Brunomarc Reviews 

122
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive quality, stylish appearance, and great overall value of the footwear, noting that the products are exceptionally comfortable for daily wear and special occasions. Additionally, people appreciate the remarkable support team for providing rapid responses and offering helpful guidance whenever issues arise. Some reviewers were not happy with occasional sizing inconsistencies and mentioned that return shipping expenses must be covered out of pocket. A few consumers also experienced minor manufacturing defects or occasionally received incorrect items, though customer service staff typically resolved these situations very quickly.

What people talk about most

Product

Consumers experience mixed feelings regarding the product, often praising the stylish design, comfort, and... See more

Customer service

Customers had positive experiences with customer service, frequently noting that the support team was... See more

Quality

People report positive experiences with quality, highlighting that the footwear is comfortable, beautiful,... See more

Order

Users describe ambiguous interactions with order experiences, as many reviewers report satisfaction with... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the timely, efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched to Bruno Marc from Johnston Murphy shoes. Same quality, comfort and style. Yet I personally love the selection of casual shoes Bruno March has to offer. I purchased the wrong size (too sma... See more

Company replied

Rated 5 out of 5 stars

I placed an order by mistake. Originally, they denied my refund but this was through AI NOT a person. Estella from customer service the next morning took care of everything. Estella turned a negativ... See more

Company replied

Rated 5 out of 5 stars

Received a pair of boots from Bruno Marc that didn't end up fitting just right and they were very helpful in guiding me through the return process, even offering me a coupon on my next order. The boot... See more

Company replied

Rated 5 out of 5 stars

First time ordering from BrunoMarc, several pairs of dress shoes. Timely delivery, exactly as promised. Returned a pair b/c not the right style w my suit - they were very helpful and supportive, rapi... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

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No recent history of asking for reviews

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4.5

All reviews

(122)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome shoes

Awesome shoes! Very comfortable and stylish. Receive positive comments when ever I wear them

29 June 2023
Unprompted review
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Reply from Brunomarc

Hi Mel Stinson,
We’re genuinely honored by your kind words. It’s customers like you who make our job wonderful. Looking forward to your next visit.

Rated 5 out of 5 stars

Great shoes at a great price

I have been wearing Bruno Marc shoes for several months now and they have become my everyday go to shoe. They are comfortable and lightweight. I’ve found my feet don’t hurt as much at the end of the day. They look good and are wearing well. The price is great in my opinion.

23 June 2023
Unprompted review
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Reply from Brunomarc

Hi Derrel,
we’re so glad to hear that you enjoyed the Bruno Marc shoes. We remember how you mentioned the importance of quality, and we're thrilled that it met your expectations! Looking forward to your next visit.

Rated 5 out of 5 stars

Stylish & Comfortable

Stylish, most comfortable shoe I've ever owned. I'm on my feet all day with my job and they are like walking on a cloud. Can be worn with causal or business dress. 10/10 reccomend!

26 June 2023
Unprompted review
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Reply from Brunomarc

Hi Jim,
Your comments have been shared with our entire team at Bruno Marc. When we hear from happy customers like you, we spread the positivity around! Thank you for your generous time.

Rated 5 out of 5 stars

I now own 5 pairs

I now own 5 pairs. They are stylish & comfortable. I’ve received many compliments on the Oxford sneakers. And send a link to the website to those who asked about them.

26 June 2023
Unprompted review
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Reply from Brunomarc

We really appreciate you taking the time to leave us a review, Mario. These are the stories that keep us so motivated to continue creating loves styles and designs that accommodate every one of our members and their needs. We’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Rated 5 out of 5 stars

Bruno Marc shoes have become my go to for daily wear.

I have been wearing Bruno Marc shoes now for about 6 months. They have become my go to shoe for work where I am on my feet for about 7 hours a shift. First and most important, they are comfortable from day one and no matter what stye from dress to sneaker, and even boots I wear while riding my motorcycle they don't disappoint. Second to the comfort is the style of the shoes that always gets recognized when I am out. Lets be honest, no matter how comfortable a shoe is, it would not be worn if it didn't look good. The sizing is accurate to what you would wear in a athletic shoe and customer service is great.

19 June 2023
Unprompted review
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Reply from Brunomarc

Hi Trent we’re so glad to hear that you enjoyed the Bruno Marc shoes. We remember how you mentioned the importance of comfort and great service and we're thrilled that it met your expectations! Looking forward to your next visit.

Rated 5 out of 5 stars

Show fit well

Show fit well, it is confortable for walking long distances which is usually hard to find.

Also, nice and trendy.

Would gladly review more shoes from Bruno Marc

19 June 2023
Unprompted review
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Reply from Brunomarc

Hi Armando L.,
Your comments have been shared with our entire team at Bruno Marc. When we hear from happy customers like you, we spread the positivity around! Thank you for your generous time.

Rated 5 out of 5 stars

I just received my shoes to sample

I just received my shoes to sample. They are great! They are well made and very comfortable. I really like the cushioned insoles. I wish they were in all of your shoes.

21 June 2023
Unprompted review
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Reply from Brunomarc

We really appreciate you taking the time to leave us a review, Mark. These are the stories that keep us so motivated to continue creating love styles and designs that accommodate every one of our members and their needs. We’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Rated 5 out of 5 stars

Get yourself a few pairs.. love at first wear

What a great company. Nothing but praise for their customer service, quality of product and shipping experience!! The shoes are outstanding in comfort, style, quality and color availability. I have 4 pair and looking forward to their next offerings ❤️❤️❤️

22 June 2023
Unprompted review
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Reply from Brunomarc

Hello John,

We’re sincerely happy to hear that you had a positive shopping experience and purchase! Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Was a fan of Bruno Marc previously and…

Was a fan of Bruno Marc previously and got a free pair of shoes for completing a survey. The White, NY-03's are awesome! Stylish for casual and business casual! Comfortable too!

