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Rated 1 out of 5 stars

I never write reviews, but this deserved one. The food was delivered cold and squashed. Burger was dry and tough, chicken burger could have been from McDs, pasta was overcooked mush and fries were sog... See more

Rated 5 out of 5 stars

We visited today, family of 4, and although there was an small issue on ordering as the machine went down, which delayed how long it took, the staff were so apologetic, and we were offered some ic... See more

Rated 5 out of 5 stars

DO NOT RECOMMEND!I decided to order through Just Eat, and everything seemed perfect until the delivery. Spending £73, I found items missing and the chicken was dry (THE FOOD DIDN'T LOOK AS ADVERTISED)... See more

Rated 1 out of 5 stars

Ordered on deliveroo, burger had sauce and onions in it despite me selecting the option for no sauce and no onions, both 2 fries were missing, and food took painfully long to be prepared- deliveroo ha... See more

Company details

  1. Fast Food Restaurant
  2. American Restaurant
  3. Hamburger Restaurant

Written by the company

Burger Boi, the taste sensation that has swept across the UK, is not just a burger joint; it's a cultural phenomenon. Synonymous with mouthwatering indulgence, premium quality, and constant innovation, this Cali-Vibe smashed burger brand has elevated the perception of fast food to new heights. Born in the UK, Burger Boi made its debut in the summer of 2021 when founder and director Surj Bassi opened the brand's first location in Wolverhampton. The response was nothing short of phenomenal, quickly propelling Burger Boi to the number one spot on UberEats in Wolverhampton outside of national chains. Since then, the brand has experienced rapid expansion, with six locations in 2022 and an additional eight in 2023. The trajectory continues upward, with plans to surpass 50 locations by the end of 2026. Burger Boi has made its mark in various cities, including Birmingham, Coventry, Leicester, and recent expansions into Manchester and London, solidifying its presence across the UK. At the heart of Burger Boi's success lies its array of signature creations. From the iconic 'Triple Cheese Boi' to the mouthwatering loaded fries known as 'The Bad Boi Hot Mess,' the menu tantalises taste buds with unexpected combinations and bold flavours. Offering more than just smashed burgers, Burger Boi's diverse menu includes buttermilk fried chicken, breakfast options, shakes, and an extensive range of vegan and vegetarian choices—all made with fresh ingredients and crafted to order. Burger Boi stands as a beacon of culinary innovation, with its kitchen serving as a laboratory for experimentation. The team tirelessly works to concoct new flavour combinations and textures, providing customers with regular menu additions and revisions throughout the year. This commitment to culinary excellence ensures that Burger Boi remains at the forefront of the ever-evolving food landscape. Looking beyond the UK, Burger Boi has its sights set on global expansion. From bustling urban centres to quaint suburban neighbourhoods, Burger Boi adapts its menu to suit local tastes while maintaining core principles of quality and creativity. International expansion kicks off with the opening of locations in Canada and Dubai in 2024, marking the beginning of a new chapter for Burger Boi. As Burger Boi continues to evolve, capturing the hearts and stomachs of food enthusiasts, the future looks bright. The brand's commitment to culinary excellence and adaptability to changing consumer preferences position it as a leader in the competitive world of fast-casual dining.


Contact info

2.9

Average

TrustScore 3 out of 5

38 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid, anything else would have been better

I never write reviews, but this deserved one. The food was delivered cold and squashed. Burger was dry and tough, chicken burger could have been from McDs, pasta was overcooked mush and fries were soggy. Every item had a slightly "off" taste and was mostly inedible. Huge disappointment and a complete waste of money.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Raw burger soggy bun burnt tenders

Ate here today my burger was raw and freezing cold I had one boiling hot gherkin on the burger no onions as described and the bread was so soggy . The cheese sauce tasted like dirty burnt greasy oil it was the weirdest sauce I ever have ate, the chicken tenders were so burnt they were inedible. The gravy was the best thing about what I had . I cannot believe I had a raw burger

9 April 2026
Unprompted review
Rated 5 out of 5 stars

We visited today

We visited today, family of 4, and although there was an small issue on ordering as the machine went down, which delayed how long it took, the staff were so apologetic, and we were offered some ice cream and halloumi bites,. complimentary.

The food we received was all cooked fresh and tasted delicious, the staff couldn't do enough for us and checked in to make sure everything was ok and if we needed anything more.

I wish them all the best with their new venture, we will definitely be returning!

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered through Just Eat

Ordered through Just Eat, Over 2hrs to get delivery, had to call restaurant, Food delivered Cold, Soggy, Pretty Poor Standard, £37 wasted, Will NOT be a returning customer, Don’t waste your money Folks, Go Get Cheaper BK, at least you know what you’re getting.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Order through just eat and never received. Manager was argumentative and rude on the phone. Basically told me once the foods been cooked and leaves it’s not their problem if I get it or not. Terrible

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered on just eat

Ordered on just eat, the delivery just kept getting pushed back again and again. Waited over an hour and a half before I gave up! What a waste of time!

7 February 2026
Unprompted review
Rated 1 out of 5 stars

absolutely awful waited up to an hour…

absolutely awful waited up to an hour for 2 items for them to forget my order and plus be cold, and excuse was it wasn’t me dealing with the tickets. owner so rude , especially the way they spoke to staff , will not be going there again. not to add i spent £20 on the order waste of money. do not recommend at all

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Unreal Food

Burger was unreal! Peri chips were amazing and to top it off the Milkshake was great! Definitely will be my new go to burger place.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time

Ordered on deliveroo, burger had sauce and onions in it despite me selecting the option for no sauce and no onions, both 2 fries were missing, and food took painfully long to be prepared- deliveroo had to change drivers 4 times due to the ridiculous wait times. Food tastes okay, definitely not worth the price. Would’ve been better if we got what we actually ordered within a reasonable time

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Burger Boi is a total win

Burger Boi is a total win. The burgers are juicy, flavorful, and clearly made with quality ingredients, and the portions are generous without being over-the-top. The buns are soft, the toppings are fresh, and every bite tastes intentional—not rushed or generic.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Define food

Came in to try burger boi and the staff was very helpful and went through the entire menu I nearly bought the whole menu the burger the fries the milkshakes even the Mac and cheese was define thank you burger boi for a wonderful experience amazing food

20 December 2025
Unprompted review
Rated 5 out of 5 stars

DO NOT RECOMMEND!I decided to order…

DO NOT RECOMMEND!I decided to order through Just Eat, and everything seemed perfect until the delivery. Spending £73, I found items missing and the chicken was dry (THE FOOD DIDN'T LOOK AS ADVERTISED). When I called Burger Boi, the person who answered was impolite and did not seem fit for customer service. After I explained the issue, she abruptly ended the call. Upon calling again, she refused to send the missing items, claiming it was an Uber Eats problem. However, they can only deliver what they have received. I will not be dining here in the future!

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Having had a couple of visits in store…

Having had a couple of visits in store I was totally dissatisfied and disappointed with a takeaway order. Failed to deliver the x 2 milkshakes ordered (refunded but I actually wanted them!). Delivery just left on doorstep and burger was so greasy. Fries were cold.
Will NEVER be ordering or visiting again.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

tasteless food Not worth the price

First time trying and would like to say never again. Waste of money!! Ordered a BBQ beef wrap it was the most disappointing wrap I’ve ever had there was no bbq in it, the mince wasn’t seasoned at all. The wrap was soggy. The salad was brown. Never again

The chips were seasoned. However they were cold when came, the box was covered in some kind of oil. decent but would like the food quality to be better!!

17 December 2025
Unprompted review

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