Brown Living™ Reviews 

108
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the products to be of great quality, deeply appreciating the sustainable options and wonderful designs available across the catalog. Many people truly love the soft fabrics and find the items very comfortable for regular daily use. However, some customers also noted serious issues regarding missing items and heavily delayed shipping times during fulfillment. Others experienced frustrating communication problems when trying to reach out to the team for customer support assistance. Additionally, a few buyers received wrong products and struggled to get proper help or full refunds.

What people talk about most

Product

Consumers have mixed feelings about the products, reporting both satisfaction and frustration. While many... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent fabric and long lasting designs.... See more

Order

People report profound dissatisfaction and disappointment with order experiences. Reviewers consistently... See more

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a wide range of satisfaction levels.... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing widespread disappointment and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The cloth quality of the pants. I was expecting soft cotton while this is more like tusser cotton. Very thick and not ideal for summer.

Rated 3 out of 5 stars

I think the pants are a bit short in length...I am 6 feet tall and the pants seems to be 1 inch short in length

Company replied

Rated 3 out of 5 stars

Updating this to 3 stars. The products themselves are excellent, well sourced. But long shipping time and poor support. Order well in advance and wait. It will happen eventually. (I updat... See more

Company replied

Rated 4 out of 5 stars

The company's mission is resonating. Good quality products and good service!

Company replied


Company details

  1. Online Marketplace

Written by the company

Brown Living is India’s first planet-positive online platform for eco-conscious consumers to discover and shop from verified sustainable brands and make an impact. We deliver Brown Lens© Certified products to our customers without any waste or plastic. We plant trees from our profits to ensure your orders are 100% carbon neutral. We offer a wide range of everyday-use products, specially curated for a sustainable, vegan, plastic-free, toxin-free and zero-waste lifestyle. Each product is locally made in India and handpicked after evaluating its environmental & social impact.


Contact info

3.2

Average

TrustScore 3 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(108)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love your products.

Love your products.

24 April 2026
Brown Living™ logo

Reply from Brown Living™

Thank you so much for your lovely review! We’re delighted that you loved the product.

Rated 1 out of 5 stars

The order was not fully delievered

The order was not fully delievered. And are not responding to return request

25 March 2026
Brown Living™ logo

Reply from Brown Living™

Hello Anubha, we are sorry to hear about your experience. Kindly share your order details us at hello@brownliving.in or contact us on 9324693122 so we can assist you further.

Rated 1 out of 5 stars

I have ordered linen shirt with cost RS…

I have ordered linen shirt with cost RS 3860/-.But the shirt I have received doesn't worth more than Rs 500/-.worst quality and worst experience with your product.

25 March 2026
Brown Living™ logo

Reply from Brown Living™

Hello Srinivasa, we are sorry to hear about your experience. Kindly share your order details us at hello@brownliving.in or contact us on 9324693122 so we can assist you further.

Rated 2 out of 5 stars

The material was so thick

The material was so thick. Definitely wouldnt recommend for the summers.

25 March 2026
Brown Living™ logo

Reply from Brown Living™

The product details are mentioned on the website.

Rated 1 out of 5 stars

I have not receive my order and status…

I have not receive my order and status is shown cancel there is no one is responding to calls and mails

26 March 2026
Brown Living™ logo

Reply from Brown Living™

Hello Sahithi Rukmini, we are sorry to hear about your experience. As checked our orders are delivered only 1 shipment is pending it will be delivered within 24 to 48hours. For more details you can send us email on hello@brownliving.in or contact us on 9324693122 so we can assist you further.

Rated 5 out of 5 stars

Excellent product and service as I have…

Excellent product and service as I have ordered for 1st time but I am very happy

25 March 2026
Brown Living™ logo

Reply from Brown Living™

We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon.”

Rated 5 out of 5 stars

Amazing quality!!!

Products ordered were of good quality and as per shown in the pictures!!

23 February 2026
Brown Living™ logo

Reply from Brown Living™

We’re thrilled to hear you had a great experience. We truly appreciate your support and look forward to serving you again soon.”

Rated 4 out of 5 stars

The company's mission is resonating

The company's mission is resonating. Good quality products and good service!

27 January 2026
Brown Living™ logo

Reply from Brown Living™

Thank you so much for your lovely review! We’re delighted that you loved the product.

Rated 5 out of 5 stars

Good natural fabric options

Good natural fabric options

27 January 2026
Brown Living™ logo

Reply from Brown Living™

Thank you so much for your lovely review! We’re delighted that you loved the product.

Rated 5 out of 5 stars

Nice

Nice , fast delivery

31 January 2026
Unprompted review
Brown Living™ logo

Reply from Brown Living™

Thank you so much for your lovely review!

Rated 1 out of 5 stars

I did not recieve the order???

I did not recieve the order???? No response from customer support

26 December 2025
Brown Living™ logo

Reply from Brown Living™

Hello Dhruv Krishnan, we are sorry to hear about your experience. As checked the order is delivered.

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