Bush Tyres Reviews 

2,855
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the professional, friendly, and helpful staff. Customers frequently highlight the staff's honesty, knowledge, and willingness to go above and beyond, making them feel confident and at ease. Many people appreciate the quick and efficient service, with new tyres fitted rapidly and issues resolved in a timely manner, often at competitive and reasonable prices. However, some reviewers were not happy with specific product issues, such as incorrect diagnoses regarding vehicle parts or being charged for services that were supposed to be free. A few other people also felt that the customer service was occasionally poor, citing instances of rudeness from certain staff members or issues with supply and availability of products.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Price

Reviewers mention positive feedback about price, consistently finding the costs to be competitive and... See more

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with new... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Daughter took her car here pre MOT and needed new tyres, she is still learning and didn’t feel confident but all staff here are lovely, really kind and helpful and know that you never get ripped of... See more

Rated 5 out of 5 stars

Received helpful advice about my dodgy tyre. All tyres including the spare were checked and I was told what type of tyre was suitable and what was immediately available. No pressure at all. Kerian Har... See more

Rated 5 out of 5 stars

Having had trouble with the dreaded DPF being blocked, purchased one hoping to fit it! Seems too much of a job for me, so, got in touch with BUSH TYRES, SKEGNESS and they agreed to fit the new DPF f... See more

Company replied

Rated 5 out of 5 stars

Was telephoned as soon as Bush opened following my online order the night before and advised tyre was in stock and being sent that afternoon ready for fitting. Quick and efficient service from the Bou... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Wheel Alignment Service

About Bush Tyres

Written by the company

What we do
We have 26 locations throughout Lincolnshire, Yorkshire, County Durham,Suffolk & Norfolk supplying car, van, 4x4, HGV & Agricultural tyres, batteries and exhausts. From our warehouses, we can supply any tyre, quickly, to any location allowing us to offer you a fast, reliable & friendly service.

Passenger cars, vans & 4x4 vehicles
All of our centres have the latest wheel alignment equipment, wheel balancers and fitting machines. Our staff are trained both in-house and by the leading tyre manufacturers like Michelin, Continental, Hankook and Bridgestone.

Mobile Tyre Fitting
We also offer a mobile tyre fitting service for retail customers (car, van & 4x4) as well as tyres for commercial & agricultural vehicles. With excess of 70 service vehicles operating a 24 hours a day 7 day a week service, Bush tyres can keep your vehicle moving.

Agricultural
We supply and fit agricultural tractor, implement & sprayer tyres to farmers across our expanding area and beyond. We have a mobile service for puncture repairs in the field as well as tyre fitting. Our OE2 division in Norfolk supplies tyres to sprayer and trailer manufacturers.

Commercial
We supply and fit all major brands of commercial lorry tyres. We operate a 24/7 breakdown service and we also do fleet maintenance work for small to large fleets.

In everything we do we work by the same mantra,
“Quality at all costs”

Written by the company

Bush tyres are proud of their "Quality at all costs" philosophy.
Bush Tyres have rightfully earned their reputation as Lincolnshire's and East Yorkshire's leading independent tyre specialist .... and are currently setting standards that admiring competitors throughout the country are finding hard to follow. Whether providing for the private motorist with the very latest that technology has to offer, through to keeping the farmers' tractor wheels turning, Bush are proud of their "Quality at all costs" philosophy. A wide range of quality products, available at the right prices, means that Bush Tyres are always able to meet customers requirements.

Online or In-store, same price

Guaranteed tyre pricing.

Guaranteed tyre pricing.
We compare 1000's of tyre prices every month so you don't have to. And to give you peace of mind, our online tyre prices are the same when you call into any of our branches. Online, In-store, same price peace of mind motoring!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,855)

433 reviews in the last 12 months

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Rated 5 out of 5 stars

Partner took my car in and they fitted…

Partner took my car in and they fitted four news tyres to our Audi A4 at really reasonable price. Week later we then had an issue (not due to them) with the wheel which other garages had missed so they sorted it free for us the same day we called at no cost. Honestly couldn't have asked for better service. Dan was really helpful.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

First rate experience.

Went into the depot this morning 3/06/26 with two suspected slow punctures,car was put straight into a bay ,turned out to be the TPMS valves were faulty ,these were replaced easily , an excellent experience all round ,staff were spot on .

