Bulldog Gear Reviews 

1,293
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 245 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and robust design of the products, finding them well-built and sturdy for their needs. Many people highlight the amazing and professional customer service, noting quick resolutions to issues and a caring approach. Reviewers often report smooth and speedy delivery, with items arriving well-packaged and on time. However, some customers also noted inconsistencies with delivery and order fulfillment, experiencing delays, missing items, or poor communication regarding shipping updates. A few other people also felt that certain products had minor manufacturing defects or quality control issues, such as inconsistent finishes or ill-fitting parts. Some reviewers were not happy with customer service response times, describing them as slow or generic.

What people talk about most

Product

People report positive experiences with products, frequently highlighting their excellent build quality,... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items like solid... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising reasonably fast and smooth deliveries,... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers reporting absolutely amazing... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bulldog products are brilliant and their customer service is amazing. I had to take 1 star away as the instructions provided to construct the Nemesis Home gym were the most confusing instructions I ha... See more

Company replied

Rated 4 out of 5 stars

Fair price. Reasonably fast delivery. Only thing not giving five stars is because of finish on one KB handles is a bit inconsistent.

Rated 4 out of 5 stars

From order to completing set up of the equipment took an average of 8 weeks for several reasons, including missing items and some faulty items. The mark of a good team isn’t that processes are per... See more

Rated 4 out of 5 stars

Product great, delivery great! But the instructions, wow! They win a prize for the poorest printed, most badly written of anything i have ever experienced. If they got that bit right i would have giv... See more



Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Gym
  5. Personal Trainer
  6. Weightlifting Area

About Bulldog Gear

Written by the company

Premium Gym Kit

Here at Bulldog Gear we are experts in the design and manufacture of top quality Strength & Conditioning Gym Equipment. We cater for the whole spectrum of gym facilities, from large Commercial Gyms and Independents to PT Studios & Home Gym spaces large or small. From large commercial gym rigs to top quality home gym rigs, squat racks and pull up bars we have something to suit every space.



Built for the best

Well known for our top quality heavy duty designs our kit is suitable for everyone - from those just beginning their fitness journey right through to elite level athletes, military and commercial fitness facilities.

Over a decade of industry expertise

Based in Staffordshire, Midlands UK we've been leaders in the gym equipment field for over 10 years.
If you want to hear more about how we came to be (and meet our founders) take a listen to our podcast episode "Bulldog Gear Founders" - Hosted by Andrew Tracey (Fitness Editor at Men's Health)
LISTEN NOW

Find us on YouTube

You may have spotted our kit on a number of YouTube channels such as Team Richey, Matt Does Fitness, Men's Health UK and Lucy Lismore to name but a few! Take a look at what we've been up to on our YouTube - Featuring everything from Gym Hacks, product insights & buyers guides and of course our Vlog.
WATCH NOW

In need of some gym inspiration?

Perhaps you're planning your own gym/fitness business venture or looking to outfit your own garage, garden or home gym space - take a look at some of the awesome spaces we have fitted out recently.
HOME GYM SERIES
COMMERCIAL
Free shipping on all orders.

SHOP NOW

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(1,293)

242 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing!!

My experience with Bulldog couldn’t have actually been worse. I bought a Zero 2 a few years ago. Loved it at the beginning, compact sleek, did all the things I needed it to. Then the cables started fraying. Here’s where all my issues have started. Since buying this machine I have spent more than half a grand on replacement cables & parts. The last time I replaced every one of the adonised wheels as advised by the company as well as the two cables & within less than 24 hours both cables were catching between the wheels becoming destroyed & unsafe to use. It’s been two months & Bulldog have stopped replying to any of my emails so I cannot even order new & my cable machine has been out of service causing significant financial harm to my business. I’ve also asked for the name to be changed on my account multiple times & despite this they have continued to address me incorrectly causing invoicing issues (plus the fact that it feels incredibly impersonal). Terrible communication, terrible service & I frankly couldn’t feel more let down & frustrated.

I loved this kit when I first bought it but to say I’m disappointed is a huge understatement. I’m now looking at having to spend thousands of pounds on a new cable machine & won’t be touching Bulldog gear in the future if they don’t sort the issues.

