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Bunny Bistro Reviews 

1,255
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of fresh natural products, healthy snacks, and aromatic treats that their little pets truly adore every single day. Many people also appreciate the exceptionally fast delivery service, careful protective packaging, and consistently reasonable prices offered across the entire product range. Some reviewers were not happy with the quality on certain occasions, noting that specific deliveries contained dusty hay or awkwardly chopped small pieces. A few consumers also mentioned encountering occasional issues where the items received were not entirely suitable for their animals or failed to meet expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting that rabbits and guinea pigs genuinely adore the treats,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive fresh and are... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and prompt... See more

Service

Reviewers highlight positive aspects of service, noting great and efficient experiences overall. Consumers... See more

Price

People report positive experiences with price, highlighting that the costs are fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from Bunny Bistro for many years now, my rabbits and guinea pigs love their products, which are reasonably priced and always arrive very quickly. The range of 1kg bags is not a... See more

Rated 5 out of 5 stars

Nothing is more important than her fluffy eared Ladyship. Bunny Bistro should think themselves honoured to serve her, and they certainly do step up to the mark. Products are first class, pack size... See more

Rated 5 out of 5 stars

Fabulous. The Norfolk paper bedding for bunnies is so absorbent and completely dust free, unlike wood-chips (even when so called "dust-extracted). Works out cheaper, and WAY less messy than wood-chi... See more

Rated 5 out of 5 stars

My bunnies are eating 1st cut hay very well and they love their snacks, a lot of choices available like dandelion roots, hibiscus, chamomile, sticks etc as well as dry vegetables, fruit, oat, many dif... See more



Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,255)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good quality hay and dried treats

Very good quality hay and dried treats. I struggled to find good quality hay for a while. My bunny loves it. Thank you.

30 December 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 1 out of 5 stars

Can't provide the service advertised

Stock levels have drastically reduced and twice in three months they haven't fulfilled my subscription due to a lack of stock. The whole premise of a subscription is you know how much you need to order cancelled my rabbits Christmas box, I cancelled the subscription.

14 December 2025
Unprompted review
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Reply from Bunny Bistro

Hi,

Thank you so much for taking the time to leave us feedback.

I am incredibly sorry to hear of the recent experience you have had. I would love to look in to this further for you. We would really appreciate it if you could contact us at info@bunnybistro.co.uk and a member of the team will get back to you.

Again, huge apologies again for this and I look forward to getting this resolved.

Laura

Rated 5 out of 5 stars

Product range is impressive , quality

Products are always delivered well packaged, range of products impressive, quality n price point is spot on. Our pampered house bunny definitely prefers the dried forage ...

28 October 2025
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Reply from Bunny Bistro

Thank you so much for the 5 star review!

Rated 5 out of 5 stars

Super quality bunny food

Really easy site to use
Bagged a bargain with a discount parcel
Outstanding quality food
Will buy from again

24 November 2025
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Reply from Bunny Bistro

Thanks for the review!

Rated 5 out of 5 stars

Top quality forage

Lovely, good quality forage. Bought dandelion, plantain and flower mix and really great quality, dust free and lovely and green! My rabbit loves it.

28 November 2025
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Great service

Regular emails with deals that are coming up. Good quality forage which my bunnies adore
Fast dispatch and delivery

28 November 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Brilliant products

My bunnies love the dandelion roots and forage! Brilliant company!

28 November 2025
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Reply from Bunny Bistro

Thank you so much for the review!

Rated 5 out of 5 stars

Five star service as always

Prompt service and received exactly what was ordered. Returning customer and will continue to return for years to come.

28 October 2025
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Reply from Bunny Bistro

Thank you so much for being such a loyal customer!

Rated 5 out of 5 stars

A must for any bunny

Bought dandelion root and apple sticks for my bunnies and they absolutely love them , I have also bought forage in the past and it’s the best value around and always sent really quickly . Would highly recommend

29 October 2025
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Reply from Bunny Bistro

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Amazing as always

Ordered many times from bunny bistro and always a fantastic service which is why I keep coming back, the range of items are amazing, quality too. Lots of things you don't see at pet shops, good prices. Items always packed well and delivered quickly.

1 November 2025

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