3 June 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your review Simon.
We’re pleased we could get your vehicle straight in and quickly identify the issue with the TPMS valves. It’s great to hear everything was resolved smoothly and that the team looked after you.
We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Punctured tyre sorted

Punctured tyre, saw me quick, fixed it rather than sell a new tyre. Friendly responsive and good value

1 June 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your review Stephen.
We always aim to please with a quick, friendly service for any job we do. And as tyres can be expensive, looking to fix rather than replace them is always our aim to help our customers.

Rated 5 out of 5 stars

Fast friendly and precise

Fast friendly and precise

Called in the morning fixed in the afternoon caught a problem a previous garage I used has missed

Definitely be back to thease guys again

1 June 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your feedback Kyle.
We always aim to deliver a fast, friendly and thorough service, so it’s great to see that reflected in your experience. We also take pride in spotting anything that may have been missed, to help keep you safely on the road.
We really appreciate the recognition and look forward to welcoming you back again.

Rated 5 out of 5 stars

I bought some new concaved alloy wheels…

I bought some new concaved alloy wheels for my bmw e53 x5 3.0d sport ,i called bush tyres at Catterick I spoke with one of the workers and I mentioned I just needed my own tyres I supplied fitting and balancing but kindly asked without marking them as they did just cost me £1200 ,they assured me they would fit them without marking and I was also ok with the agreed price ,I dropped them off and they was new in boxes the manager fitted them himself and said he would take his time and iam sure he did there all decent lads working there I came back at 3pm and they was sat there looking very smart and I could not ask for much else as it is hard to find people like this that understand how treat stuff/wheels as there own ,I would recommend visiting and supporting your local garages .thanks guys Chris .

24 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for the detailed review, Chris.
We know how important it is when you’ve invested in a new set of wheels, so it’s great to hear the team took the care and time needed to fit them properly and without issue. We’ll make sure your comments are passed on to the manager and the team at Catterick.
Really appreciate the recommendation and your support—it means a lot.

Rated 5 out of 5 stars

Top garage in Ely

I’ve been living in Ely for 25 years, and without a doubt this is the best garage here. The service is always professional, honest, and reliable, and any repairs are carried out quickly and to a very high standard. What really sets them apart, though, is the team - everyone is incredibly friendly, approachable, and genuinely happy to help. They take the time to explain things clearly, never make you feel pressured, and always go the extra mile to make sure you’re looked after. It’s refreshing to find a garage you can completely trust. I wouldn’t hesitate to recommend them to anyone looking for excellent service and great people.

Sabrina

29 May 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for such a fantastic and detailed review, Sabrina.
It really means a lot to hear that after so many years in Ely, you consider us the best around. We’re especially pleased that the team’s approach, taking the time to explain things and making customers feel at ease, stood out to you.
Your trust and recommendation are hugely appreciated, and we’ll be sure to share your kind words with everyone at the branch. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Horncastle branche

Horncastle branche , Great service,
Great Staff = M.L and S.K.

28 May 2026
Unprompted review
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Reply from Bush Tyres

Thank you for your review

Rated 5 out of 5 stars

Glyn and his team were excellent today

Glyn and his team were excellent today. Really friendly and helpful. As a walking stick user, everything that would make things easier was done. Holding doors open, allowing me to park the car closer so I had a shorter walk to reception.
Had 4 new tyres fitted in a short time. Called when car ready for collection, and told not to rush. When arrived the car was waiting ready to go. I was given a little bag for the locking wheel nut, bright green so easy to locate.

Fully recommend!

28 May 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for such a wonderful review Nicole.
We’re really pleased to hear that Glyn and the team made your visit as easy and comfortable as possible. Taking the time to offer that extra bit of help is exactly the kind of service we aim to provide.
It’s great to know everything ran smoothly, and we’ll be sure to pass your kind comments on to the team.
We truly appreciate your recommendation and look forward to welcoming you again.

Rated 5 out of 5 stars

First rate service very professional

Adam and the team were fantastic. Very attentive great advice and professionalism service. Also helped with the dealer that sold the vehicle as it has two bold tyres

26 May 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind review jay. We’re pleased to hear Adam and the team provided professional, attentive service and helpful advice throughout your visit. It’s good to know they were also able to assist with the issue relating to the vehicle. We really appreciate your feedback and look forward to seeing you again in the future!

