Broadplace Reviews 49

Another brilliant year with these guys. Paul has been a great driving force building on confidence, with exceptional e-commerce knowledge and leading strategies to get high ROAS. Regular meetings and updates to ensure that we are driving the right products and creating short term and long term campaigns. Looking forward to the new ideas & tactics to be implemented. Thanks

Tom and Christian have been nothing short of brilliant! Knowledgeable, proactive, flexible and nothing is ever too much. The support they have provided Eavoak with both SEO and PPC services over the past 9 months has had a huge impact on our site re-platform and rebrand project. They continue to go above and beyond to make sure we meet our goals and drive results, always providing regular clarity and feedback at every stage. They have become an extension of our small marketing team and I would highly recommend them. Thank you Broadplace!

I have been working with Broadplace for the past six months. Our account manager is friendly and knowledgeable. He has provided me with detailed analytics and insights, which helped me optimize our ad spend resulting in a boost in leads and conversions. More than happy to recommend Broadplace to any business looking to enhance their digital marketing.

Simply excellent SEO and PPC partners that really do go the extra mile. The results just keep on getting better and better each month. The team are also great to work with and their coms are always on point. Not a bad word to say about Broadplace!

Very smooth communication and work from start to finish.
We use broadplace at the moment for our dental ads and even though they aren’t a company that is situated in our area they are managing to create great leads for us.
They’re really helpful with their advice and very efficient with their work. Love working alongside them especially Thomas who we liase with regularly.

Having collaborated with Thomas and the Broadplace team during my tenure as Head of Marketing at Scottish Dental Care, I wholeheartedly recommend their services. Thomas and his team were instrumental in executing cost-effective paid social campaigns. Thomas, in particular, stands out for his dedication to understanding campaign objectives and delivering tailored solutions. Thank you, Broadplace, and a special thanks to Thomas.

When we first met Broadplace, we told them we would need to achieve a very high ROAS target - since then, they have worked hard for many years to make sure we consistently reach and exceed our target.
Everyone at Broadplace is helpful and friendly, as well as being very good at what they do.
It was a very good & important day in our company history that we made contact with Broadplace.

Having selected Broadplace as my development partner I have been very impressed with their end-to-end team, range of services and quality of deliverables. My brief required project management, design, development; including configuration and setup and testing. My project also involved working with a 3PL partner, accounting software and plugging in numerous Apps and elements of bespoke code to get the operation working as my business needed. In the course of delivering a complex set of outcomes, which were not all available off the shelf, Broadplace demonstrated a remarkable level of expertise and commitment and took our partnership to another level having become, at times, an extension of my own team and have taken full responsibility for the brief but also supported our business processes and ideation when inevitable obstacles presented.

The team worked hard to ensure that the front end looked visually appealing across mobile and desktop with intuitive taxonomy and ability for dynamic promotions. They also ensure the platform delivered functionally for my internal teams and ultimately end users who range from dynamic smartphone users to very cautious and timid internet users. They were proactive in making recommendations and developing innovative solutions, such as enabling B2B invoice payments in the checkout, which has optimised the customer journey and this has been reflected in the overall site KPI performance but ultimately conversion. The friendly and professional team were approachable and communicated well keeping me updated on progress and addressing any questions or concerns I had along the way.

Once live, their marketing support kicked off. This is their core business and they provided setup and config of email services via Mail Chimp (including integration to Shopify), supported accessing new database prospects, Business WhatsApp, Flyer and Brochure design plus social media, namely Facebook. I will also be utilising their skillset on SEO and Paid/Performance marketing in the coming months.

I would recommend Broadplace to anyone who needs high quality ecommerce services on Shopify and then all modern mediums of digital marketing. In a populated market, they have clearly stood out based on their approach and writing a highly complimentary endorsement is the very least I can do to recognise and recommend their services. I look forward to working with them again on future projects.

Could not recommend Broadplace Marketing enough!!!
A professional, knowledgeable and contactable team with dedicated account managers. Marketing that actually works 🥳
⭐️⭐️⭐️⭐️⭐️ we are very happy customers

I've worked with several members of the Team at Broadplace, including Jack - who is always friendly, engaging and willing to help us with any request with honesty and openness. It is a pleasure to work alongside them for PPC and digital-based marketing activity and integration.

