Lois responded within a couple of hours to a query and then followed up when I placed the order, with delivery next working day as advised. Overall an extremely easy transaction with the item exactly... See more
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Ordered a bracelet for my sons 18th birthday arrived quickly and on time , excellent value fantastic after sales by jodie would always come back without fail . Special thanks to Britannia Jewellery... See more
Company replied
I ordered a 18ct Yellow gold curb chain from their website, and it was delivered the next day via Special Delivery. The chain was beautiful exactly as described with great quality/finish, and was in... See more
Company replied
A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the de... See more
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Company details
About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
4.9
Excellent
652 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very good service the pictures don’t…
Very good service the pictures don’t really do justice. I thought it was a bit chunkier on the pictures but I’m still happy with the product. Thank you very much. Very fast service and special delivery. I’ll be back.
6 November 2025
Reply from Britannia Jewellery
Dear Nicola,
Thank you for your five-star review. We are delighted to hear about the excellent and prompt service you received.
We hope to hear from you again.
Purchased a beautiful set of earrings…
Purchased a beautiful set of earrings at a great price. Delivered quickly with no problems. Over whelmed with the quality of the earrings. My wife will be very happy. Thank you. Would have a issue highly recommending Britannia Jewellery
6 November 2025
Reply from Britannia Jewellery
Dear Mr Ward,
Thank you for your five-star review. We are thrilled to hear that you were happy with the purchase of your earrings, and we greatly appreciate the recommendation.
We hope to hear from you again.
It was quick on delivery Thankyou x
28 October 2025
Reply from Britannia Jewellery
Dear Susan,
Thank you for your five-star review. We are pleased to hear about the prompt service you received.
We hope to hear from you again.
Excellent 👌
Excellent! Exactly as described. Communication was great from start to finish.
10/10.
29 October 2025
Unprompted review
Reply from Britannia Jewellery
Dear James,
Thank you for your five-star review. We are thrilled to hear about the excellent service you received.
We hope to hear from you again.
Ordered late yesterday and arrived…
Ordered late yesterday and arrived today.
Very nice quality. Looked about at a few suppliers. Good price and excellent service from these. All hallmarked. Will use again to buy a nice chain. I work in Customer Service and I couldn’t fault a thing. Top Notch
31 October 2025
Reply from Britannia Jewellery
Dear Julian,
Thank you for your five-star review. We are pleased to hear about the excellent service you received, and you were happy with the purchase of your chain.
We hope to hear from you again.
Excellent Service
Excellent service from Harry and delighted with the good price for a small quantity of scrap 9ct gold and a couple of coins. Would recommend them to anyone and would use them again without hesitation.
28 October 2025
Unprompted review
Reply from Britannia Jewellery
Dear Kevin,
Thank you for your 5-star review. We are delighted to hear Harry provided you with a great service.
We hope to hear from you again!
Trustworthy Company
My wife and I were very impressed with the service that we received from Harry when we visited Lois Bullion in Birmingham.He was polite and professional and very friendly. We were pleased with the offer made and it was in our bank account by the time we left the shop.
28 October 2025
Unprompted review
Reply from Britannia Jewellery
Dear Linda,
Thank you for your 5-star review. We are delighted to hear Harry provided you with a great service.
We hope to hear from you again!
Very happy with the service.and the…
Very happy with the service.and the jewellery that I have bought from them
16 October 2025
Reply from Britannia Jewellery
Dear Jan,
Thank you for your 5-star review. We are delighted to hear you are happy with your purchase.
We hope to hear from you again!
Placed the order and received it the…
Placed the order and received it the very next day 👌🏻👍🏻
23 October 2025
Reply from Britannia Jewellery
Dear Simon,
Thank you for your 5-star review. We are delighted to hear you found the service to be prompt.
We hope to hear from you again!
Would 100% recommend Britannia…
Would 100% recommend Britannia Jewellery.. from the quality of the gold to the fast delivery and all the extras like case, certificate.
Many thanks
15 October 2025
Reply from Britannia Jewellery
Dear Mick,
Thank you for your 5-star review. We are delighted to hear you are happy with the service.
We hope to hear from you again. Thank you for the recommendation!
Always a 5 star experience from…
Always a 5 star experience from Britannia! Thank you for another perfect piece.
20 October 2025
Reply from Britannia Jewellery
Dear Lewis,
Thank you for your 5-star review. We are delighted to hear you had a great experience with us.
We hope to hear from you again!
Reply from Britannia Jewellery
Dear Anna,
Thank you for your 5-star review. We are delighted to hear you found the service to be prompt.
We hope to hear from you again!
Good service
10 October 2025
Reply from Britannia Jewellery
Dear Jake,
Thank you for your 5-star review. We are delighted to hear you had a good experience with us.
We hope to hear from you again!
Reply from Britannia Jewellery
Dear Stefania,
Thank you for your 5-star review. We are delighted to hear you are happy with your purchase and the delivery was prompt.
We hope to hear from you again!
Fast service and excellent customer…
Fast service and excellent customer service would recommend
14 October 2025
Reply from Britannia Jewellery
Dear Mr Evitt,
Thank you for your 5-star review. We are delighted to hear you found the service to be prompt.
We hope to hear from you again. Thank you for the recommendation!
Reply from Britannia Jewellery
Dear Sean,
Thank you for your 5-star review. We are delighted to hear you found the service to be straightforward.
We hope to hear from you again!
A really nice chain and a fair price
A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the delivery and packaging was top quality. I would not hesitate in recommending this company and I will definitely hope to be able to purchase again from them.
6 October 2025
Reply from Britannia Jewellery
Dear Peter,
Thank you for your 5-star review. We are delighted to hear are happy with your purchase.
We hope to hear from you again!
Good value with excellent service
Good value with excellent service. I had order confirmation at 2pm and it was at my door at 11 am next morning.
9 October 2025
Unprompted review
Reply from Britannia Jewellery
Dear James,
Thank you for your 5-star review. We are delighted to hear you had a great experience with us.
We hope to hear from you again!
Great service quick dispatch and…
Great service quick dispatch and delivery . Safely packaged and nice gift box .
10 October 2025
Reply from Britannia Jewellery
Dear Gary,
Thank you for your 5-star review. We are delighted to hear you found the service to be prompt and you are happy with your purchase.
We hope to hear from you again!
Poor quality
Was meant to be next day delivery, I ended up waiting a week, only for my purchase to arrive with a defect which I now have to pay to fix.
Only saving grace was Lucy who was amazing
10 October 2025
Reply from Britannia Jewellery
Dear Nathan,
Thank you for your feedback. We’re sorry to hear about your experience and would like to address your concerns.
When resizing is requested, it does extend the delivery time to 5 working days, and this information is shared during the ordering process. Additionally, your item was carefully inspected by our workshop after resizing and again by a member of our team before dispatch to ensure it met our quality standards. If the item was damaged in transit, we would be more than happy to rectify this for you.
We’re delighted to hear that Lucy provided excellent service, and we’ll be sure to pass along your kind words to her. However, we haven’t received any direct communication from you regarding this issue. Please reach out to us at 0121 212 1715 so we can investigate further and resolve this for you promptly.
Your satisfaction is very important to us, and we’re committed to making things right.
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