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See what reviewers are saying

Rated 5 out of 5 stars

I’m a Birmingham subscriber who originally joined through Buckt, and I’ve honestly been really enjoying the transition over to Mystery Ticket Club. The experiences in Birmingham have been... See more

Rated 1 out of 5 stars

I'm sure that others have had positive experiences with this, in fact I originally signed up as my friend recommended it based on her good experiences. Unfortunately my experience, and my fiancé's... See more

Rated 5 out of 5 stars

My wife & I joined Buckt since its inception in the West Midlands (we were living in Manchester & still travelled to that region to join in with the activities, as they offer excellent value for money... See more

Rated 1 out of 5 stars

Like others, my experience of Buckt was great post-COVID. Clearly, after its switch over quality and support even for a single mystery ticket had dwindled. I’ve contacted the support email multiple ti... See more

Company details

  1. Hobbies & Crafts

Written by the company

Buckt is the UK’s only mystery ticket subscription. Every month subscribers receive 3 or 5 mystery tickets (depending on package) to some of the best attractions and activities in their region. From axe throwing to alpaca walking, cinema tickets to sumo suit wrestling, you'll receive your tickets every month via the Buckt app and are able to do all of them or just the few that really take your fancy. Buckt operates in Birmingham, Bradford, Bristol, Cardiff, Leeds, Liverpool, London, Manchester, Sheffield and Worcestershire, and on average the included tickets and activities are worth around £50 per person if bought separately. It costs just £20 per person there are no extra costs (all tickets are included in the price of your subscription) and you can cancel any time once you've received your first set of tickets. Buckt was inspired by the idea of a bucket list, and aims to help subscribers tick something off their list, to go on an adventure and to fall in love with something new in an easy and affordable way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

399 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I absolutely love this company they…

I absolutely love this company they opened up so many brilliant opportunities and helped me and my partner try new things. Ice hockey matches, Christmas shows, axe throwing, beer tasting and so much more.

Extra special shout out to the amazing customer service team who go above and beyond. The Lovely Debbie really helped me out this evening as I didn't have my tickets but needed some details.

Couldn't recommend them more, give buckt a go!

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Buckt is an amazing experience everyone should subscribe to

We have been Buckt subscribers for about a year now and we love it. It's great value for money because if you arranged all those activities yourself it would cost way more.
It's great not having to rack our brains for date night ideas because Buckt does it for you! We have had activates such as meals out, comedy shows, axe throwing, private cinema screenings, bowling, Hockey game, rugby game, museums, cocktail classes, life painting classes, pub quiz, canoeing, Jazz festival and that's just naming a few!!!

We love opening the app on the 3rd working day of the month to see what's in store.
We have a busy lifestyle, so we love that you get three months to do the activity. Also, with the duo subscription, if one of us can't attend we can take a friend instead.
The other great thing is the people within the Buckt community. You see familiar faces and make new friends along your Buckt journey, sharing your views about your most memorable Buckt activity.

Debbie at Buckt is great. She listens and responds in a timely manner when we get in contact and she is so friendly.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Originally I put up a bad review as…

Originally I put up a bad review as money come out of my account I had a call today and they understood why £30 out my account was a lot of money to me, a refund was issued so I’ll take back my bad review and thought this was handled amazingly, thank you again

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Great experiences in your city

I subscribed to Buckt about a year ago and am so happy with it. It allowed me to find cool places around the city and push myself to do things I normally wouldn't. It is definitely great value for 2 people and totally worth it! I look forward to every 3rd working day of the month to find out what the mystery events would be.

I just want to say huge thank you to the team behind it! They are super friendly and helpful, really work so hard to ensure the best service.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I signed up earlier this year and I'm so glad I did! I've enjoyed every experience so far and the mystery element is actually quite exciting. I will definitely keep using and recommending!

4 December 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love Buckt!

I absolutely love Buckt! Me and my partner really enjoying trying new and different things where we live, and Buckt offers us great value for money and a varied range of experiences. Would highly recommend!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Love Buckt

Love Buckt, great value for money. Get different things to do each month. Saves me from looking for different things to do each month and me and my partner love the surprise of what we will have each month!

11 December 2022
Unprompted review
Rated 5 out of 5 stars

We have loved our Buckt subscription

We have loved our Buckt subscription. Five mystery activities each month for the price we pay is amazing. This has saved me so much time, as before I would be spending ages looking to find activities near me. Buckt fixed that problem for me. The activities I have received are really good, such as ice skating, bowling and many more. It is worth every penny.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Exciting

I've been a Buckt member since the start of 2022 (Still don't know if it's pronounced Booked or Book it or Bucket(as in bucket list) haha!).
Most of the experiences are great, but it has made me want to do more things.
A drawing class, Origami, Going Bath, Escape Room, Comedy Murder Mystery and more!
It's a great opportunity to meet new people aswell.
Most activities would cost around £10 per person, and to say you get 5 activities included is great value!

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Buckt activity - public speaking

Buckt provides a variety of activities each month, most of which we didn’t even know are available in Birmingham. Recently we attended a public speaking workshop which we found extremely informative and useful to apply in everyday life. Personally, I think that after attending the workshop I will have a different, more optimistic mindset going to my next job interview. Would definitely recommend subscribing to Buckt, each month provides access to fun and unusual activities around the city.

