I ordered a box of ciders for my friends 40th birthday. I ordered in plenty of time and unfortunately my original order did not turn up to their address. I contacted Becky from Bristol Cider Shop who... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order arrived quickly and delivery man was very polite and courteous. Ciders are always delicious and excellent quality. Thank you for a brilliant service at good prices. Xx
Outstanding customer service! I purchased the Fathers Day tasting package which was dispatched in plenty of time but the courier lost in transit. Realising this at 8am on Father's Day, I was i... See more
Love these guys, had an amazing Christmas calendar and now a monthly subscription, with a bin end box in-between. The ciders are great, love the variety. Delivered on time and always super quick, happ... See more
Company replied
Company details
Written by the company
Bristol Cider Shop has been showcasing the very best in local, independent cider since 2010. We’re on a mission to introduce people to the world of *proper* cider and we’re so proud to say we've even been named the UK’s Independent Cider Retailer of the Year, twice. *If you’re not sure what we mean by proper cider, check out our guide to Craft Cider. We work with the best, award-winning, craft cider-makers in the UK and pick their very best ciders to feature in our mixed cider cases. The cases are arranged by taste and style so you can pick the one that suits you or you can choose an introductory/ taster case for a mix of different flavours. Our cider range: Rather than trying to stock a huge range, we sell about 100 varieties. All of which have carefully handpicked, so you know that every cider you get from us is top quality. We proud to say we know all of our producers personally, and we can even go so far as to tell you where the cider was made, who made it and what it tastes like. All of our ciders are personally selected and tested by our tasting panel, so we know it’s great stuff. Comprising industry professionals plus occasionally a lucky customer, friends or family, we taste hundreds of ciders, and only the highest scoring will make the cut. Our values: Cider trends come and go, but our values remain the same as the day we started: We only sell cider made from 100% fresh-pressed juice - not from concentrate. We only sell cider made on traditional cider farms - not from factories. We only sell cider that is naturally fermented - not artificially produced.
Contact info
Orchard Park Farm, BA4 6SF, Hornblotton, United Kingdom
- queries@bristolcidershop.co.uk
- bristolcidershop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product arrived promptly and…
The product arrived promptly and exceeded expectations with its charm.
Easy ordering delivery on time and left…
Easy ordering delivery on time and left in safe place.Some really nice ciders in my delivery 🍺🍺
Ordered 2 boxes of 24 cider and…
Ordered 2 boxes of 24 cider and received 2 boxes of 12 instead
Bristol Cider Shop
Well packaged and arrived quickly - just wish there was a bit more variety in the ciders provided.
Wonderful ciders!
Order arrived quickly and delivery man was very polite and courteous. Ciders are always delicious and excellent quality. Thank you for a brilliant service at good prices. Xx
The initial delivery was 2 boxes short
The initial delivery was 2 boxes short, a problem from DHL delivery team, emailed Bristol cider shop customer service team was emailed back in 40 minutes to be told missing boxes would be sent next day delivery, excellent customer service.
Great choice, perfect gift for my dad
Great choice, great prices and very quick delivery.
Fast and efficient service.
Efficient delivery
Efficient delivery, well packaged, on time. Not opened as yet, waiting for Dec 1 .
5 Star Customer Service
I ordered a box of ciders for my friends 40th birthday. I ordered in plenty of time and unfortunately my original order did not turn up to their address. I contacted Becky from Bristol Cider Shop who replied within 24 hours, apologetic and sent a next day delivery parcel with extra gifts. Although there was issues with the order arriving / arriving on time this was a fault of DHL and not of Bristol Cider Shop. I want to thank Becky for being brilliant from start to finish. Im looking forward to purchasing a box of my own!
Lots of different ciders each month
Lots of different ciders each month delivered promptly and efficiently.
An ideal present for the person who has everything
The annual subscription, delivered monthly, is a great gift for the person who has everything, and never fails to disappoint.
Just fab !
Love these guys, had an amazing Christmas calendar and now a monthly subscription, with a bin end box in-between. The ciders are great, love the variety. Delivered on time and always super quick, happy to recommend !

Reply from Bristol Cider Shop Ltd
My order arrived on time
My order arrived on time. The Perrys are very nice, so good quality product & good delivery

Reply from Bristol Cider Shop Ltd
As ever great experience with Bristol…
As ever great experience with Bristol cider shop. You can always rely ion them

Reply from Bristol Cider Shop Ltd
Easy to order
Easy to order
Case of ciders arrived quickly
I had to wait a week before sampling as I was finishing a course of antibiotics.
All we're delicious and would recommend

Reply from Bristol Cider Shop Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







