Business-Class.com Reviews 

16,167
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for making the entire booking process exceptionally smooth, efficient, and completely stress-free from start to finish. Travelers also deeply appreciate consistently finding great flight deals and receiving prompt, dedicated assistance tailored specifically to their personal schedules and budgetary needs. However, some customers also noted frustrating issues with unexpected price increases, higher alternative quotes, and extra charges required for selecting specific seats. A few other people also felt that parts of the service could occasionally feel confusing and somewhat difficult to deal with during negotiations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for being... See more

Service

Customers had positive experiences with service, consistently praising the quick responses, great deals, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being extremely... See more

Price

People report positive experiences with price, frequently highlighting great deals and tickets secured below... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting attentive staff, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ruby was WONDERFUL! She went above and beyond to make sure we secured tickets for our big family trip. Her communication and willingness to consult with her team, for best possible outcomes, was rea... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided by Molly Wilson. Easy to work with, ready to help, quick and smart while making a perfect Business class booking that was below the published price. Molly is very helpful w... See more

Company replied

Rated 5 out of 5 stars

at first I had suspicion that this website was not legitimate. If you look on Reddit there's a lot of negative comments, actually I would now say fake comments, but now after being serviced by Alice h... See more

Company replied

Rated 5 out of 5 stars

Amalia Graves was exactly what made the experience great. I was disappointed to see that there was a hidden charge to select seats, but that is the fault of Business Tickets, not Amalia. She is a grea... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Flights Search Site

About Business-Class.com

Written by the company

Experienced travel experts dedicated to making premium air travel affordable.

Founded in Florida in 2018, Business-Class.com is a trusted leader in premium air travel.

Our international team of travel experts helps clients find discounted business class and first class flights from the U.S. to destinations across Europe, Asia, Africa, and Oceania. We tailor each itinerary to your schedule and cabin preferences, compare routes and fare types, and stay available with 24/7 personal support.

We also offer an optional concierge service to arrange airport transfers, hotel coordination, special meals, and other trip details for a seamless door-to-door experience.

By partnering directly with major airlines, we offer exclusive business class deals of up to 60% off regular fares. That means the comforts that matter most are within reach: lie-flat seats, thoughtful dining, priority services, and a quieter space to rest or work. We present clear options, explain trade-offs, and secure the fare that fits your needs.

Our mission is simple: to make business class and first class travel accessible, convenient, and cost-effective for every traveler.

With Business-Class.com, luxury becomes practical. If you’re looking for the right business class tickets at the right price, we’re here to help you find them, and to make the entire process feel easy.


✔️ Learn more about Business-Class

✔️ Search for a flight

✔️ Discover our blog


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Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(16,167)

4,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This agency makes things happen

This agency makes things happen. I have got great deals with exceptional customer service. Jacob Kenzo is extremely professional and great to understand customer needs.
Will use again, no doubt

22 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Marina! Thank you for your wonderful feedback! We’re delighted to hear that you found great deals and received exceptional service tailored to your needs. Your continued trust means a lot to us, and we look forward to assisting you with your next trip!

Rated 5 out of 5 stars

Very helpful during a very busy time. And the agent Lia was excellent

Very helpful during a very busy time

15 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hi! Thank you for the wonderful feedback! We are delighted to hear that we could provide valuable support and ease the pressure during such a hectic period. Your appreciation means a lot to us, and we look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

We just booked a flight to the UK in…

We just booked a flight to the UK in 2027 through Business-class.com. Raj Trivedi was th person we worked with and he did an excellent job answering all of our questions and concerns. We haven't taken the flight yet, but I would recommend Rai and Business-class.com to work with.

21 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Jim! Thank you for sharing your experience and for recommending our service! We’re glad our team was able to answer your questions and make the booking process smooth. We wish you a wonderful trip and look forward to assisting you again!

Rated 5 out of 5 stars

Jordan was responsive and took…

Jordan was responsive and took immediate action on my request. Thank you for saving me even more when booking with BusinessClass.com

20 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello! Thank you for your kind feedback! We’re glad our team provided prompt assistance and helped you get even more value from your booking. We appreciate your trust and look forward to helping you plan your future travels!

Rated 5 out of 5 stars

Excellent service provided by Molly…

Excellent service provided by Molly Wilson. Easy to work with, ready to help, quick and smart while making a perfect Business class booking that was below the published price. Molly is very helpful with the details such as seat assignments, very detail-oriented, and ready to help over the phone or via emails. Truly that was one of the easiest booking proceses i have experienced in my 32 years in the travel industry! Thank you, Molly for a job well done!

21 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hell Nelly! We are absolutely thrilled to hear about your seamless booking experience! Having a seasoned professional with over three decades of travel industry expertise share such high praise is incredibly meaningful to us. It is wonderful to know that you received attentive, detail-oriented assistance with your seat assignments and secured an exceptional deal below the published rate. Thank you for sharing your feedback, and we look forward to helping you with your future travels!

Rated 5 out of 5 stars

It's extremely worthy!

19 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Holly! Thank you for your kind feedback! We’re delighted to know you found value in our service. We appreciate your support and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

The efficiency of the agent and the process

I booked my ticket through Charlie. The whole process was quick and stress free. Charlie guided me through it very efficiently and smoothly answering all my questions. I’m happy with all the arrangements he did. Very professional and capable. Will be happy to recommend.