20 November 2022
Unprompted review
Rated 4 out of 5 stars

I like it so much that it got me to try…

I like it so much that it got me to try new activities I have never done before and that it's tons if fun for all friends and family and lovely to know new people along the way if the activity recommend it to outher like friends and family that might be into the activity and the staff are well friendly and helpful too

5 December 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely recommend this 100%

I absolutely cant recommend this enough.
We come across this last year where I did it as a gift for my nephew for christmas and instantly regretted not getting it for myself.
So I did.. and got one
I've had it for about 4months now and have had some fantastic activities to complete.
Originally I thought I would use it as "date night" for me and my husband but we found some of the activities our son could do too, so alot of them we do as a family and add him on.

We've had comedy club, tubing, glow in the dark inflatable world, botanical gardens, drop shot table tennis, music workshop, crazy golf, just to name a few.
Honestly excellent value for money.
Easy to book either with venue direct or through Buckt.
Customer service is very responsive.

In what I would spend for 1 family activity- we now get 5.
Yes- not to everyone's taste and may be the odd one or 2 that's not to our taste such as salsa class but that's personal choice. And to be honest even with that it's still excellent value.
Gets you to think outside the box and try something different --you cant fault it.

Always look forward to seeing what's up next on the app.

5 December 2022
Unprompted review
Rated 3 out of 5 stars

Ridiculously convoluted signup and booking process

UPDATED: I was contacted by the guys from Buckt and after explaining my feelings on their service and the parts that feel awkward etc to them, I was given the opportunity to retry the service.

I still feel it's slightly convoluted in the booking process, we still didn't manage to partake in most of the activities.

The idea is great, just be prepared to spend a while sorting out your bookings, it's not as simple as tap, tap, booked.

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Make sure you read how it works...

Now it could be said that it's my own fault, but the whole process is so convoluted, it's easy to get lost.

I signed up, and then had to sign up again to a different system...

You then have to wait weeks to get your activities, AND THEN have to sign up again to their app...

During this process it's pretty easy to just totally forget that you've joined up or that you've got another step to do. For example I checked the app a few times after joining up and the activities weren't showing, I then totally forgot to check again.

As my partner has just had our first child, I thought it would be good for us to be able to have a bit of us time and do some activities. However as life with a 2 month old can make it easy to forget things, keeping tabs on Buckt was something I forgot to do.

Before I knew it there were a few days left of the month (you have to book all of your activities by the end of the month) and I remembered to check, looking at the app and my bookings I wasn't blown away by them, but thought the experiences could make a decent day out and popped a reminder to speak to my partner and book the dates.

Last day of the month arrives and the reminder pops up, I say we need to sort a date for the activities, we sit down after dinner and start booking, then notice a sentence to the extent of "JUST BECAUSE YOU'VE BOOKED HERE DOESN'T MEAN YOU'VE BOOKED YOUR EXPERIENCE FOLLOW THE STEPS IN THE EMAIL TO BOOK YOUR EXPERIENCE".

Now I should've expected after the absolute monstrosity of a joining process that the booking process wouldn't be as simple as... booking... Nope, more hoops to jump through... Not only do you book a date for the activity, but then it emails and says you need to call each experience individually and book again with them! I should've sorted it earlier, but at 8pm on the last day of the month, I've got no chance!

I emailed to ask for a refund as to be honest, the whole process is just not for me for what you save... Only to get a response saying "Because we're a really small business we can't give you a refund".

I was offered the chance to use the activities from the previous month if the activity providers would be flexible and allow us to book (no promises), if I could confirm which activities I wanted to do... I wanted to do them all, but they've been removed from the app and I can't remember what 2 of them were, so can't do that.

This might be right for some people, and clearly from the reviews, it is. But I feel you really need to be on the ball to register and book any activities. Overall just really disappointed.

Edit: After telling them to leave it and that I was going to leave them a review - but prior to writing my review- I got an email saying they would actually refund me asking me not to write a review, it was already written. I think you guys should change your policy and be customer friendly prior to a potential review rather than reactive to it.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Get 'Buckt' up now!

Buckt has been great! We started it to try different activities and it has not disappointed, always giving us a great variety, with something for everyone. I have always lived in Birmingham but it has made me explore the city and its activities even more. Would definitely recommend trying it out!!

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Everyone Should Be A Buckt Member!

I've been with Buckt on and off for about a year (I sometimes pause my account because my work can get busy, but I'm always excited to resume my subscription again!). I've done so many fun activities, many of which I'd never had experienced if it wasn't for Buckt - I went to an origami class, an ice hockey match, life drawing, sumo wrestling, skateboarding and many other fun activities. I've recommended this to all of my friends, it's a great idea and amazing value for money!

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Best idea ever!

I subscribed to Buckt 2 months ago and I’m really happy with this! My partner and I had an amazing time, especially with the cocktail masterclass. We’ve been treated very well, we had so much fun and even made new friends in our area which is amazing because we moved there recently.
We were also lacking of activity ideas so Buckt is perfect to give us diversity and try things that we would not really think of.
Thank you very much!

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

We’ve been using Buckt for over 6 months now and we love it!

Every month the activities are super diverse and exciting, great for someone new to London like me

The customer care team are very responsive and eager to help things run smoothly, and I have already recommended to many friends.

9 November 2022
Unprompted review

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