Britannia Tea Reviews 

72
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

All your teas are incredible - right now I'm drinking your Single Estate Assam Tea (tea bags) and enjoying it so much. The taste is mild but quite unique. It feels refreshing. The caffeine content is... See more

Rated 5 out of 5 stars

Lovely quality tea pods. Proper tea leaves with a great taste. Brilliant service. Love the special touch of sending free teas to try

Rated 5 out of 5 stars

I am totally in love with Britannia Tea- the experience starts with the eco friendly packaging followed by the aroma and then the taste! Each cup is delicious - finally a Green Tea I love & that has s... See more

Rated 5 out of 5 stars

Love the tea I have recently purchased from Britannia Tea. The quality, taste and aroma seats well above any of the supermarkets brands. Also their online store was very easy to navigate with my purch... See more

Company details

  1. Tea Store
  2. also in
  3. Tea Wholesaler

Written by the company

Britannia Tea is a family company based in Hammersmith, London. With over three generations of experience in the tea trade we carefully taste and select all of our teas. Our teas are all hand packed in the UK. All our teas are Fairtrade or sourced from members of the Ethical Tea Partnership. Britannia Tea is a member of the UK Tea and Infusions Association (UKTIA).


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality tea

Lovely quality tea pods. Proper tea leaves with a great taste. Brilliant service. Love the special touch of sending free teas to try

12 October 2026
Rated 5 out of 5 stars

Love the tea I have recently purchased…

Love the tea I have recently purchased from Britannia Tea. The quality, taste and aroma seats well above any of the supermarkets brands. Also their online store was very easy to navigate with my purchase arriving very quickly after I placed my order.

4 July 2026
Rated 5 out of 5 stars

Back Again. Best Tea by far…..

I strayed from the English Breakfast Tea as we all do in life seeking the ultimate. Fortnams Royal Blend, Waitrose Number one ( too peppery like Yorkshire T ) and Tea Pigs. Only to return. I made a cup for my Decorater this week and he could not believe how lovely it was. He’s an 8 cup a day man. I gave him a 40 pack pouch. He went home very happy saying yes not sharing these with anyone else. I had to laugh.

21 March 2026
Rated 5 out of 5 stars

Christmas sorted

Was looking for a good stocking filler and finally found it! Great price, quick shipping and family run business 😎 all the things I look for when Christmas shopping

9 December 2024
Rated 5 out of 5 stars

Fair Trade, Wonderful Taste

I received a fantastic product in good time. Too much tea you buy these days has a timid flavour or fails to be Fair Trade.Quality and ethics suffer in the name of cutting costs.The Assam pyramid bags I bought have none of these drawbacks! They have a wonderful flavour and are a Fair Trade product.

20 October 2024
Rated 5 out of 5 stars

Excellent brew

We came across Britannia Tea in a shop in Barnes about two years back. We have tried their entire range of teas and enjoyed them all.

Easy to buy online nowadays.

1 April 2024
Unprompted review

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