Outstanding company to work with. Always communicable and easy to work with. Shipping is so prompt and fast every time. I love how reliable and consistent yall are and is why I have only used yall... See more
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Review summary
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Reviews shaping this summary
Got the package in good condition and a little faster than I expected. FedEx deliveries to my apartment make me anxious though, because I've had packages stolen right off my doorstep before and the de... See more
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I have always been blown away by Bull City for amazing support, product selection, items always in-stock and fast shipping. I place an order every 3 to 4 weeks for over a year and never had a problem... See more
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BCF is awesome but the new shipping sucks big time . Actually I was commenting about USPS Ground Advantage which is what just about every business if forced to use these days if offering econom... See more
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Company details
- Food Products Supplier
- also in
- Baking Supply Store
- e-Commerce Service
- Flavours, Fragrances and Aroma Supplier
- Food Manufacturing Supply
- Soft Drinks Shop
Written by the company
Bull City Flavors is the leading supplier of professional-grade food and beverage flavoring. Bull City Flavors works with top flavor houses worldwide and offers the highest-quality flavors in convenient, affordable sizes for a wide range of applications and industries.
Contact info
United States
- bullcityflavors.com
4.7
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I am sorry to tell you that I find your…
I am sorry to tell you that I find your website utterly confusing. It took me a long time to deal with the layout and even to sign in. I don't remember that I had so many problems just signing in quite some time ago when I ordered from you. I believe you need to reconstruct your website from the bottom up.
3 September 2026
Reply from Bull City Flavors
Hi Jerry, we are truly sorry to hear that navigating our website and trying to sign in was such a frustrating experience for you. That is definitely not the smooth process we want for our customers! We continuously update our platform to improve backend security and performance, and feedback like yours is crucial for helping us refine site navigation and user login flows. We’re passing your notes directly to our web development team to review. If you ever run into trouble accessing your account or placing an order, please drop us a line at support@bullcityflavors.com—we are always happy to assist in any way we can!
that's the only one shop I am using…
that's the only one shop I am using because service and quality of liquids are incredible. also shipping is fast and I had experience with the address issue and I was wondered when I saw email from support. conversation was polite and smooth. I am very thankful.
3 September 2026
Reply from Bull City Flavors
Hi Aleksandre, thank you so much for the review! Getting quality flavor ingredients to you quickly is top priority, but taking care of our community when order hiccups happen is where our team really shines. We’re so glad our support team could resolve that address issue smoothly for you. Thank you for making us your go-to shop!
Small leak
I love bcf and I've purchased from them a few times now but the last 2 times a bottle or 2 leaked and i could tell they weren't tightened all the way. Other than that they're great.
3 August 2026
Reply from Bull City Flavors
Hi, thank you so much for the review and we’re so sorry about the leaks on your last two orders! Loose caps are definitely something we want to catch before an order leaves our facility. We’ll be addressing this with our bottling and packing teams immediately to make sure caps are secured tightly. Please drop us a line at support@bullcityflavors.com with your order numbers so we can make things right on those lost flavorings. Thanks for helping us improve!
Reply from Bull City Flavors
Hi Karen, thank you for the review! We appreciate your support!
Reply from Bull City Flavors
Hi Jeff, thank you so much for the review! We truly appreciate your support!
Flavorings pluss
Had everything that I needed plus more love them. Guys.\nShipped it out ASAP which was awesome.Good customer service
1 September 2026
Reply from Bull City Flavors
Hi Jeremy, thank you so much for the review! We love hearing that you found everything you needed—plus a few extra gems to try out for your recipes! Getting your flavor ingredients packed and shipped out ASAP is always our main mission. We appreciate your support and look forward to seeing what you create!
My go to site, always
I have made several orders and always get what I need quickly. Always has the flavors I need as well. Def a go to for flavorings and other supply.
1 September 2026
Reply from Bull City Flavors
Hi Camille, thank you so much for the review! Knowing that we’re your go-to flavor supplier means the world to our team. Thanks for being a loyal part of Bull City Flavors, and happy creating!
Received my flavors quickly
Received my flavors quickly, no leaks and got immediate notification of delivery, Thank you Bull city Flavors for taking care of me with your service!! Fantastic!!
31 August 2026
Unprompted review
Reply from Bull City Flavors
Hi Morgan, thank you so much for the review! Getting your flavor ingredients to your doorstep quickly, safely, and leak-free is always a top priority. We are thrilled everything went so smoothly. Thank you for choosing Bull City!
Awesome
Place an order & if you’re close enough you can pick it up in an hour. Awesome customer service. Product was spot on. Order was packaged & labeled clean & neatly.
Will order again.
5 August 2026
Reply from Bull City Flavors
Hi Nick, thank you so much for the review — and we love that you were able to take advantage of local pickup! Being based in the RDU area means we get to serve some of our customers face-to-face, which is something we really enjoy. We can't wait to see you again!
The products have been great and…
The products have been great and service has been excellent.
