficient

It was an easy process and quick.

14 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thank you for your feedback and review, Barbara!

All the best,
Elle.

Rated 5 out of 5 stars

Fast, efficient delivery

This is the second time our associated businesses have used this service. Both occasions, they provided fast, responsive results. They responded to queries in an extremely timely manner, and we obtained our requests successfully. It was a streamlined process, preferential to applying through the government agency. Highly recommended.

14 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thank you for your feedback and review, Exceler8 Contracting! I'm glad we were able to simplify the process for you and provide a great experience. We wish you the very best for the future!

- Elle

Rated 1 out of 5 stars

Extremely Dissapointing - Don't Waste Your Money

I lodged my application on Monday the 16th Feb, understanding I should receive my ABN within 15mins. I received the ABN on Thursday the 19th Feb. There was no information missing on my application as they never asked for anymore. My understanding is they didn't lodge my application with the ATO until Thursday. I should have just lodged it directly with the ATO myself and saved my money.

I also applied for a business name on the 16th, with the understanding it should take 3 business days. I didn't receive the business name until the 5th March. 2 weeks later.

My dealings with businessname.com.au have left me with the view that they are completely incompetent. I want my money back.

14 March 2015
Unprompted review
Rated 5 out of 5 stars

Minimal Effort and Quick Reply

I found the web site very user friendly and I actually barely remember the experience because there were no hassles.

14 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thanks for your feedback and review, Michelle! I'm glad you had a great experience with us.

All the best,
Elle

Rated 1 out of 5 stars

still waiting

I had a problem enitially purchasing the business name where your website said there was a server error and took 3 payments which you have now repaid however I am still waiting on my business name to get processed, have you even sent the application through? Your asking me to review a product that I haven't heard back from you on, not good

13 March 2015
Unprompted review
Rated 5 out of 5 stars

This was made easy and everybody was very helpful.

This is an excellent service. I was always emailed to let me know what stage the application was up to.

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

I'm glad you had a great experience with us, Amanda! Thank you for review and feedback, and all the best for your business.

- Elle

Rated 1 out of 5 stars

Errors and Poor Service.

We were sent the email to rate the service which we used some weeks ago. Realised last week we still hadn't received the Certificate of Registration. Apparently it was sent in an email.

The name of the business was incorrectly spelt and the place of birth for one of us was also incorrect. I asked how this could be fixed and was told, after almost half an hour of on and off waiting, that we would have to ring ASIC ourselves to rectify when the company states: We handle all the required government liaison for you. Apparently not.

Really bad service - no support, no apology. Chat girl [NAME] abruptly terminated the chat without asking if there were any other questions or anything else she could assist with.

VERY UNHAPPY WITH THIS GROUP.

13 March 2015
Unprompted review
Rated 5 out of 5 stars

Easy and quick

East and quick :-)

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thanks for your feedback and review, Tory!

All the best,
Elle.

Rated 1 out of 5 stars

terrible service - WORST

I found my abn was listed on the 4th of March and im still waiting for a reply


still have not been forwarded my business documents

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Hi Dhesan,

We sent all of your documents to you on February 23rd. We will send them to you again today.

Best regards,
Elle.

Rated 3 out of 5 stars

Not bad

The address is wrong. Unsure who's fault that it, but still waiting for you guys to respond and fix it.

13 March 2015
Unprompted review
Rated 5 out of 5 stars

First class once again!

BusinessName.com.au make it quick easy and safe to register a business name. I have registered 4 business with them and I wouldn't go anywhere else!

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thank you for such a wonderful review and feedback, Richard! We wish you the very best for the future, and look forward to working with you again.

- Elle

Rated 5 out of 5 stars

Very painless process

Everything was done efficiently and on time

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

I'm glad to hear you had a great experience with us, Vance! Thank you for your feedback and review, and all the best for your business.

- Elle

Rated 4 out of 5 stars

Pricey but good service

Businessname.com.au were able to complete my application within the timeframe that they had advertised however I did need to push for it to be completed in time.

13 March 2015
Unprompted review
BusinessName.com.au logo

Reply from BusinessName.com.au

Thank you for your review and feedback, Laura!

- Elle

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look