Britannia Lanes Reviews 

Extremely satisfied with the service. Very friendly and efficient staff, can't praise them high enough.

Caring, thorough, through a difficult family move to multiple destinations Thank you

A nightmare at the beginning. The packing team on the first day did a terrible job, Most boxes were labelled Misc! Items were so badly packed. Canvas oil painting wasnt wrapped in anything other than sheets of paper. Hats squashed into boxes, leather and suede handbags and boots not wrapped and squashed against other items in boxes. Large kitchen/chef knives not wrapped properly and loose in sheets of paper in the box! Lamp shade mixed in a box with general contents of a drawer. All for over £5k worth of a 3 bed packing!!!
I have been in touch with the company after the first day to the end of our unpacking and have been offered a revolting £45 back!

We had a local move, with all packing by the company. These are not the cheapest local company but the job was completed on time, over two days. Always cheerful but busy. Included an extra drop-off without any hassle.
You immediately know you are dealing with professionals, who have done it all before, but they let you feel in charge.

Informative, helpful, careful and very personable.

Very professional and friendly staff.
Worked very hard to get the job done,nothing ever too much,went the extra mile if needed.
Most people find moving house stressful but these guys took most of that stress away and made it a pleasure.
I cannot thank them enough and would recommend this company to all my friends and family.

I received an exceptionally professional and timely service from this removal company, right from the initial contact to the completion of the move. Surprisingly, their rates were significantly more affordable compared to some of the smaller removal companies in the market. The entire process was managed with remarkable efficiency, and I was particularly impressed with the dedication and diligence of the removal team, consisting of Billy, Dan, and Ade. They went above and beyond, ensuring a smooth and damage-free move.

Quick, efficient and pleasant people to deal with

We had a completely stressfree move from our property and again 5 weeks later into our new property. The guys were polite, efficient and helpful and worked really well as a team. We were definitely in capable hands. Wouldn't use anyother company to move.

We just used Britannia Lanes to move house and it was a great experience. From the initial communications with Millie in the office, through the survey and to the move itself. They loaded the lorry the day before and collected the final few essentials the following morning for the move to the new home. Amazing organization from everyone. The guys working on the trucks were so quick and efficient. Every one of them was polite, friendly and hard working. Can't fault anyone or anything about the service. A shout out to Billy, Leighton, Haydon, Tony H and Josh A, you guys were outstanding!!

Excellent service. Really helpful and friendly staff in the office when phoning. The moving guys were excellent - very hard working and efficient. Great work attitude from them all and polite. Everything went incredibly smoothly for a long distance move out, storage and move in. Initial video quote was also excellent. Highly recommended. Thank you.

The staff were incredibly courteous. We moved on a ridiculously hot day and they worked very hard in such heat. Everything went to plan and smoothly. A special thank you to Wiki in the office, who took my incessant calls checking dates awaiting our exchange!

Excellent workmanship, removals job VERY WELL DONE

Recently used Britannia Lanes to pack up my house and put into storage. The Guys were brilliant, hardworking, and friendly. Looking forward to when storage items are moved into new house. Would definitely recommend.

Pre visit by company representative.
Able to carry out the move on the day requested.
Removal personnel arrived promptly, both for loading and unloading.
Removal personnel were polite, helpful, experienced and carried out the removal promptly and with care and consideration. Dealt with any access problems e.g. parked cars.

Quality service - the team were great, friendly and professional - the move was seamless and I would thoroughly recommend. I am sure you could get cheaper quotes but at the end of the day, you get what you pay for and I wouldn't hesitate to use again.

The removal company arrived on the days and at the times that they said they would. The staff were efficient, helpful and friendly. There was no damage to any of our furniture and belongings.

I made a last minute booking with Britannia Lanes of Devon when another company was no longer able to complete my move into storage. The office staff were helpful getting everything set up so quickly and the movers themselves were quick and efficient on the packing day and moving out day.

Friendly, professional & helpful staff

Our move was over a Thursday and a Friday, they were a nice bunch of lads, but they were very keen to finish early on Friday. Felt like this meant that they were pretty slapdash. The end result was that washing machine front panel was scratched, wallpaper in the hallway was damaged, dents made in the walls, random items left behind. Not great. I felt that there should have been someone in overall charge, who came to check how the move had gone. Feels like a very sales orientated organisation, don’t really care after the sale has been done.