Brilani Reviews 46

We ordered a band to go with a ring we previously ordered from Brilani. Just after we made the order, Sean emailed me with a suggestion that would make the two rings fit together. I accepted his suggestion, and the rings are perfectly fitted. It is the personal touch that makes this company stand out.

Bought an engagement ring. Fiance is in love with the ring. Turned out beautiful!
Customer service was great. Highly recommend if you're looking to buy a ring online.

The ring is stunning..! Salesperson was fabulous.. Have the of n recommended dozens of times already!

Incredibly well organized, professional, prompt, and helpful

Great service! Keep up the good work!

They were great to work with and were accommodating of my changes. Very good communication!!

Delivery took a little longer than anticipated, but the ring is beautiful and came in nice box .. I would buy again from them, excellent quality.

Great experience all around. The ring turned out great & excellent customer service!

Amazing customer service & the ring was beautiful. Worth the wait.

First off, the ring was absolutely gorgeous exceeding my expectations. Secondly Sean kept me updated on the process.

The customer service, the attention to detail, consistent and frequent communication and passion for doing great work was so great. The end product was perfect and exactly what I wanted!

I recently purchased a ring from Brilani and I couldn’t be happier with the entire experience. The ring itself is absolutely precious, with great attention to detail and quality. What truly made this purchase special, however, was Sean’s exceptional customer service. From the very beginning, he was incredibly attentive, kind, and professional. He responded to all of my questions and concerns.

I also had an issue with the shipping process, and Sean went above and beyond to help me resolve it quickly and efficiently.I highly recommend both the product and the seller!

Sean is awesome, came through for my fiancée and I again.

I was hesitant to make a big purchase online. Sean helped me through the whole process. He was communicating and giving me updates until i had recieved the package. The ring is beautiful. I would definately recommend Brilani.

This review is long overdue! I purchased a ring for my now fiancée back in October 2024, and I couldn't be happier with the experience. Sean was incredibly helpful in guiding me through the process—ensuring I got the right size, selecting the perfect diamonds, and making sure every detail was exactly how I envisioned it.

When my fiancée saw the ring, she was absolutely stunned. To this day, she continues to receive endless compliments! While it wasn’t the exact design she originally had in mind, she let me take a chance—and I have to say, I nailed it! Sean and his team truly take care of their customers, and I wouldn’t go anywhere else. I understand that choosing a lesser-known jeweler can feel like a leap of faith, but trust me, it’s well worth it. The craftsmanship and uniqueness of her ring are outstanding, and similar designs elsewhere cost five times as much.

The only feedback I have for Sean and his team is to maintain consistent communication with customers. For a purchase of this magnitude, regular updates provide peace of mind. There were times when Sean went MIA for a couple of days after I requested a status update, which caused a bit of concern. However, he always got back to me, and everything worked out perfectly. And to his credit, for being in a timezone 7hrs ahead, he was pretty snappy with his replies

I’d also recommend ordering at least two months in advance, as they are based in Israel and may experience occasional delays. That said, once the ring shipped, it arrived at my door in Canada within just four days via DHL.

All in all, I highly recommend Sean and his team. They deliver exceptional quality and service, and I’m beyond grateful for the beautiful ring they created for my wife to be!

Do not hesitate!!!! I can't believe how amazing the ring turned out. The quality and professionalism of Brilani blew me away. I was hesitant at first because I have never heard of this company before, but they gave me the best price and it turned out so good. They are very responsive over email and helped whenever I had questions. She absolutely loved the ring and it gets so many compliments.

I couldn't be happier with my experience purchasing this stunning blue sapphire engagement ring. From start to finish, everything was exceptional. The order arrived promptly within 20 days of placing it, and the seller's communication throughout the process was top-notch. Every email was answered quickly and thoroughly, making me feel valued and informed.
The quality of this natural sapphire itself is absolutely astonishing – its brilliance and rich color exceeded my expectations. It’s clear that great care and craftsmanship went into creating this piece.
What truly stood out to me was the seller's ethical approach to sourcing precious gemstones. Knowing that my purchase aligned with strong ethical values made this experience even more meaningful.
I highly recommend this seller to anyone looking for a high-quality, ethically sourced, and breathtaking piece of jewelry.

I love my beautiful new ring! Excellent quality. Service was amazing. Thank you Sean!

Brilani customer service was prompt, responsive and helpful. My experience was extremely satisfying. In the future, I would buy my jewelry from them without hesitation. I highly recommend Brilani Jewelers.