We use Broadplace for SEO and PPC for a new brand, and have done for over a year now. In that time they have not only taken us through the practical steps to build that brand online, but to guide strategy and provide input and education that has made the brand, and what it means, stronger. They put a lot of time into challenging our assumptions, understanding our objectives and guiding us. They take ownership of the project and keep momentum going, even when we are very busy (which seems to be all of the time!). Chris, Dylan and Isla have become an extension of our team and I am continually surprised by their knowledge and proactivity.

Amazing customer service from Anjay & Martin. Both are extremely professional and friendly. Because of them my experience with Broadplace has been extremely great. They are always willing to help and their response rate is great. I really enjoy working with them and I respect them a lot due to their hard work and high level of professionalism. Thank you very much, God bless you both always :)

An amazing team and a pleasure working with!

Since I have joined Closs & Hamblin, a year ago, I always felt that Broadplace was there working with us, not working for us. There is a major difference when you feel that an external agency works as an extension of your internal teams, towards the same goals and when agencies work separately towards their own goals.
I see Broadplace has been always working towards that same common objective with us and that is really valuable nowadays.
Paul and Melanie, are two great individuals who have always been there at a distance of an email or a phone call, ready to support us with our questions every time with a smile on their faces.

I do recommed Broadplace if you are looking to get some external help with your online campaigns.

Excellent and knowledgeable agency, Lewis and Sergio have been very crucial for growth month on month for multiple companies of ours. They have exceeded our expectations and helped us to reach our goals and maintain a very profitable ROAS.

We've worked with Broadplace for around 4 or 5 years now, and would highly recommend them.

Over this time, they have developed a good understanding of our business, we enjoy working with our account managers Paul and Chris, and we've learnt to work well with them!

They helped us a great deal to make the most of the pandemic years (which being an online company were good for us) and also assist us with creative ideas when we want to develop new avenues! Thank you!

I am writing this review to let other people know about our experience with Broadplace agency. As an eCommerce business owner, I am very disappointed.

I have contacted Broadplace in February 2021 to help us manage our Google Ads campaigns, as the person who was handling them was no longer able to work on them. We had over 3K online products and around £15K monthly budget.
They (Sergio) promised us amazing results and convinced me to give them the SEO as well because they work hand in hand with the Ads.
- Biggest mistakes of my life (so far, I guess).
They started working in March (we paid them in advance of course) and in March, they completely made us dependant on their system, we had some results in the first 2-3 weeks, but this is happening to all newly created campaigns. We were not able to have any control over the products and we couldn't push a product over the others. After I have insisted many times, I had been given access to their product editing system with no training and limited access. During our meetings I was told that this is the right way, just wait and have patience and also: "increase the budget" - because they had a bigger fee.
In April we also started "working" on SEO - with disastrous results. We have fired the freelancer we had before, who was doing an amazing job because we thought they will give us even better results. For the first 2 months, we had an increase in organic searches (everyone knows that results are coming slowly and these were the results of our previous freelancer's work) but in June and July, we were obviously going down. We got nearly to the point of bankruptcy.
The monthly costs for Google Ads (+ their fees) were the highest we had, yet the sales plummeted to the lowest we had.
We stopped in July and took over. It took nearly 3 months to get back to previous levels of sales and ROAS.
So, definitely do not recommend it.

For anyone wondering if this is genuine, I can post screenshots with proof. I just want to let know other online shop owners of my experience.

Broadplace was a great company to work with. Anjay was very communicative and helpful, giving updates whenever we needed, as well as providing us with the information needed to ensure that our ads were working to the best of their ability. Erin was an absolute star, her patience with working with someone who is very technologically inept is to be commended.

Anjay and his team were there for me at all times. Thank you again for bringing the clinic to the next level. Thank you for all your hard work.

I would recommend Anjay and team. Friendly, simple google ads set-up. We had used two other agencies in the past with pretty rubbish results. We are now seeing almost a 10x ROI after just a few weeks which is seriously impressive. Very responsive to all my emails and even get a phone call every two weeks with updates. Professional firm. The crowned prince of Google and Bing marketing.

I have worked with Anjay & Broadplace for the last 5 years they have been absolutely amazing.

Anjay is a true professional & genuinely care’s about the clients’

Any paid search enquiry we receive goes to Anjay & his response to our clients is second to none.

The feedback we receive from Healthcare professionals is always positive in terms of performance, communications, reporting & transparency that Broadplace provide.

Would highly recommend!

- Shaz Memon