Brightpath Mortgage Reviews 113

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and... See more

Rated 3 out of 5 stars

They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several er... See more

Rated 5 out of 5 stars

We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. S... See more

Rated 1 out of 5 stars

A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted,... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Brightpath is a direct lender headquartered in Atlanta Georgia. We lend our own money and make our own decisions! We have built a strong reputation as an outstanding mortgage lender, serving the lending needs of individuals, real estate professionals, investors, and builders over the past 20 years. “Our mission is to provide our customers better choices in mortgage products with low or no cost to the borrower! We strive to help first time or any type of home buyer with great resources and service to make their dream of homeownership come true! We achieve our mission by employing seasoned, licensed loan officers that are with you every step of the way." Brightpath is a full service mortgage lender with an experienced staff offering expertise in every area of mortgage lending from purchase to refinance. We have access to a full range of mortgage products and all of our lending specialists are dedicated to finding the right loan with the best rates, terms, and costs to meet your needs. We specialize in NO Closing Cost loans but of course also offer full cost loans, too.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

113 reviews

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Rated 5 out of 5 stars

Jim Dean was Amazing

Jim Dean was Amazing! He walked me through every step with precision and kept me on pace the entire process!

23 April 2018
Unprompted review
Rated 5 out of 5 stars

New 20 Year Fixed

No reservations. Dealing with J. Rahman was a joy as he kept me up to speed throughout the process. Got me a great deal with no hiccups. Would highly recommend using Brightpath!!

17 April 2018
Unprompted review
Rated 5 out of 5 stars

Janet at Brightpath Mortgage is…

Janet at Brightpath Mortgage is amazing, knowledgeable , hard working and very helpful. I brought several properties and she was the best mortgage expert that I have every worked with. If want the best deal and great service then call Janet at Bright path Mortgage.

17 April 2018
Unprompted review
Rated 5 out of 5 stars

Josh made the mortgage process easy

Josh made the process extremely easy. This is the second time using him and have no complaints with either transaction. Would definitely recommend Josh and Brightpath.

16 April 2018
Unprompted review
Rated 3 out of 5 stars

Don't take initiative to follow up with…

Don't take initiative to follow up with client. Client has to initiate follow ups. Very disapointing working with Mortgage Rep.

14 March 2018
Unprompted review
Brightpath Mortgage logo

Reply from Brightpath Mortgage

Hi Thomas, I'm sorry to hear your experience had some issues and you were not followed up with. Could you reach out to me at tom@brightpathmtg.com and give me some more information about your experience so we can make it right?

Thanks,

Tom

Rated 4 out of 5 stars

I feel very good about my experience…

I feel very good about my experience with Brightpath. They were very easy to work with and took care of business. Terry communicated very well and took care of everything. I feel like the process went well and was very easy to complete. I would recommend Brightpath to anyone wanting to get a mortgage or planning a refinancing.

13 March 2018
Unprompted review
Rated 5 out of 5 stars

A truly superior mortgage company

Brightpath is a truly superior mortgage company. We have used them for three home refinances since 2008. Yaz Smith has been our broker all three times and I trust him implicitly to look out for our best interests and give us the very best deal possible. I can’t say enough great things about this company.

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Kevin was very responsive

Kevin was very responsive, found a mortgage that fit my needs, and was able to get the loan closed in just a few weeks. I would strongly recommend Bright Path, and will use them again when the need for a mortgage arises.

11 March 2018
Unprompted review
Rated 2 out of 5 stars

Our Loan Officer was quite rude and condescending...

Although I got a good deal on my refinance, my loan officer was quite rude and condescending. During one of our conversations he actually told me to "calm down" when I was simply and politely answering a question he asked me. I do not expect to be treated this way by a company trying to earn my business. I am sorry to say that would not come back to Brightpath and cannot recommend this company due to the lack of customer service I received.

7 March 2018
Unprompted review
Brightpath Mortgage logo

Reply from Brightpath Mortgage

Hi A.O.,

I am sorry to hear you found your experience with one of our LO's less than satisfactory. I'm the marketing manager at BrightPath and would like to speak more in detail to hopefully keep you as a future client, please email me at tom@brightpathmtg.com.

Thank you and hope to hear from you soon.

-Tom

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