5 May 2026
Rated 1 out of 5 stars

Ordered product fine through website

Ordered product fine through website. Terrible information regarding when the product was going to be shipped, dispatched and out for delivery. Automated responses promising ‘ WE AIM TO DISPATCH YOUR ORDER WITHIN 3-5 WORKING DAYS’ after emailing 7 times it was delivered 17 days or 13 working days after order. No explanation of why the delay at all. Having staff in the office emailing standard responses means the customer is completely in the dark waiting for their product. Very disappointed. Such a shame as the product is excellent!

12 June 2026
Rated 2 out of 5 stars

So disappointed

So disappointed. Spent £1300 on a cable machine - when I ordered it, I paid and they then contacted me to say that they’d given me the wrong price and I needed to pay the difference. After a little back and forth I agreed as I wanted the machine.

Purchased in January and in April one of the cables came loose, is frayed and not working. No idea how this happened since it’s not being used commercially, it’s only a home gym. I emailed to complain and they sent me a new cable but I cannot understand how to replace it. I asked for them to send someone out and they’ve refused because they didn’t install it (because they wanted £1000 for installation on top of the £1300 for the machine). I complained but all they’ve done is sent a few instructions on how to fit the new cable. I asked for more assistance and was told that’s all they can do.

This is appalling service. The machine has malfunctioned with not even 3 months use and now they won’t help, and for this kind of outlay it’s really appalling! Would not recommend.

23 April 2026
Unprompted review
Rated 2 out of 5 stars

Communication and delivery

Communication about delivery was non existent and it took longer than originally stated. I wouldn’t go through the process in a hurry again. It’s a real pity because the product is great.

16 June 2026
Rated 1 out of 5 stars

Delivery not worth the hassle

Hoping to revisit this review once the Zero 2 cable machine is installed but the delivery experience was horrendous.
Came on a tail lift which should have great. Due to poor loading the tail lift couldn’t be used. Hand balling a 250kg off a chest high lorry was extremely dangerous and unnecessary.

I purchased this to build muscle, not to get injured off loading it.

22 June 2026
Unprompted review
Rated 3 out of 5 stars

Good Quality but HORRRIBLE Instructions!

Bulldog Gear provides solid products and I would've provided 5-stars.

I bought the Home Gym Adjustable Bench from them and the quality is sturdy and strong. It's definitely recommended for people who take the gym seriously and wants quality products.

However, the deduction on the stars relate to the assembly instructions which was not helpful. Some parts were part assembled but gives you the impression you're missing parts. The instructions are not step-by-step either but simply a map of the overall product with lines pointing where parts are connected (without a view of the product in a different angle, you will have no clue where you're suppose to secure the nuts/bolts). I've read a few reviews from Bulldog and it appears to be a common theme.

I couldn't express how frustrated I was assembling the bench and definitely did not make my first time with Bulldog Gear pleasant. This is lesson learnt and until they provide user friendly guides to non-commercial customers, I would purchase only products from Bulldog that do not require an emphasis on assembly given their products are still high quality.

20 May 2026
Rated 5 out of 5 stars

Really great quality

Really great quality. Delighted with the shorty bar and bumper plates. Good communication when I contacted the team to ask about delivery. Wouldn't hesitate to order again.

8 June 2026
Rated 4 out of 5 stars

Resistance bands

The product is great and seems to be of good quality. The only downside to buying all 6 bands for the price i would of thought they would provide a bulldog gear bag to go with them.

8 June 2026
Rated 3 out of 5 stars

The gym gear looks top quality but items missing.

The gym gear looks top quality, the packages were very damaged when they arrived but luckily none of the items were really affected, a couple of “niks” but only because I was going over with a “fine tooth comb”. The massively disappointing bit is there’s a package missing which the whole lot is useless without, so I’m hoping to hear back from Bulldog Gear after the weekend.

5 June 2026
Rated 4 out of 5 stars

Sled

I’ve bought from Bulldog Gear a few times—love the good quality of their products. Once again, communication when it comes to delivery times could improve

28 May 2026

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