Rated 3 out of 5 stars

Rude lazy arrogant boss.

The fitter was good, and the guy in reception was polite and helpful, BUT when I arrived there was a guy behind the counter just chatting to someone he clearly knew. I stood there for several minutes while he just carried on chatting, completely ignoring me. Eventually I more or less interrupted him to inform him of my appointment, only to be shocked when he rudely dismissed me and told me to wait for someone else to deal with me. His rudeness and arrogance were beyond belief. Then another member of staff came in and he dealt with everything. The second guy was great, and while waiting I watched and it became clear that the arrogant rude guy was the boss and he basically did nothing while everyone else worked hard. So staff good, but arrogant rude lazy boss.

11 May 2026
Bush Tyres logo

Reply from Bush Tyres

We’re sorry to hear about your experience on arrival.
This is not the level of service or welcome we aim to provide, and we apologise for the way this came across. We’re pleased to hear the rest of your visit was handled well, but your initial impression is just as important and we regret that we fell short.
Your feedback has been noted and will be addressed with the team to ensure a more attentive and professional experience for all customers.”

Rated 5 out of 5 stars

Very efficient

I was expected at the workshop by friendly staff the tyres were fitted and I was informed so that I could return and collect all very efficient

9 May 2026
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind words James. It’s good to know everything ran smoothly and efficiently throughout your visit. We appreciate your feedback and look forward to seeing you again in the future!

Rated 1 out of 5 stars

Failed to tell me trackrods was bent…

Failed to tell me trackrods was bent and cv boot split and was happy to still strack my car despite the issues. So i find it shit.

9 May 2026
Bush Tyres logo

Reply from Bush Tyres

Your vehicle was booked for an alignment check only, which was carried out at ground level. After providing a quote for adjustment, the work was declined, so no further work was completed and no charge was made.

Any additional issues would normally be identified during the adjustment stage with the vehicle raised, which was not reached in this case.

Rated 5 out of 5 stars

The same brilliant service from Dean…

The same brilliant service from Dean and his lads. Been getting my tyres there for years now.

6 May 2026
Bush Tyres logo

Reply from Bush Tyres

Thank you for your continued support and kind words David! We’re really pleased to hear you consistently receive brilliant service from the team. It means a lot to know you’ve been coming to us for years for your tyres, and we truly appreciate your loyalty. We look forward to seeing you again next time!

Rated 5 out of 5 stars

I needed a puncture repairing on my…

I needed a puncture repairing on my Range Rover, it had electric steps and they knew exactly where to jack vehicle. Arrived, booked in seen to in minutes. Leanne(hoping name correct) did a super job and cared for the vehicle. The manager Ian checked in during and after job. Very reasonable cost. Can’t recommend enough. Best place in Goole.

22 May 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for the fantastic review! We’re really pleased to hear the team at our Goole branch were able to get you seen quickly and take great care of your Range Rover. It’s great to know you were well looked after throughout as this is always our aim. We really appreciate your recommendation and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great service from Bush, Beverley

Great service, friendly and efficient staff.
Despite a mix up on my part when ordering tyres, my local Bush depot made arrangements at short notice to get my car back on the road with great efficiency!

5 May 2026
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind review! We’re really pleased to hear the team were able to quickly sort things out and get you back on the road, even with the mix-up on the original order. It’s great to know you found the staff friendly and efficient throughout. We really appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Had a flat tyre at home

Had a flat tyre at home..Jake from Sleaford arrived at my home less than 2 hours after I made my call and replaced the tyre in less than half an hour. And was a friendly, professional guy too!! No hesitation about recommending Bush Tyres based on this experience.

20 May 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for the fantastic review Martin! We’re delighted to hear Jake from our Sleaford team was able to get to you quickly and get your tyre replaced efficiently. We always aim to get to customers as quickly as possible, especially in situations like this, so it’s great to know that came through in your experience. It’s also lovely to hear Jake provided friendly, professional service throughout. We really appreciate your recommendation and will be sure to pass your kind comments on to him.

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