Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... See more
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See what reviewers are saying
Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... See more
Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... See more
Excellent website and great product options. So nice to find somewhere that will offer any number of individual numbered balloons and ability to include gift card as a lot of sites don’t. (Ballons w... See more
Company details
Written by the company
Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.
Contact info
Unit 16, Armstrong Mall, Southwood Business Park, GU14 0NR, Fleet, United Kingdom
- 01252626697
- customerservices@bubblegumballoons.co.uk
- bubblegumballoons.co.uk
3.7
Average
437 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Best balloons ever
Got the balloons for my child’s first month - they stayed inflated for more than one month. She also absolutely loved playing with them, giving me an opportunity to have a breakfast in meanwhile - rare luxury for a two months old mom! Thanks a lot
28 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review, we are so pleased you are happy with your order 🎈
Fab balloons & last so long!
I cannot fault this company. I ordered 12x helium heart ceiling balloons for my sisters birthday, I knew they would be good quality and arrive on time as I had made previous orders but I just need to mention how long they have lasted. They arrived on 23rd October and they are still fully inflated and don’t look like they are going to budge any time soon! I am shocked because on the site it said they would last 2-3 days but it’s been over a week! Thank you!
23 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review! We are so pleased you were happy with your order and that the balloons have lasted longer than expected so they have been enjoyed for longer too 🎈
Ordered an anniversary ballon for my…
Ordered an anniversary ballon for my wife. It was brilliant when she opened the box, but less then 18 hours later it had lost nearly all its helium and looked so sad. I sent emails and message via contact page on web site and no response. Dreadful waste of money. Plus no customer service to put it right
17 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and apologies again for the condition you received your order in. I have checked our emails and can see the team responded to you on the 20th October but we are waiting your response. It may have gone into your junk folder. As per our t&c's if you can respond to the email with photos of how you received your order the team will be able to offer you a solution to your complaint.
Balloon arrived on time and I was…
Balloon arrived on time and I was updated with delivery times throughout. Well boxed and was just what we wanted at the 80th birthday!
6 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and for your order! Glad you were happy with your balloons 🎈
Recently posted a review regarding…
Recently posted a review regarding balloons which arrived with a cut in one and others deflated, customer service has been very good , offered discount of further orders or money refunded . Have used this firm on several occasions and never had any problems just unfortunately this time I think but matter resolved satisfactorily
20 October 2023
Unprompted review
As expected balloons were great and on…
As expected balloons were great and on time.
6 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and we are pleased to hear you were happy with your order.
So easy to use website and order…
So easy to use website and order balloons for my daughters 3rd birthday. They came perfect and she was extremely excited and happy.
I will defiantly be using bubblegum balloons again. 😊
9 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for choosing us to help celebrate your daughters 3rd birthday, so lovely to hear she loved her balloons. We look forward to your next order with us 🎈
Beautiful balloons
Easy to order and arrived on day arranged. The cheetah balloon was fantastic and caused lots of interest in the restaurant we went to for birthday celebrations. My mum absolutely loved the balloon.
6 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and so lovely to hear the Cheetah was a hit not only for your mum but the rest of the restaurant!
I have purchased our celebration…
I have purchased our celebration balloons from Bubblegum Balloons for the past few years, and had excellent service every time.
The quality of the balloons are fantastic, along with their range.
Highly recommend them. Always on time. Excellent quality.
6 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review and repeat custom! We look forward to your next order with us 🎈
Perfect in every way
Perfect in every way, easy to order, delivered with care and the balloons were the perfect size, I will order again and highly recommended 👍🏼🫶🏼
7 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review and we are so pleased you were happy with the service. We look forward to your next order!
Great choice of products
Website was very easy to use and a great choice of products. We ordered some New Baby Girl balloons which they then used in their baby announcement photos! Very pleased
5 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review and what a great compliment that the recipient went to use your gift in the reveal photos. Thank you for choosing us for this lovely occasion
Site easy to use with great balloons
Site easy to use, delivered on time/day and great balloons kids loved them, lasted for days.
7 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and feedback regarding the use of our website. We are so pleased to hear the balloons were a hit too!
They make the best gifts!
I've been buying my balloons for my niece and nephew from Bubblegum balloons for years now and they never disappoint! I love the way the look and how they can be customised. Couldn't recommend this company more!
12 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review and years of custom! We are so pleased you have been happy with our services.
The customer service is awesome
The customer service is awesome ! A balloon I ordered for my mum arrived burst ( in transit ) I called up bubblegum customer service and they were apologetic ( although not their fault ) and arranged a replacement for a timed delivery the next morning !
The product makes such an impact as well ! Lovely service
19 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review. Unfortunately due to the nature of the product being fragile, damage can occur to the balloons in transit but we are so pleased we were able to resolve this for you straight away and the replacement arrived all ok and enjoyed as intended. We hope your mum had a lovely celebration and thank you for choosing us!
Great company for balloons
Great company for balloons. My niece loved the balloons ordered for her birthday. She was so happy when a big box arrived and jumped around when the balloons arrived.Im even ordering more balloons and it is not my nieces birthday.
14 September 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your lovely review, so lovely to hear your niece loved her balloons.
Excellent range of gorgeous balloons!
Excellent range and great value for money. Recipient delighted with their Balloon delivery! Very pleased all round. Thank you.
5 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and so pleased to hear the recipient loved their balloon 🎈
Great 4 balloon
Really pleased with the 4 balloon I ordered for my son’s birthday - arrived exactly when I requested it would. Packaging excellent and balloon nice and full. Can’t wait for my son to see it tomorrow. We will definitely order from you again.
4 October 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review, we are so pleased you chose us for your sons birthday 🎈 We hope he enjoyed his surprise
Impeccable service as always!
Our 2 year old loved his balloons. We are so happy with our order...the 3rd this year. Thank you for a great service as always. Though we were disappointed with how it was presented...the box wasn't properly shut...
21 September 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and your repeat custom we really appreciate it!
We use Bubblegum Balloons whenever we have a staff event
We use Bubblegum Balloons whenever we have an event and they are always amazing and we always get the best feedback. Great customer service too!
2 September 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review, we are so happy to assist you with your events 🎈
Great balloons
Ordered some balloons for my sons 9th birthday, really good quality and arrived as expected and on time. Only things i would add is i wanted to have the possibility to change the bundle of balloons i selected but this would have been much more expective so settled for the bundle i choose. Would be nice to be able to for example select a different colour for the number in the bundle
30 September 2023
Unprompted review
Reply from Bubblegum Balloons
Thank you for your review and so pleased you loved your order. Thank you for the feedback too, I will pass this over to the team. We do offer a bespoke order service and if you ever want a different colour number from a package we can arrange this 🙂
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