5 August 2026
Reply from Bull City Flavors
Hi Danny, thank you so much for the review! Delivering great products backed by excellent service is what we strive for every single day. We appreciate your support and look forward to helping you keep your flavor pantry stocked!
Ive been a customer of bull city for…over 10 years
Ive been a customer of bull city for over 10 years, and never have a problem. The only thing that has me a little angry lately is them not offering free shipping on the 16oz bottles any more. It used to be a great way to save a few bucks by ordering in bulk for flavors i use a lot of, but adding the shipping in there defeats the purpose. Other than that 5 stars!
6 August 2026
Reply from Bull City Flavors
Hi Crystal, first off, thank you so much for an incredible 10 years of supporting Bull City! A decade of trust is something we never take for granted. We also hear you loud and clear on the 16oz bulk bottles. As carrier rates on heavy liquid shipments have climbed over the years, absorbing full shipping on large bottles became unsustainable. To help offset that cost for our bulk buyers, we introduced our tiered coupon system so you can still save on larger orders while keeping our base concentrate prices as low as possible. We completely understand the frustration, and we really appreciate your honest feedback. Thank you for sticking with us for a full decade!
I have been shopping with you for years…
I have been shopping with you for years and you have never disappointed me even if an issue arises which is so rare you will always correct it ASAP. Thanks 🙏
6 August 2026
Reply from Bull City Flavors
Hi Allen, thank you so much for being such a loyal customer over the years! Knowing that we’ve consistently earned your trust means the world to our team and whenever an issue pops up, taking care of you is always our top priority. We truly appreciate your support and look forward to serving you for many more years to come!
Consistency is key and they nail it
the most consistent online stores that I do business with absolutely appreciate the speed the quality everything they do is top-notch. Thank you.
4 August 2026
Reply from Bull City Flavors
Hi Joey, thank you so much for the incredible review! Being called one of the most consistent online stores you shop with is the highest compliment our team could ever receive. Consistency in speed, quality, and service is what we strive for. We truly appreciate your support and trust in Bull City Flavors!
Bull City is my go-to for supplies
Bull City is my go-to for supplies. Fast shipping. Hands-down the fastest in the business. Reasonable pricing and multiple shipping options. Kudos.
4 August 2026
Reply from Bull City Flavors
Hi Shane, thank you so much for the incredible review! Being named 'hands-down the fastest in the business' is the ultimate compliment for our team. We work hard to combine that lightning-fast fulfillment with fair prices and flexible shipping choices so stocking your flavor pantry is always a breeze. Thanks for making us your go-to—happy creating!
Bull city flavors is a great company
Bull city flavors is a great company to do business with. They have all the flavors I’m looking for. And you can’t beat the fast shipping.
3 August 2026
Reply from Bull City Flavors
Hi Robert, thank you so much for the review and kind words! Having the flavors you're looking for and getting them to you as fast as possible is exactly what we're all about. We're so glad it's hitting the mark and we can't wait to be part of your next creation!
Reply from Bull City Flavors
Hi Ebby, thank you for the updated feedback. We were surprised to see this, as our support team did reach out via email to allow a return on your item. Because flavor concentrates are food and beverage ingredients, health regulations prevent us from accepting returns once products leave our facility, but we specifically made an exception in your case because we value your business. We are sorry that our offer fell short of your expectations. If you would still like to proceed with that return, please reply to our email or reach out to us at support@bullcityflavors.com—our door is always open.
Always a quick and easy transaction
Always a quick and easy transaction. Very reliable and always has everything in stock.
3 August 2026
Reply from Bull City Flavors
Hi Donald, thank you for the review! Making sure your orders are quick, easy, in stock, and delivered reliably is exactly what we strive for. We love being your go-to source for recipe ingredients. Thank you for choosing Bull City, and happy creating!
Reply from Bull City Flavors
Hi Ryan, much appreciated right back at you. Thank you so much for the kind words and your continued support!
I am very disappointed with the RY4 I…
I am very disappointed with the RY4 I ordered. I have been vaping a long time and used many RY4’s and never had such nasty tasting vape. Total waste of money. Going to try their double RY4. We’ll see.
1 July 2026
Reply from Bull City Flavors
Hi Len, we’re sorry to hear that this specific RY4 didn’t hit the mark for you! Because all of our flavor concentrates are strictly formulated, stocked, and sold for food and beverage culinary uses, they can behave very differently when used outside of those recipe guidelines. As a long-time creator, you know firsthand that RY4 profiles vary wildly between different flavor houses depending on their culinary intent. Taste is incredibly subjective, so we completely understand the frustration when a concentrate doesn't match your palate. We hate to hear that you felt this order was a waste of money, but appreciate you taking the time to leave your honest feedback!
I've been buying for years always great…
I've been buying for years always great products, prices and fast shipping.
6 July 2026
Reply from Bull City Flavors
Thank you so much for the review! Hearing that you’ve been buying from us for years and that we’ve consistently hit the mark on products, prices, and fast shipping means the world to our entire team. Your long-term trust is the greatest compliment we could ask for!
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