The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My brother loved his beer hamper gift

My brother loved his beer hamper gift, the delivery options and tracking was easy from Oz

26 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Margaret,

Thank you so much for your lovely review! We're delighted to hear your brother enjoyed his beer hamper and that you found the delivery and tracking easy to use from Australia.

We really appreciate you choosing us to send your gift from overseas!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great!

Great product, easy to use website, really quick delivery!

8 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Kyle,

Thank you for your kind review! We're so pleased to hear you found our website easy to use and that your hamper arrived quickly. We really appreciate your feedback.

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Beyond expectations

Ordered from South Africa for relatives in the UK: arrived on the scheduled date (a birthday), and generated a storm of photos and thanks on WhatsApp. A great success!

15 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Cris,

Thank you so much for your lovely review! We're delighted to hear your gift arrived on time and was so well received.

We really appreciate you choosing us all the way from South Africa!

Kind regards

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent choice & service

Excellent choice & service. Cannot fault this company, they do exactly as they say they will with no hidden costs. Highly recommended.

19 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lisa,

Thank you so much for your lovely feedback! We're delighted to hear you were happy with both the service and your experience with us. It’s great to know everything went smoothly and as expected.

We appreciate your recommendation and hope to help you again soon!

Kind regards.

Lorraine
The British Hamper Team

Rated 5 out of 5 stars

I love this company

I love this company. Whenever I have sent a Hamper the recipient is so overjoyed with the contents. The packaging is brilliant too.

22 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Elizabeth,

Thank you so much for your kind words! We’re thrilled to hear how much your recipients have enjoyed their hampers and that the packaging has impressed too.

We really appreciate your support.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I love The British Hamper Company

I love The British Hamper Company. I am able to send fantastic gifts to my friends in Switzerland and know that they will be delivered on time and that all the customs hassle is dealt with.
Personally I don't send chocolate to Switzerland, I would like to be able to send a bottle of English wine.

17 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely review! We’re delighted to hear how easy you’ve found sending gifts to Switzerland and that everything has arrived smoothly for your friends. It’s wonderful to know you can rely on us to handle the delivery and customs side, so you can just enjoy gifting.

Kind regards.

Lorraine
The British Hamper Company

We really appreciate your support and look forward to helping with many more gifts in the future.

Rated 4 out of 5 stars

Love the British hamper company...

Terrific company..prompt shipment and someone is there to correct any mishaps. I've used them many times and they never let me down.

11 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely review!

We’re thrilled to hear you’ve trusted us many times and that we’ve never let you down. It’s great to know our team has been there to help whenever needed. We truly appreciate your support and can’t wait to help with your next gift!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Totally Recommend

I ordered a gift for someone in Switzerland. I live in the US. The gift was delivered on time, it was easy to order, and the recipient loved it! I would highly recommend, especially if going overseas.

5 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your lovely feedback. We’re so pleased to hear the ordering process was straightforward and that your gift to Switzerland arrived on time and was well received.

It’s great to know we could help make sending a gift overseas easy, and we truly appreciate your recommendation.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

5 star service and hampers

We've used The British Hamper Company a few times now to send thank you for booking gift hampers to our clients and each time they've been well received.

The quality of product is 5 star and the variety of hampers is excellent. Also the hamper always arrives on time with regular updates as to the whereabouts of your delivery. We'll be using a lot more for future gifts and would not hesitate to recommend to others

2 September 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Lee,

Thank you so much for your kind words and continued support.

We’re thrilled to hear your clients have enjoyed the hampers and that you’ve been happy with both the quality and the service. It’s wonderful to know the updates and timely deliveries have been reassuring too.

We really appreciate your recommendation and look forward to helping with many more gifts in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 4 out of 5 stars

Great for international gifts

The inclusion of shipping costs from the start is very helpful, especially for international delivery. The products are well chosen and (the recipients tell me) good quality. The only thing was that the forecast delivery day was wrong and the gift arrived several days early. This time, that was not too problematic, but could have been.

30 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you for your thoughtful feedback. We’re delighted to hear the products and presentation were appreciated, and that you found the inclusion of shipping costs helpful. We’re sorry that the gift arrived earlier than expected, international deliveries are scheduled to arrive by the forecast date, but on occasion, they can arrive sooner.

We really appreciate your comments.

Kind regards.

Lorraine
The British Hamper Company

Rated 4 out of 5 stars

Delivered fast. Good overall. Halal option.

Delivered fast.

The cheese sticks and chutney were good. The nuts were good too. Enjoyed the dark chocolate. Unfortunately the sea salt crisps felt stale so that did downgrade the rating. Overall it was good. I would suggest introducing bread sticks. These are items I dont know i will be able to find elsewhere but the price is high (perhaps due to quality + delivery). I highly appreciate that there is a halal option as a Muslim i know not all hampers are halal

20 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Sumeya,

Thank you for your detailed feedback. We're so glad you enjoyed the cheese sticks, chutney, nuts, and chocolate, and we will pass your suggestion about bread sticks to our procurement team.

