Good product will never have to paint skirting boards again , just a quick wipe over ,done . Very informative , good price , chose the day of delivery turned up when expected . Will definitely orde... See more
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The product was great and it was delivered quickly and it is lovely to find a UK vendor for these items as I had expected to have to go international or at least European and I am glad I was able to s... See more
Ordering of the Manthorpe GL250-03 insulated loft hatch access door was quite simple. Good communication via email to confirm the order and how and when it would be delivered. No issues with delivery... See more
Absolutely spot on folk here with fabulous service. They even rang me to inform me my order would be a couple of days late. Great team offering genuine products at value cost, backed up with marvelous... See more
Company details
- Home Improvement Store
- Building Materials Supplier
- Do-it-Yourself Shop
- Plastic Products Supplier
- PVC Windows Supplier
- Store
Written by the company
National Coverage throughout the UK using our own vehicles and specialist courier companies. 99.9% of the products are stocked ready for Same Day dispatch. Sign up to our special offer newsletter today and don't miss a bargain. Are you trade? Why not open up a trade account. Building Plastics (Wales) Ltd is a small but rapidly expanding family run business, founded in 2010 and re-branded in June 2014, operating out of our trade counter and warehouse in South Wales. Building Plastics supply Home Improvement products to the Trade and DIY, through their Trade counter and Online Store. We deliver all over the UK and Ireland using our own Vehicles and specialist courier services. Our mission is: To provide a service to the trade and public and to take advantage of the opportunities that exist for sales on the internet providing national coverage through-out the UK and Ireland. To perform for our customers the highest level of products supply services at fair and market competitive prices. To ensure the longevity of our company through repeat and referral business achieved by 100% customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers and customers
Contact info
Unit 1-2, Block E, Penmaen Ind Est, NP12 2DQ, Blackwood, United Kingdom
- 01495781167
- info@buildingplastics.co.uk
- buildingplastics.co.uk
4.8
Excellent
135 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Would give 0 if I could
Would give 0 if I could, zero customer service and a shambles of a company, avoid at all cost, Take no responsibility for their carrier and supply damaged product. Then they lie about their actions and are too cowardly to communicate. Just wasted a month of my life dealing with them and I would advise to stay clear. Response by supplier is utter nonsense, no storms on original dates, area undercover, bins are not used for refuse. Also no communication from courier for collection and I have the whole mail trail. Only time you had any abuse was after this review when you finally woke up. Funny how suddenly suppliers start communicating after a bad review....hmmm !
9 September 2024
Reply from Building Plastics Wales Ltd
I am truly sorry you are not happy with the service provided to you when purchasing a product from our online store. I can see the issue started when you requested the courier to leave your product in the bin or next to the bin whilst in heavy rain and thunderstorms. The product packaging is carboard and when wet would cause damage to the inner product itself, it was also too large to fit in the bin and could possibly been taken away for disposal. Your confrontational approach, abuse and reluctance to respond to the courier regarding collection then delayed collection and replacement. It is likely that the 3 attempts of delivery contributed to the damage and a decision was made to issue an immediate refund instead of sending out a replacement because we could not meet your demands. I will take your comments on board and look to improve in the future.
Request a date
Request a date, it was delivery on time, product was well packed against damage, very pleased with service.
18 August 2024
Great quality plastics
Great quality trims and at a good price all delivered too.
Would definately use again when I need more.
9 August 2024
Fast despatch
Fast despatch only problem was the box was damaged, unsure if it was damaged at the supplier or in transit. Product wasn’t damaged though.
26 July 2024
Very happy with overall service, thanks.
They had what is a relatively difficult fitting to get hold off in stock, and ready to be posted the same day. Also answered the phone quickly and dealt with my order efficiently.
23 July 2024
The delivery was made over 2 days
The delivery was made over 2 days
2 parcels one day, final parcel next day wasn't made aware why
18 July 2024
Excellent service
Had exactly what I needed which has been a bit difficult to find elsewhere. Very quick dispatch and delivery. All round excellent. Thanks.
23 July 2024
The part I ordered was perfect and…
The part I ordered was perfect and arrived on time to do my job !
5stars
12 July 2024
Very poor service
Very poor service. Plastic trims delivered with scratches.
26 June 2024
Unprompted review
My product arrived fast
My product arrived fast. I have read reviews from ppl not recieving their products so I was a little worried, but in the end all went well.
The only improvement suggested is to give more visibility on the dispatch/delivery..
16 June 2024
Very helpful customer services people…
Very helpful customer services people who kept me informed of the status of my delivery
6 June 2024
Easy to order good choice of sizes of…
Easy to order good choice of sizes of window sills, good prices and quick delivery
3 June 2024
Excellent customer service
Excellent customer service, fast delivery, good communication. Composite decking was the cheapest in our area, excellent quality.
9 May 2024
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