Bug Away Pest Control Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Highly recommend Craig and bug away pest control! I contacted Craig in a total panic, he replied straight away and was a total Saviour during a very stressful time. He attended quickly, explained th... See more

Rated 5 out of 5 stars

The epitome of good workmanship, competency and customer rapport. Phoned Craig for a woodworm problem in the loft. He quickly identified the issue and was very knowledgeable on the topic. For being a... See more

Rated 5 out of 5 stars

I called Craig about a rat intruder in my house. He responded quickly, helped settle my nerves and explained everything clearly. Craig is a calming presence for those nervous of pests in and around th... See more

Rated 5 out of 5 stars

Craig was very knowledgeable, friendly and responsive. He diagnosed the suspected infestation using photos and sent me information about it and was very clear with the treatment he proposed. He was t... See more

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Company details

  1. Pest Control Service

Written by the company

Bug Away Pest Control, based in West Dunbartonshire and Glasgow, is dedicated to providing top-tier pest management services for both residential and commercial properties in West Dunbartonshire and surrounding areas. With 5 years of hands-on experience and BASIS PROMPT registration, our team combines extensive expertise and adherence to industry standards to deliver effective, eco-friendly pest control solutions. Our services cover a wide range of pests, including rodents, spiders, ants, bedbugs, flies, and squirrels. We pride ourselves on a customer-centric approach, offering detailed inspections, personalised treatment plans, and ongoing support. Our mission is to create pest-free environments that promote health, safety, and peace of mind for our clients. Choose Bug Away for reliable, professional, and environmentally responsible pest control.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Highly recommend Craig and bug away…

Highly recommend Craig and bug away pest control! I contacted Craig in a total panic, he replied straight away and was a total Saviour during a very stressful time. He attended quickly, explained the treatments required and arranged to carry out work asap. Very professional and knowledgeable, always at the end of the phone to answer any queries. 10 STARS!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I called Craig about a rat intruder in…

I called Craig about a rat intruder in my house. He responded quickly, helped settle my nerves and explained everything clearly. Craig is a calming presence for those nervous of pests in and around their home and goes over and above to provide a professional and thorough service. Id highly recommend bug away pest control!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Craig came out to inspect our property after we saw field mice in our utility. He was great- very polite and got stuck in explaining what he was doing and why. We had a few visits from him and nothing was too much bother. Very professional job and no mice left!!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Craig was fantastic

Craig was fantastic, He talked me though everything He was going to do and also told me what I could do to help the process. Craig went above and beyond He is a Star 🌟

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I contacted Craig about a problem with cat fleas he was quick to respond and arranged a visit I was stressed about the situation but he explained the process of what would be getting done the service he provided was excellent also the pricing for the work carried out was really good I would definitely recommend him

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional, honest and trustworthy

Professional, honest and trustworthy. Craig arrived quickly and identified that what I thought was a bedbug problem was actually an allergic reaction to a change of soap powder, thus saving me the cost of bug treatment (and saving my nerves as well!)

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Arrived exactly when he promised and provided an excellent service to rid us of a wasp nest.Friendly and helpful providing info and advice if we have any further issues.Value for money and would definitely recommend!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Experienced Pest Controller

The epitome of good workmanship, competency and customer rapport. Phoned Craig for a woodworm problem in the loft. He quickly identified the issue and was very knowledgeable on the topic. For being a tight and humid loft space I was surprised at how thorough Craig was in spraying every nook and crany on a warm summers night. We were very happy with his work and the quote given was very reasonable for the difficult task at hand. Don't bother with any other pest controller. Just phone Craig. Thanks again. ⭐⭐⭐⭐⭐

28 June 2025
Unprompted review
Rated 5 out of 5 stars

If I could rate Craig higher than 5…

If I could rate Craig higher than 5 stars l certainly would. He got rid of my wasps nest, he drove an hour and a half to get to me. Then when I paid him, he messaged me to tell me that I had overpaid him, and he was coming back to give me my money. He is really friendly, but his honesty is above and beyond. I called him and he was out in the evening. That's what I call excellent service.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Craig responded to my advert very…

Craig responded to my advert very quickly, came out the next day, he’s a very friendly guy, explained what he was going to do, then advised me what I needed to do to get rid of the remains of the nest as it was to big to be removed the same day, I would have no hesitation in using Craig again, excellent service . Thanks Craig.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service !!

Bug away replied not even 2 minutes after my request for services and came out promptly to deal with our wasp infestation

10/10 would recommend , friendly and professional great service and fair pricing

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service!

Quick response when I posted an add looking for help with wasp removal and the job was done before the end of the day. Highly recommend Craig he was very helpful and friendly. Extremely happy with the work he carried out. Can’t thank him enough.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with Bug Away Pest…

Extremely happy with Bug Away Pest Control, Chris dealt with the problem in a calm professional manner, reassuring me at every step, I have no hesitation in recommending Chris and Bug Away with Wasp nest removal .

20 June 2025
Unprompted review

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