Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered 25 headphones but unfortunately the job i bought them for we didn't require them anymore. There is a returns policy and i returned the headphones unopened and in original packaging. There... See more
Was looking for good quality but budget headphones for learners to use in college environment. They didn't stock the quantity required but instead gave a great deal on a similar product. Received gr... See more
Quite hard to get earphones that work and don't break in days. I have to say this review is only a few days in but they do work well with my Blighty DAB radio where others are poor quality, don't fi... See more
Company details
Written by the company
We are a UK based distributor of headphones and earphones to schools and businesses across the UK and Europe.
Contact info
Bishop’s Stortford, CM23 9NF, PO Box 12895, United Kingdom
- 01279 966499
- sales@budgetheadphones.co.uk
- budgetheadphones.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything came in good time
Very good communications
Very good communications and the foresight to realise that the delivery would be in holiday time so emailed to ask if I would prefer the delivery to be delayed until after Christmas
wrong head phones sent to us
wrong head phones sent to us, emailed to ask for the right ones not had a reply as yet
Great product at an exception price
These are a great product at an exceptional price. The quality is amazing
Quite hard to get earphones that work…
Quite hard to get earphones that work and don't break in days. I have to say this review is only a few days in but they do work well with my Blighty DAB radio where others are poor quality, don't fit ears or poor quality and crackle of one or both ear phones go off.
WHERE THEY ARE TERRIBLE IS ANSWERING EMAILS OR THE PHONE.
Used Budget Headphones a couple of…
Used Budget Headphones a couple of times and always been impressed by the speed of delivery, quality of the customer service and excellent product. Had a minor issue once but got straight through by telephone and spoke to an extremely helpful member of staff. Will be buying again and highly recommend.
Took months to arrive
Let down by customer services
I placed an order on 18 September and after me chasing the order, I am advised on 2 October that the order hasn't been shipped out as yet. Poor customer services!
Excellent product and service
Excellent product and service, let down badly though by the postal service which was totally out of your control. Thank you for your help when my package didn't arrive when expected.
Very quick and easy service
Headphones…
The headphones I wanted were out of stock, but a very helpful member of staff, sent me a slightly more expensive for the same price, because of the inconvenience. Customer service at it's best!
Excellent Service
Due to their own supplier delivery issues, they had no stock to fulfil my order for 500 1.2 metre earphones. They offered to supply an alternative 1.7 metre version at the same cost to me. The items arrived next day. Thank you.
Very helpful and friendly service
Very helpful and friendly service. Went to great lengths to understand and resolve my problem.
I would thoroughly recommend this company to individuals like me with small orders as well as large, bulk buyers.
Keep up the good work.
ALL GOOD ...
Fast and affordable.
order was quick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






