Burnbox Reviews 

414
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the structured program makes fasting, sharing that the detailed guidebooks and useful daily supplements successfully keep cravings at bay throughout the entire process. Many people notice significant weight loss, improved mindset, and sustained energy levels during their multi-day fasting routines. Some reviewers were not happy with the automatic subscription renewals and unexpected charges appearing after cancellation. A few consumers also mentioned that certain drink powders tasted rather unpleasant, making them quite difficult to consume comfortably. Others experienced delivery delays or found the checkout process cluttered with too many extra offers.

What people talk about most

Product

Customers had ambiguous experiences with product, with many finding the fasting kits and supplements very... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Order

Users describe ambiguous interactions with order, highlighting a stark contrast between experiences. Many... See more

Subscription

Reviewers mention negative feedback about subscription, describing plans as confusing and frustrating.... See more

Quality

People report ambiguous experiences with quality, expressing mixed opinions regarding taste and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This definitely helps the whole process of fasting! I've always struggled with it past one day, and I made it all three days and dropped seven pounds! I will definitely be staying on this. I take off... See more

Company replied

Rated 4 out of 5 stars

The app needs work and would be nice to connect to people who are doing it . It worked for me but I also ate low meals after fast because I was overcoming and started my cycle just reset and starting... See more

Company replied

Rated 4 out of 5 stars

I , have an intermittent fasting protocol in place for every day. I incorporate the 3 day fast monthly. The first round went without a hitch. The second 3 day fast happened at a very inconvenient tim... See more

Company replied

Rated 4 out of 5 stars

I had been considering giving Burn Box a try for several weeks now. When a code popped on my social I decided to do it. Unfortunately the code wasn't honored! I felt like I had been promised something... See more

Company replied


Company details

  1. Wellness Program
  2. Weight Loss Service

Written by the company

The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable. Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed. We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.


Contact info

4.1

Great

TrustScore 4 out of 5

414 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(414)

303 reviews in the last 12 months

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Rated 5 out of 5 stars

I thought it would be harder

I thought it would be hard
It was challenging but doable

12 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Dawn,

Thank you for your feedback! We’re glad you gave BurnBox a try and had a positive experience overall. Wishing you continued success on your journey! 💪🔥

Best,
BurnBox Team

Rated 1 out of 5 stars

I haven't received my shipment...

I haven't received my shipment...

8 May 2026
Burnbox logo

Reply from Burnbox

Hi there,

We’re sorry to hear you haven’t received your shipment yet. Tracking updates can sometimes take a little time to appear after an order ships, so please be sure to check your email, including your spam or junk folder, for your tracking link.

If you still can’t find it or need help checking your order status, please reach out to us at hello@burnbox.health, and we’ll be happy to assist you.

Best regards,
BurnBox Team

Rated 5 out of 5 stars

It explains the process easy to…

It explains the process easy to understand.

15 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Tony,

Thank you so much for your feedback! We’re happy to hear the process felt clear and easy to follow. Wishing you a great experience with BurnBox! 💪🔥

Best,
BurnBox Team

Rated 5 out of 5 stars

Can’t wait to see if this process…

Can’t wait to see if this process works. Looking forward to trying it.

13 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Bill,

We’re excited for you to try it and hope you have a smooth and positive experience. If you have any questions along the way, we’re here to help! 😊

Best,
BurnBox Team

Rated 5 out of 5 stars

It was easy to use in

It was easy to use in. The questions were relevant.

13 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Shannon,

Thank you for sharing your feedback. We’re really glad to hear you found it easy to use and that the questions were relevant. We appreciate you taking the time to leave a review. 😊

Best,
BurnBox Team

Rated 5 out of 5 stars

They are quick to respond to emails

They are quick to respond to emails. The burn box is a good product.

6 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello David,

Thank you so much for your feedback, we’re really glad to hear you’re happy with both the product and our response time! 😊

We truly appreciate your support.

