Broad & Swan Watches Reviews 15

Ordered for my boyfriend’s 25th birthday, we currently both live in Australia, Simon was very helpful with answering all my questions and the shipping was quicker than expected. He absolutely loves the watch, especially having Irish family, made it feel very special to connect us to back home. Many thanks again Simon, all the best for the future

Came across these watches and wanted to order one, but I am in the US and shipping was pretty steep. I emailed Simon and asked if they had any retailers over here potentially so that I could save a little on the watch that I wanted. Figured it was a long shot, but hey I had nothing to lose. I got a very quick reply, might have even been the same day or the next day even, and had stated that they do not have any retailers over here but will work with me in that regard. I was so thankful that he not only got back to me so quickly, but presented me with an offer I could not pass up. I immediately bought the watch and 48 hours later it was on my doorstep over here in the US. Could not have asked for better customer service! I love the watch, I wear it daily and have gotten numerous compliments from coworkers and friends. The packaging it comes with is a great touch as well, I kept it in my nightstand drawer as keepsake. I would, and probably will, gladly purchase another from Broad & Swan.

Quality product backed up with brilliant service and support. Simon goes above and beyond to help and assist.

Excellent customer service and elegant packaging, thank you.

Fast delivery and attention to detail is second to none. A massive call out to Simon for his excellent customer service. My husband loved to watch, the look & feel of it. The extra straps are such a bonus for changing the style and your mood when wearing it. Would 100% recommend this product. Thank you Broad & Swan Watches.

Picked up the Captain’s watch, beautiful design, fells solid, great addition to the collection.

Lovely range of watches, I am delighted with the watch I picked out. I have recommended using Broad & Swan to family and Friends. It’s 5 stars for me!

I just received my Captains dive watch. I am really pleased with my purchase. I am a watch collector and must say the quality of this watch is amazing. I have watches worth far more than this one and this compares very favourably with those. I can see this being one of my favourites. As far as dive watches go , this is probably the most elegant one I have ever seen. It can be worn at any occasion.
During the process I really appreciated the personal touch Simon provides, which assured me I had made the right choice. The watch arrived very promptly, and very well packaged in a beautiful blue box. I already have my eye on another watch from the collection.

Excellent service. From start to finish, Simon helped me with my watch choice, kept me updated with delivery and followed up after to make sure I was happy with my watch. I went for the Libertie Blue and I love it.

It came in a lovely case and a hand written note. Can't wait to wear it this weekend.

Thank you, Simon. I'll be back soon.

I bought the Jack Red Gold and Blue edition after seeing Simon’s posts on LinkedIn.

After browsing the website, it was a clear choice for me as I was looking for something simple, minimalist yet elegant to wear to business meetings and social events.

After placing my order, I had an e-mail from Simon to thank me for the purchase and he notified that I didn’t use the 10% discount that was on offer, and did I want it.

Within a few days, the watch was dispatched and I was able to track my delivery through the links on the e-mail.

Once it arrived, I was most impressed with the quality of the packaging and the personalised note that came with it, very nice touch!!!!!

I've had the watch for a few weeks now and it fits like a an absolute dream and looks exactly how it appears online, very impressive and have had many comments on the classiness of the product.

Simon followed up to see how I was getting on with my watch and it certainly won’t be the last watch I either buy or ask as a gift from Broad & Swan and have my eyes on a new on for my Birthday in Feb!

Liam Nicholas

Extremely happy with my Captain Blue Divers watch. Simon was a pleasure to deal with and could not have been any more helpful. Very well presented and received within a few days of ordering. Would highly recommend....

Received a beautiful watch from broad and swan. The watch was wonderfully presented and Swiss made, very reasonable priced and delivered within a couple of days,

Highly recommend the watches from broad and swan and excellent follow up service.

I received my watch yesterday. It was packaged and well presented and personalised. I would definitely recommend. Will be buying again as service and product were excellent.

I wasn’t sure at first as I didn’t recognise the brand. However, after contacting them, Simon was a great help and reassured me. I purchased one from the Jack Red Collection - black & black. Delighted with my new watch, exactly as shown and very classy. Highly recommend!