I had a very smooth experience using BTCBIT. The entire process worked without any flaws, and the trade was executed cleanly and efficiently. Everything was straightforward, transparent, and easy to... See more
Company replied
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See what reviewers are saying
Being fully verified cliet for many many years, having turned around great amount, and now scrutinizing trust to me trading 60 euros by asking selfie with handwritten declaration, seems to me bein... See more
Company replied
If you open transaction on saturday/sunday and your transactions will be paused to manual review - you will get your crypto on monday but with exchange rate on time of opening transation. 1 star fo... See more
Company replied
It took little more time to get through KYC and when after reminder it was done, extra communication with customer service was needed to activate promocode, which supposed to be active after registrat... See more
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Company details
Written by the company
BTCBIT - aims to have the best exchange rates for all major e-currencies and the best 24/7 live support for our customers, this allows people from all around the world to buy and sell digital currencies comfortable and safely. Our company is a team of young and clever people, and we think that being open-minded and negotiable are the most important things in online business. BTCBIT guarantees that the company will do everything in order to satisfy our clients’ needs.
Contact info
Ul. Gesia 8 - 205, 31-535, Krakow, Poland
- +48 588 813 222
- info@btcbit.net
- btcbit.net
You should know
4.0
Great
747 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast from LTC to Skrill
17 July 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
don't give up
I had some problems to prove where my money came from. It took quite some time before I could do it BUT, in the end all went well. One has to be motivated and persever!
15 May 2023
Reply from BTCBIT
Dear Customer,
Thank you for your review! We appreciate your patience and hope that you will continue to use our services!
Sincerely,
BTCBIT.NET Team
I have been waiting for more than 5…
I have been waiting for more than 5 days for the money I want to withdraw. There is no information what is wrong.
15 June 2023
Reply from BTCBIT
Dear Customer!
Thank you for your feedback!
You didn't create an application to sell cryptocurrency from us, you made 1 exchange with us on 16.06.2023 to buy cryptocurrency. This invoice was successfully processed by us and the cryptocurrency was successfully sent to your wallet number, which you specified when creating the application.
Sincerely,
BTCBIT.NET Team
Received 827TRX instead of 830+ the…
Received 827TRX instead of 830+ the confirmed rate when ordered.
Also waiting time was almost 12h.
9 June 2023
Reply from BTCBIT
Dear Customer!
Thank you for your feedback!
Please note that the rate is fixed at the time of receipt of payment.
Also it's mentioned on the website that the cryptocurrency is sent within 30 minutes during working hours of the payment department. On weekdays from 9-20:00 (GMT +3) and on weekends from 11-18:00 (GMT +3). At other times, cryptocurrency may be sent longer than 30 minutes or will be processed the next day during the working hours of the payment department.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
ware good Excahnger
18 May 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Best change trusted thank you
3 May 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I like the service of BTCBIT because…
I like the service of BTCBIT because it's fast.
I recommand BTCBIT for any user.
2 May 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
I like BTCBIT because it's easy to use…
I like BTCBIT because it's easy to use and the service is very fast. I recommand BTCBIT to any user who like to sell and buy cryptocurrencies.
2 May 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Clear and helpful advice thank you.
27 April 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our service.
Sincerely,
BTCBIT.NET Team
Good enough, not cheap
This was the second time using btcbit and yes... It worked. If it were cheaper, I would have given 5 stars.
16 April 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us and we hope that you will continue to use our services.
Sincerely,
BTCBIT.NET Team
From what country you accept…
From what country you accept paysafecard code ?
All Europe ?
19 April 2023
Unprompted review
Reply from BTCBIT
Dear Lex Lutor,
We accept payments from all countries except those which are on our non-service list. Please check it following this link:
https://btcbit.net/terms
Please also check with Paysafe if your country is served by them.
Sincerely,
BTCBIT.NET Team
Really work well but I don't know future
5 April 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us.
We hope that you continue to use our services.
Sincerely,
BTCBIT.NET Team
fast dealing of transactions
3 April 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us.
We hope that you continue to use our services.
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review!
Sincerely,
BTCBIT.NET Team
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us.
We hope that you continue to use our services.
Sincerely,
BTCBIT.NET Team
Trustworthy
30 March 2023
Reply from BTCBIT
Dear Customer,
Thank you for the review! Your opinion is important to us.
We hope that you continue to use our services.
Sincerely,
BTCBIT.NET Team
my experience was very good
my experience was very good! because the transaction is fast and cheap Processing fee. thank you
16 March 2023
Reply from BTCBIT
Dear customer,
Thank you for your review! Your opinion is important to us.
We hope that you continue to use our services.
Sincerely,
BTCBIT.NET Team
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