Best,
BurnBox Team

Rated 5 out of 5 stars

Easy to navigate and purchase

12 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jamal,

Thank you for your feedback! We’re glad to hear the process felt easy and smooth. Wishing you an amazing experience with BurnBox! 💪🔥

Best,
BurnBox Team

Rated 4 out of 5 stars

The experience was nice but I don't…

The experience was nice but I don't like all the extra products you try to sell me when I want to check out.

12 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Sandra,

Thank you for your honest feedback! We’re glad you had a positive overall experience, and we also appreciate your thoughts about the additional offers during checkout. We’ll be sure to share your feedback with the team. 🔥

Best,
BurnBox Team

Rated 4 out of 5 stars

Worth Following Through

I had been considering giving Burn Box a try for several weeks now. When a code popped on my social I decided to do it. Unfortunately the code wasn't honored! I felt like I had been promised something that wasn't delivered. I didn't follow through with the purchase. The next day another code showed up & I was willing to give it one more try. This time the code was honored & I completed the purchase.

11 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Don,

Thank you for your feedback! We’re sorry for the confusion with the first code, but we’re really glad the second one worked and that you decided to give BurnBox another try. Wishing you an amazing experience with your fast! 💪🔥

Best,
BurnBox Team

Rated 4 out of 5 stars

Experience was fine except for the up…

Experience was fine except for the up selling at the end

10 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Bill,

Thank you for your feedback! We’re glad the overall experience went smoothly. We also appreciate your thoughts on the additional offers and will share them with the team. 🙏

Best,
BurnBox Team

Rated 5 out of 5 stars

The order was easy all the add on…

The order was easy all the add on questions were annoying but other than that was easy and quick

10 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi David,

Thank you for your feedback! We’re glad the ordering process felt easy overall. We also appreciate your thoughts on the additional offers and will share them with the team. 😊

Best,
BurnBox Team

Rated 5 out of 5 stars

Hoping for the best

Well, so far I'm not gotten the product yet so I can't say anything on there. Ordering was easy usually is. They sent me an email to sign up through the app that has been difficult every time I try to use my email or a password I am struggling to get that set up. I am not understanding why but it makes me second-guess.

3 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi there,

Thank you for your feedback! We’re sorry to hear you’ve had trouble setting up the app. If you continue having issues, please reach out to us at hello@burnbox.health and we’ll be happy to help get everything sorted out. 🙏

Best,
BurnBox Team

Rated 4 out of 5 stars

Easy process but be prepared for add-ons

The website content was detailed and helpful; the purchasing options were reasonable but I do not like continued ads for add-on purchasing. While the deals may be good, it makes the buyer feel like the original purchase itself will have poorer results.

9 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Stephanie,

Thank you for the thoughtful feedback! We’re glad you found the website helpful and easy to use. We also understand your concerns about the add-on offers and appreciate you sharing your perspective. 🙏

Best,
BurnBox Team

Rated 5 out of 5 stars

Clear instructions

Clear instructions, taste is good.

16 March 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Katya,

Thank you so much for your feedback! We’re glad you found the instructions clear and enjoyed the taste. Wishing you an amazing experience with BurnBox! 💪🔥

Best,
BurnBox Team

Rated 4 out of 5 stars

It was easy to navigate but I do get…

It was easy to navigate but I do get annoyed when after you make a purchase and pay and then are asked “do you want to add this?”

9 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Lisa,

Thank you for your feedback! We’re happy to hear the process was easy to navigate. We also understand how the extra offers can feel frustrating after checkout and appreciate you sharing your experience. 🙏

Best,
BurnBox Team

Rated 1 out of 5 stars

Do not recommend

Fasting must not be for system. Made it through day 2 but almost passed out at work. I cancelled my subscription a month ago and was sent another order and charged. Customer service was not helpful at all. I do NOT recommend. Highly overpriced for what comes in the kit. Just buy some bone broth, get some fiber powder, and some electrolytes powder all low calorie and that basically what you get for $160. Complete waste. Oh and I know I didnt finish it but I gained 3 lbs in the 2 days I completed.

