Buddy Bottle logo
Visit website

Buddy Bottle Reviews 91

•
TrustScore 4 out of 5

4.2

Pet Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its excellent quality, innovative design, and practicality for dog owners. Many appreciate how the bottle keeps water cool and the convenience of detachable bowls for food and drink, making walks and outings much easier. However, some customers experienced issues with delivery, noting delays and items not arriving as expected. There were also instances of dissatisfaction with customer service, with some reviewers reporting slow responses, unfulfilled promises regarding replacements, or damaged items upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers praise its quality, design, and usefulness... See more

Quality

Customers consistently note positive experiences with quality, praising the products as fantastic, well-made,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the quick and prompt... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers found the ordering process easy... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, quick delivery I love my buddy bottle it has made summer walks so much better not only does my dog get fresh cool water but I can share saves me carrying an extra drink for myself or... See more

Rated 5 out of 5 stars

The bottle is fantastic quality and size. But was disappointed they have stopped the little engraving of the bone and water drop in the trays. Offered a discount which I accepted but never got it.

Rated 5 out of 5 stars

Saw these at goodwoof dog show and I love it. Finally a neat and simple solution to carrying water and food in one. Great quality feel, zombie pink stands out well and the quality is very much premium... See more

Rated 5 out of 5 stars

Excellent 1st class quality item and the delivery was super speedy. Customer services were amazing when I contacted them when I realised I'd ordered the wrong colour. Can't recommend highly enough

Company details

  1. Pet Store

Written by the company

Buddy Bottle is a UK owned, eco-friendly pet accessory company that provide 3 in 1 travel and portable dog water bottles that enable you to keep your dog hydrated and fed on the go.

Contact info

4.2

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company to deal with and amazing…

Great company to deal with and amazing product.

Brought this bottle system direct from the company. Quality is un rivaled, easy to get a 2nd bowl if which can be added on. Dogs love it too and no doubt this will.laat for years to come as it feels premium and decent quality

18 May 2025
Unprompted review
Rated 5 out of 5 stars

A day trip wonder in one container

From ordering the colour I wanted to paying and receiving was very quick. The bottle itself was a little larger than I thought. Thats not a negative, it’s very useful for a day trip out with my side kick. Water and food in one container brilliant idea

5 January 2025
Rated 4 out of 5 stars

Great piece of kit

Great piece of kit, decent sized container for food / water. My only gripes is the small size of the bowls and lack of correspondence after my order but I stress great bit of kit.

28 November 2024
Rated 5 out of 5 stars

TWO Bowls

Great product, well packaged & delivered promptly.
A very attractive bottle, great colour (Orange) & the biggest selling point are the TWO bowls.

10 November 2024
Rated 5 out of 5 stars

Excellent product

I'd been looking for a bigger water bottle for a while, and found the buddy bottle online. A much larger and more hard-wearing bottle than the plastic ones, with the added bonus of food and water bowls. Good value for money and delivered quickly. I highly recommend it!

6 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look