13 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Susan! We are so pleased to hear that your booking process was quick, smooth, and completely stress-free. It is wonderful to know that you received highly professional, efficient, and capable assistance with all of your travel arrangements. We truly appreciate your kind recommendation and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Great customer service

Great customer service. Helpful attitude of staff, quick resolution of the issues I needed addressed.
I have used the website several times already for booking tickets and was never disappointed.

21 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hi! We are thrilled to hear about your positive experiences! It is wonderful to know that our team provided helpful support and resolved your requests quickly. We truly appreciate your continued trust in our website for your travel bookings and look forward to assisting you again on your future journeys.

Rated 5 out of 5 stars

Kathryn Kelley went above and beyond

Very satisfied with Kathryn Kelley's Service. She spend not just multiple hours but called the next day to ensure my family obtained the necessary flight we were searching for with a multitude of constraints and conditions for Business Class, specifically Emirates from Dubai/Abu-Dhabi to Chicago non-stop for the price range we wanted.

22 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Arthur! Thank you for your wonderful feedback! We’re delighted to hear that our team provided dedicated support and helped you find a flight option that met your family’s needs. We truly appreciate your trust and wish you and your family a pleasant journey!

Rated 4 out of 5 stars

Molly was very helpful working through…

Molly was very helpful working through flight availability and alternative flights for us.

18 October 2026
Unprompted review
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Reply from Business-Class.com

Hello Steve! Thank you for your kind feedback! We’re glad our team could help you explore flight availability and find suitable alternatives for your trip. We appreciate your trust and look forward to assisting you again!

Rated 3 out of 5 stars

It’s not what I expected discount…

I used the online service to book a one way business class ticket via Tokyo. The deal I got was only a few dollars cheaper than the published fare by ANA! I did not get a deeply discounted ticket.

29 November 2025
Business-Class.com logo

Reply from Business-Class.com

Hello! Thank you for your feedback. We understand that you expected a greater discount and appreciate you choosing our service for your booking. Our fares depend on airline availability and the specific itinerary, so savings can vary. We continuously strive to offer competitive fares and appreciate you sharing your experience.

Rated 5 out of 5 stars

Great pricing and super service

Great pricing and suoerbsevice

21 October 2026
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Reply from Business-Class.com

Hell George! We're so happy to hear that you enjoyed our great pricing and experienced superb service! Thank you so much for sharing your positive feedback with us.

Rated 5 out of 5 stars

at first I had suspicion that this…

at first I had suspicion that this website was not legitimate. If you look on Reddit there's a lot of negative comments, actually I would now say fake comments, but now after being serviced by Alice her full name is Alice Atkins that I'm a lifetime loyal customer here at business-class.com. It's all thanks to Alice Atkins for being available for me 24 seven ensuring me that I have the best assistant that I could've asked for sure pick up my call anytime any day of the week and ensure everything is sorted out properly

19 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Chris! Thank you for sharing your experience and for giving us the opportunity to earn your trust. We’re delighted to hear that you received attentive support throughout the process. Your satisfaction means a lot to us, and we look forward to assisting you with many more journeys!

Rated 5 out of 5 stars

Tobias Colins Was great to work with…

Tobias Colins Was great to work with did a good Job and worked late to make it Happen!!!!

20 October 2026
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Reply from Business-Class.com

Hi Jay! We are so pleased to hear that our team member was great to work with and showed such wonderful dedication by staying late to make everything happen for you. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Molly Wilson was very helpful in…

Molly Wilson was very helpful in providing information and solving a problem for me.

21 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Susan! Thank you for your feedback! We’re pleased to hear that our team provided helpful information and resolved your concern. We appreciate you sharing your experience and look forward to assisting you again!

Rated 5 out of 5 stars

Hannah Grace has been arranging…

Hannah Grace has been arranging international travel for my wife and me for the past few years. She's prompt and wonderful to work with. I highly recommend her.

21 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Jay! We are so pleased to hear about your wonderful experience over the last few years! It is fantastic to know that you have received such prompt and helpful service for your international trips. Thank you so much for your kind words and highly recommending our team.

Rated 5 out of 5 stars

Shawn Williams was amazing from start…

Shawn Williams was amazing from start to finish, held my hand navigating the entire process saving me a lot and still adding value

14 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Michael! Thank you for your wonderful feedback! We’re delighted to hear that our team made the booking process smooth and helped you find great value for your trip. We truly appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

This is an excellent service and it…

This is an excellent service and it really helped me to secure good priced tickets for our trip to the US at the last minute. I can’t recommend it highly enough. And Molly who helped me through the process was absolutely brilliant.

13 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Jaimie! We are so pleased to hear about your excellent experience! It is wonderful that we could help you secure great prices for your trip at the very last minute, and that you received such brilliant and supportive assistance throughout the entire process. We truly appreciate your high recommendation and look forward to helping you with your future travels.

Rated 5 out of 5 stars

Drake provided good flight options that…

Drake provided good flight options that I could not find myself

19 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Bill! Thank you for your feedback! We’re glad our team could help you find suitable flight options and make your travel planning easier. We appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

Lock has been diligent for us with his…

Lock has been diligent for us with his consistent follow through on our flights. He listened to our requests and found the best flights for us. This is why we returned to Lock to help with a second trip.
Thank you Lock!

21 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Catherine! We are so pleased to hear about your positive experience! It is wonderful that our team member was diligent, listened to your requests, and consistently followed through to find the perfect flights for your travel. We truly appreciate your continued trust in our service and look forward to helping you plan many more trips in the future!

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