20 April 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Jennay,

We’re really sorry to hear about your experience and especially concerned that you felt unwell during the fast. Fasting isn’t the right fit for everyone, and we completely understand your frustration.

Our team has already confirmed that your subscription has now been fully canceled, so there will be no further charges or shipments moving forward. We also understand your disappointment regarding the renewal charge and pricing structure, and we appreciate you taking the time to share your feedback.

If you have any further questions or concerns, please feel free to reach out to us again at hello@burnbox.health.

Best regards,
BurnBox Team

Rated 3 out of 5 stars

10 pages of trying to sell mote items.

10 pages of trying to sell more items.

6 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Travis,

Thank you for your feedback. We understand that too many additional offers can feel frustrating, and we appreciate you sharing your experience. We’ll make sure your comments are passed along to the team as we continue working to improve the checkout process. 🙏

Best regards,
BurnBox Team

Rated 4 out of 5 stars

It was very easy

It was very easy, except for at the end when they try to plug all the extra stuff. Just let me make my purchase and be happy with it.

7 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hi Howard,

Thank you for your feedback! We’re glad the overall experience felt easy for you. We also appreciate your thoughts on the extra offers and will be sure to share them with the team as we continue improving the checkout experience. 💪🔥

Best,
BurnBox Team

Rated 5 out of 5 stars

Looks good

Got my burnbox yesterday, looking forward to trying it soon ^.^

28 April 2026
Burnbox logo

Reply from Burnbox

Hello there,

Sorry to hear about the delay; that’s not the experience we want for you.

We’ve flagged this with our team, and they will reach out to you ASAP. So please check your email as well as your spam or junk folder. If you still can’t see anything, feel free to contact us at hello@burnbox.health, and we’ll make sure this gets resolved for you as quickly as possible!

Best Regards,
BurnBox Team

Rated 1 out of 5 stars

Subscription is almost impossible to cancel

Beware that upon purchase, you are automatically signed up for a subscription, whether you want it or not. The website does not make this clear. Then, the subscription is almost impossible to cancel. I went round and round with their customer service via email, being told I can cancel by logging into my account. However, that does not appear to be a function on their website. I was never able to login, yet when I told customer service this, they just pointed me back to the website. Additionally, they told me that I got a discounted price because I signed up for the subscription, and that in order to cancel, I had to agree to another charge to pay the difference between the subscription price and the one time only price (yet there isn’t a one time only option anywhere, apparently, as that’s what I thought I had purchased.) I finally got my subscription canceled without paying the extra fee by threatening to file complaints with the FCC for false advertising.

When using the product, this seemed like a false advertising, too. They claim that the supplements will keep your hunger away. Let me tell you, that is definitely not true. Plus, you’re already at risk of dehydration due to the lack of food, but then the main ingredient in all the supplements is sodium. Despite drinking a lot of water, I was so dehydrated that my urine was orange.

I do not recommend this as a safe or healthy way to lose weight.

6 May 2026
Unprompted review
Burnbox logo

Reply from Burnbox

Hello Leslie,

Thank you for taking the time to share such detailed feedback. We’re sorry to hear about your experience and that it caused frustration.

We want to clarify that customers can always choose between a one-time purchase or a subscription at checkout, and the option selected is clearly displayed in the order summary before completing the purchase. Our cancellation policy is also always outlined in our Terms & Conditions for full transparency.

We’re also sorry to hear the product did not meet your expectations during use. Experiences with fasting and supplementation can vary significantly from person to person, and we always encourage users to listen to their bodies and stop if something doesn’t feel right.

If you’d like us to take another look at your account or help further, please contact us directly at hello@burnbox.health, and we’ll be happy to assist.

Best,
BurnBox Team

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