Budmail Reviews 36

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Best delivery for local shoppers. Used to have great prices but apparently they have become just another business using a 5yo pandemic to price gouge. Customer srrv8ce will only ever offers 50% refund... See more

Company replied

Rated 1 out of 5 stars

If you miss a single delivery window on their same day delivery good luck with ever getting your hands on whatever you ordered. Absolutely deplorable level of customer service. They don't bother to r... See more

Company replied

Rated 5 out of 5 stars

I've been buying regularly from BM since 2009! In all of those years I have never had an issue! That is an amazing thing to be able to say about any business you regularly patronize. I think new ow... See more

Company replied

Rated 1 out of 5 stars

There were 0 updates on my order and after waiting for a week I was finally able to reach them on the phone and they told me there was a system issue and my order had not even been processed. They the... See more

2.7

Poor

TrustScore 2.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Better

Much better.

10 October 2022
Unprompted review
Budmail logo

Reply from Budmail

Hi there! We just had a hash restock yesterday, more will be available by the end of this week/early next! Hope to see you soon!

Rated 5 out of 5 stars

Order number 748692

Order number 748692
This product wasn't so bad good high and perfect sedation and I loved the smell very pungy and good took love the headhigh

26 August 2022
Unprompted review
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Reply from Budmail

Hey Samson, thank you for taking the time to leave us a 5-star review! Thanks for sharing

Rated 1 out of 5 stars

What an absolute travesty

What an absolute travesty. Budmail as we know it is gone. Terrible customer service, lacking in knowledge and tact. Products are going downhill. Selling garbage A and AA strains. Even there Aaa is bunk. Only buy something in a tin at 1 million dollars. What a shame. Customer since 2006. So very sad.

8 July 2022
Unprompted review
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Reply from Budmail

Hi Brian, Feel free to reach out to us via or live chat with any questions or concerns as we are always happy help and offer tailored product suggestions!

Rated 1 out of 5 stars

refunded in full

review edited. Ended up escalating complaint to production and received a full refund.

8 July 2022
Unprompted review
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Reply from Budmail

Hi BK, Happy we were able to work something out for you! Check in with our live agents any time, always happy to help! :)

Rated 1 out of 5 stars

Hst is charged

Hst is charged. They will not provide nor do they have a hst number.
They scam every customer for 13% more every order.
No other moms charge it nor should they.
Product is meh.
Not recommended.

7 June 2022
Unprompted review
Rated 1 out of 5 stars

PIG ALERT.

PIG ALERT.
Go Solo Manitobans.

7 May 2022
Unprompted review
Budmail logo

Reply from Budmail

We sincerely apologize for the issues that you experienced Tyler.

A full refund has been issued for your undeliverable order.

Rated 2 out of 5 stars

Budtenders with poor knowledge of products

Their budtenders know little to nothing about the products they sell.

7 December 2021
Unprompted review
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Reply from Budmail

We hold our team to the highest standards and regret that we didn’t meet those expectations.

We will be sharing this feedback with our agents.

Rated 5 out of 5 stars

Honestly 7/5

Honestly 7/5, the customer service is really helpful, they have a cool discord server too so you can ask questions about the products, their price is really affordable. the weed is fresh and hits really hard and their gummies too.

17 November 2021
Unprompted review
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Reply from Budmail

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Amazing customer service!

I had to contact customer service because I wasn't getting notified that they got my payment. Olivia was the lady I was speaking with and she figured out my problem and walked me through steps to send my payment again! She also gave me points for having to pay a cancelation fee with my bank when I had to cancel my transfer!

5 November 2021
Unprompted review
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Reply from Budmail

Thank you so much for your review! We will share this with the team to let them know to keep up the amazing work.

Rated 4 out of 5 stars

Been ordering from bud mail for over a…

Been ordering from bud mail for over a year and these small tin series batch “Skookom Canabis” are awesome. Buds are pristine and moist. The smoke is pretty harsh, even for long time users. Can’t wait to order my next batch, which has a THC content of 30%

13 July 2021
Unprompted review
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Reply from Budmail

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Rated 1 out of 5 stars

Horrible company that treats women

Horrible company that treats women, POC, and LGBTQIA+ individuals like trash. If you're trying to be conscious of who you're giving your money to, this is NOT the place to purchase cannabis.

11 July 2021
Unprompted review
Budmail logo

Reply from Budmail

We regret that your experience did not meet your expectations and have shared your feedback with our team.

We invite you to contact us at help@budmail.support to discuss your experience in more detail.

Rated 4 out of 5 stars

Great mail order site!

I recently picked up an eighth of some LA Kush Cake of them and I was surprised by the quality of their bud. Their website also has a great edible selection.

9 July 2021
Unprompted review
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Reply from Budmail

Thank you so much for this review. We really appreciate you being a customer.

Rated 5 out of 5 stars

Mint Chocolate Chip - awesome indica!

Ordered Mint Chocolate Chip during their 420 event and I was certainly impressed with this strain.
It's a strong, stanky indica with big buds. Yes the price is quite steep but treat yourself once in a while to something that is smooth, burns slow and gives you a nice high. Budmail claims that it is one of their best strains and it certainly did not disappoint.

6 June 2021
Unprompted review
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Reply from Budmail

We're happy to see that you had a 5-Star experience at Budmail. Thanks for sharing.

Rated 5 out of 5 stars

My favourite edibles company

Great selection of edibles. Love the cola bottle gummies!!! Consistent mellow effects. Very fast delivery, maintains anonymity and referral program incentives. Thought it would be a one time order only, but they’ve kept me for a long term as a customer for sure.

30 May 2021
Unprompted review
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Reply from Budmail

The team here at Budmail is thrilled to receive such great rating, thank you.

Rated 5 out of 5 stars

Budmail is a trustworthy and reliable…

Budmail is a trustworthy and reliable company. There products are top quality and when on sale is a very good deal. I recommend people to try atleast once. I will be a repeat customer.

23 April 2021
Unprompted review
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Reply from Budmail

Dsingh, we're happy to see that you had a 5-Star experience at Budmail. Thanks for sharing!

Rated 3 out of 5 stars

Budmail has some amazing products and…

Budmail has some amazing products and I’ve allways loved dealing with their customer service, though they are a tad pricy there products are deffintly on point , amount of tax they charge is odd because it’s the most I’ve ever been charged on any cannabis site , even government includes gst in their price so that kinda sucks but if you want too quality products look no further

11 March 2021
Unprompted review

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