Just as described on time sending packed well
Company replied
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Review summary
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Just as expected
Company replied
Great product, slightly less good communication. I bought a curved shower curtain rail (what a fantastic idea by the way) from another retailer but it was too short for our needs. Brits Home Garden... See more
The product is ok , though the wood doesn't appear to be weather proofed. There is advice to keep to keep it out of the sun and rain ! So should I just leave the deck chairs in the shed.
Company details
Written by the company
Welcome to Brits Home Garden, We have variety of Home and Gardening Products Tailored to your needs!
Contact info
Zone 2, Industrial Complex, KA11 5AL, Irvine, United Kingdom
- 0141 729 8300
- cs@britshomegarden.com
- britshomegarden.com
4.0
Great
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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Sold me faulty item and refused return/refund
This place sold me a blow up bed on eBay?!?! First night with a light female sleeping on it she ended up basically laying on the floor! It wasn’t cheap either over £30. Requested refund/return and he declined it! Shocking customer service and selling a faulty item on eBay instead of from the shop etc. I report and review this everywhere I possibly can.
1 December 2025
Unprompted review
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re glad the product arrived on time and that you’re happy with it.
Regards,
Brits Home Garden
Brilliant service
2 November 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your wonderful feedback. We’re glad to know you were happy with our service.
Regards,
Denny Shop
Order delivered to wrong address when…
Order delivered to wrong address when contacted they said it was delivered, nearly a week later and still waiting on money back, maybe they should listen to the customer instead of replying accusing the customer of telling lies
4 November 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your kind feedback. We’re glad to know your order arrived on time and was well packed.
Regards,
Brits Home Garden.
A prompt delivery and does the job well.
5 September 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We are pleased to hear that your order was delivered promptly and that the item is working well for you.
Regards,
Brits Home garden
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback! We're delighted to hear that your order arrived quickly and hope you’re pleased with your purchase.
Regards,
Brits Home Garden
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We are happy to know that you are satisfied with the fast delivery and price of your item.
Regards,
Denny Shop
Great price
Great price, fast delivery. Really happy with the product. Will use again.
20 August 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re delighted to hear that you are happy with the product, price, and delivery, and we look forward to serving you again.
Regards,
Denny Shop
Luxury feel toilet mat
My Dad needed a new toilet mat. It's super thick and soft and non slip, essential when your 87 years old. Very quick delivery. Item very good quality, better than I expected.
22 August 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re glad to hear that the toilet mat is safe, comfortable, and of excellent quality, and that delivery was quick.
Regards,
Denny Shop
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re pleased to hear that you are happy with the price and fast delivery.
Regards,
Denny Shop
Three weeks in and still not received…
Three weeks in and still not received order (3-5 days you said!!)!
9 August 2025
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. If you have any issues with your order, please contact our customer service team, and we will be happy to assist you.
Regards,
Denny Shop
Worth a look for bargains + Free Del.
Was looking for a cheap and cheerful garden hose pipe with a wind up reel. Found one here at Brits Home Garden. Products/ Stock seem a little random but bargains to be had and free delivery makes it. Set arrived in good time and was exactly as expected. Worth a look every now and agian
4 August 2025
Reply from Brits Home Garden
Dear Valued Customer,
Thank you for your feedback. We’re glad to hear your garden hose set arrived on time and met your expectations. We appreciate your kind words and look forward to welcoming you back soon.
Regards,
Brist Home Garden
Excellent pressure cooker
Excellent pressure cooker. Easy to use and well recommended at the price.
2 August 2025
Reply from Brits Home Garden
Dear Valued Customer,
Thank you for your feedback. We’re delighted to hear that you find the pressure cooker easy to use and well worth the price.
Regards,
Brist Home Garden
Reply from Brits Home Garden
Dear Valued Customer,
Thank you for your feedback. We’re glad you are happy with the product, price, and delivery.
Regards,
Brist Home Garden
Reply from Brits Home Garden
Dear Customer,
Thank you for your feedback. We’re pleased to hear the product met your expectations.
Regards,
Brist Home Garden
Refund
I purchased a swimming pool pup but unfortunately it was not compatible for my pool sent it back on the 19/7/05 over a week ago and still have had no response from britshomegarden
about my refund would not purchase again from this company.
16 July 2025
Great product
Great product, slightly less good communication.
I bought a curved shower curtain rail (what a fantastic idea by the way) from another retailer but it was too short for our needs. Brits Home Garden had a longer version for the same price, and when it arrived it was much better quality and fitted easily. now, although we're standing in a bath, it feels like we're in a shower room!
The only issue with comms was that the emails I received didn't mention Brits Home Garden in the subject line. I get a lot of emails and various messages about parcels, but if I don't know what a message is from it's subject line it can easily get deleted as possible spam. If it said something like, "Your Brits Home Garden parcel is on the way", I would had know that the wheels were in motion and wouldn't have had to write to the company to ask where my product was. Great product though :)
30 June 2025
Just beufull flowers so happy with them…
Just beufull flowers so happy with them thanks you my beautiful garden
3 July 2025
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