We're very sorry to hear the crisps were not up to standard and will look into this with our supplier to ensure it doesn’t happen again. We understand your point on pricing and are grateful you value the quality and delivery. It’s wonderful to hear that our halal option made a difference for you, we’ll continue working to improve our hampers while keeping them inclusive.

If every you wish to discuss a matter with us, please do not hesitate to email us.

KInd regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Another excellent experience.

My wife and I have used this company to send gifts to our son in the USA on two occasions and this year we sent a birthday hamper. As always, the hamper was well packed and arrived on time and the quality of the contents is high.
We were delighted again with the service provided.

17 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Alan,

Thank you for choosing us again! We're so pleased the birthday hamper arrived on time and that you were happy with the quality. It’s always a joy to help make your son’s celebrations special.

We look forward to helping in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent delivery and excellent…

Excellent delivery and excellent product would recommend without reservation

11 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Derek,

Thank you so much for your kind words! We're delighted to hear that you were happy with both the delivery and the product.

Your recommendation means a lot to us, and we look forward to helping you again in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Hamper bought as a gift

Hamper bought as a gift. Arrived on time and we were kept updated as to where the driver was. The contents were well received. They said they were very good quality. I would use this company again

8 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Carol,

Thank you for your lovely feedback! We’re so pleased your gift arrived on time, the updates were helpful, and the contents were so well received. It’s great to hear the quality impressed.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Fantastic range of gluten free items

Fantastic range of gluten free items. My parents were over the moon with there hamper. Will be my new go to for food gifts.

7 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Emma,

Thank you so much for your lovely review! We’re delighted your parents were over the moon with their hamper.

It means a lot to know we’ll be your go-to for food gifts.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Fantastic quality and service

Fantastic, quick delivery, great quality products. I've both been gifted a hamper and gifted one to someone else, and the experience was great. Really impressed with how they deliver easily both in the UK and the US.

6 August 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Claire,

Thank you for your fantastic feedback!

We’re so pleased you’ve enjoyed both receiving and sending our hampers, and that the delivery and quality have impressed you. It’s lovely to hear our service works well for you in both the UK and the US — we really appreciate your support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Outstanding

The amount of choice was brilliant but not too much, the ordering process was easy and very well laid out making the whole process enjoyable. The actual product, which was a gift, arrived efficiently, when it was meant to and the reciprocate was overjoyed and loved the gift. Thank you British Hamper Company, truely the best of british.

22 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mark,

Thank you so much for your lovely review!

We’re delighted to hear that you found our selection just right and our ordering process enjoyable. It’s wonderful to know the gift arrived on time and was so well received.

We truly appreciate your kind words and support.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

we sent a hamper to france ,

we sent a hamper to france ,and very pleased with the service hamper arrived before the time stated and comunication was excellent

23 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Richard,

Thank you so much for your kind feedback! We’re delighted to hear the hamper arrived in France ahead of schedule and that our communication met your expectations. It’s always our goal to make the process as smooth and enjoyable as possible, and we’re so pleased you were happy with the service.

Kind regards.

Lorraine & The British Hamper Team

Rated 5 out of 5 stars

Very accommodating.

Straight forward ordering. Very accommodating, as I had to change the delivery day, the week it was to be delivered. I was very grateful that they did that. The cream tea hamper went down well. Especially with the French friends who has never had one before.

23 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Debz,

Thank you for your lovely review! We're so pleased to hear that the ordering process was smooth and that we could accommodate your delivery change.

It’s wonderful to know the cream tea hamper was a hit—especially with your French friends experiencing it for the first time!

We truly appreciate your kind words.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Five-Star Hamper Happiness!

I couldn’t be more impressed with the British hamper company. From start to finish, the experience was seamless, thoughtful, and truly delightful. The packaging was elegant and secure, showing genuine care in every detail. Each item inside the hamper felt specially curated—premium, fresh, and full of personality. It wasn’t just a gift; it was an experience.
The delivery was timely, and communication was top-notch. I felt informed every step of the way, which made sending a surprise gift feel effortless. And the recipient? Over the moon! Their joy said it all.
Whether you’re celebrating a birthday, expressing gratitude, or just brightening someone’s day—this company delivers joy in a box. Highly recommend!

23 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Tina,

Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience with The British Hamper Company was seamless and memorable from start to finish. It means a lot to us that the packaging, product quality, and communication all met your expectations—and most importantly, that your recipient loved it!

We're truly grateful for your recommendation and look forward to helping you in the future.

Kind regards.

Lorraine
The British Hamper Company

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