Great customer service, not sure why so many bad reviews as overall I've had a good experience. They are bringing out a load of new features soon.
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I was introduced to Bullet software two years ago and I can honestly say that it has been a complete gamechanger in terms of how I feel about invoicing. It has allowed me to store a range of invoice... See more
Awful design and blurry logo, complete mess on phone version, no dedicated iPhone app, misleading “attachments” of receipts (can only be linked to own storage, i.e. Dropbox), obscene pricing, locking... See more
Very simple in usage and it's free for everybody except Ireland as I saw pricing on their bullethq.ie site. I'm lucky as my business is in UK:) Liked it because nothing to complain about: everythin... See more
4.5
Excellent
22 reviews
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'Free Forever' is BS!
Advertised as 'Free Forever' but as of today that's a complete lie. Decent system but with the new pricing, there's no comparison to the likes of Xero.
25 September 2020
Unprompted review
Reply from Bullethq
Hi Jim,
My name is Mariana I’m from Bullet. I see you’ve written a negative review about Bullet, from reading it I can see why you’d be annoyed.
Let me explain what’s happened. Bullet has two products an international product under the domain Bullethq.COM and an Irish product under Bullethq.IE
The international product is a stripped-down version of the Irish product, there is no payroll, tax automation, or live support so we just keep it freemium for lead generation.
The Irish product is a full-blown account and payroll product with tax automation and live support. To provide live support and keep 3 million lines of code secure and up to date, we have to charge a small fee, starting at €14.99/m.
We have this clearly defined and stated on both our marketing sites. We also have built technology that captures your location and routes you to the correct marketing site. The issue I believe that caught you was browsers work pretty hard to hide people's locations so sometimes our technology doesn’t pick location up, it’s also not an exact science we should have made it easier to notice.
Although we work pretty hard to route people to the correct site and have always been transparent. We’d like to apologise for this failure on our behalf, if you wish to keep the review up that’s no problem if you don’t that would be great.
Thanks for taking the time to read this and trying out Bullet.
Mariana
Their customer support is terrible
Their customer support is terrible. They always have a condescending attitude. I would not recommend it at all. Better choose pro software like Xero and save you some troubles.
3 March 2020
Unprompted review
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