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I will newer again order this company. Customer service is bad. The order i made it dosent match of the videos an pictures. They dont sen me sending information so i cant sent this garbage back to them.
Terrible service don’t order resist
Clothes don’t match picture and attached is pic of customer service reply to me upon requesting return
The item received was completely different from what I had ordered and the customer service contact with the company has been atrocious. They take 30% of your refund amount to pay for repackaging and restocking- scandalous. I am still waiting on my refund and considering approaching Consumer Council about this company's trading behaviours
Recieved a completley different item to the one ordered , wrong colour / style and basically awful. Do not buy from this website.
Poor customer service. I contacted them as soon as I received my order about a return because the product was too big, and I have already ordered it in the smallest size.
Now we know that I have to pay for the return shipping myself, which is understandable, but it is very poor form that I also have to pay a 30% restocking/return fee. I feel cheated out of something I haven't even used.
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