21 June 2023
Unprompted review
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Reply from Brunomarc

Hello, thanks so much for your feedback, Casey! It makes our day hearing about how much our customers love NY-03 and the great service they’ve received from our team. We have passed on your review to our team.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

I like shoes

I have a particular fondness for shoes and Bruno Marc has not disappointed. The selection is great and the value is unequalled. I have enjoyed every one of the multiple pairs I have purchased and I have not been disappointed in any despite purchasing them online. The service is excellent as well. I would highly recommend

7 June 2023
Unprompted review
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Reply from Brunomarc

Hello John,

We're so happy to hear you had a great experience with Bruno Marc. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thank to amazing customers like you.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Since the first pair I received

Since the first pair I received, I have come to enjoy wearing these outstanding shoes. I get to order shoes that I don,t have to return due to wrong size or bad quality.

21 June 2023
Unprompted review
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Reply from Brunomarc

Hello Henry,

We're so happy to hear you had a great experience with Bruno Marc. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

My 5 th Pair Super comfy Shoes

This is my 5th pair of Brunomarc shoes and the mesh sneakers are awesome. Light weight and comfortable.

20 June 2023
Unprompted review
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Reply from Brunomarc

Hello Pradeesh,

Thanks for the awesome review about our shoes. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

I have purchased 4 pairs and "tested"…

I have purchased 4 pairs and "tested" one more pair. These shoes are all very stylish and comfortable. Every time I wear them, observers compliment and ask what they are. I have passed along ordering information to all of them. Shipping/delivery was fast and accurate.

20 June 2023
Unprompted review
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Reply from Brunomarc

Hello James,

We’re sincerely happy to hear that you had a positive shopping experience and purchase! Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Easy to use and order website

Easy to use and order website, great styles, fits to size, lightweight design and easy to care for. I purchased several styles so have not put a lot of walking time in any one pair to speak of durability yet but they seem to be well constructed.

20 June 2023
Unprompted review
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Reply from Brunomarc

Hello Dave,

Thank you so much for your kind words! We're so happy to hear you had a great experience with Bruno Marc. We work hard to bring you the best experience possible and it makes our day to know we’re close!

Best regards,
Bruno Marc Customer Care Team

Rated 4 out of 5 stars

The Men's Modern Casual Fashion…

The Men's Modern Casual Fashion Sneakers are stylish and very comfortable. I wear them to work and just hanging out, and would definitely purchase another pair.

20 June 2023
Unprompted review
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Reply from Brunomarc

Hello David,

Thanks for the awesome review about our Fashion Sneakers. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Very comfortable

Very comfortable, wil buy again.

19 June 2023
Unprompted review
Brunomarc logo

Reply from Brunomarc

Hello there,

We’re sincerely happy to hear that you had a positive shopping experience and purchase! Reviews like these drive us to keep raising the bar.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Theses boots are AMAZING‼️ To have a…

Theses boots are AMAZING‼️ To have a size 15 with the quality & price point is a steal. The cushion inside is elite

19 June 2023
Unprompted review
Brunomarc logo

Reply from Brunomarc

Hello there,

We're so happy to hear you had a great experience with Bruno Marc. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Fourth Pair - Love these Shoes!

These Breathable Mesh Casual Sneakers are now my fourth pair of BrunoMarc shoes (also have Breathable Mesh Oxford Sneakers in three different colors). I love them! They are extremely comfortable, very lightweight, definitely breathable, so far quite durable, and super affordable. I have had multiple people comment on them each time I wear them, saying how cool they look, and asking what brand they are and where I got them (which I happily tell them). Highly recommend these terrific shoes!

18 June 2023
Unprompted review
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Reply from Brunomarc

Hello Roger,

Thank you so much for your kind words! We’re super happy to hear that you loved our sneakers. We work hard to bring you the best experience possible and it makes our day to know we’re close!

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

Comfortable (very) and colorful --…

Comfortable (very) and colorful -- that's how I'd describe Bruno Marc shoes. I have several pair of their sneakers and I wear them constantly. "Sneakers" makes them sound like they are for play, but I wear them for business casual all the time, especially the black ones. I'd love to see the dark brown sneakers in a "brown on brown" variation.

18 June 2023
Unprompted review
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Reply from Brunomarc

Hello Jon,

Thank you so much for your kind words! We’re super happy to hear that you loved our sneakers. We’ve passed your kind words and suggestions on to our product team. If there is anything else we can do, please let us know.

Best regards,
Bruno Marc Customer Care Team

Rated 5 out of 5 stars

I was marketed these shoes through IG

I was marketed these shoes through IG. I bought one pair of loafers to “check them out”. I was so satisfied, I bought them in every color. Looking forward to adding their other styles to my collection.

17 August 2022
Unprompted review
Brunomarc logo

Reply from Brunomarc

Hello Paul,

We’re sincerely happy to hear that you had a positive shopping experience and purchase! Our mission is to deliver the best products possible coupled with quick, supportive service. Reviews like these drive us to keep raising the bar.

Best regards,
Bruno Marc Customer Care Team

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