Safe Gas Plumbing & Electrics Reviews 720

The office were very accommodating when booking an appointment, the technician was very polite and completed the boiler service in a good time. I highly recommend this company.

Great Quick Yearly service... Excellent!

Sam from Safe Gas arrived on time and was thorough in servicing our boiler which he did the previous year. Would definitely recommend this company - a good price and an efficient booking experience

Excellent service, I asked plenty of questions upfront and was always answered promptly even though I had not yet committed to the service. Mark and team were very flexible to ensure my new gas range was installed successfully before Christmas ! Def recommend them.

I was waiting for British Gas who had an extended install date, and you came to my rescue quicker than I thought possible with a boiler install, and at a very good price. Thank you.

Excellent service from beginning to end of the job. Very easy to arrange an appointment via telephone. Mark visited to assess the problem we had with C/H boiler. He was able to quickly pinpoint the issue and clearly explain what needed doing.
I received an emailed quote within an hour and then telephoned the office to book an appointment for the next day.
The work was carried out by Sam. He was very efficient and friendly......explained the various processes and completed the required work very professionally.
Very impressed throughout the process and can definitely recommend this company.

This branch of Safe Gas has carried out work for us over a number of years and once again completed our annual boiler service. As always, their engineer was efficient, pleasant and helpful. W recommend them unreservedly.

Attended my house at short notice and excellent follow up and support.

Our experience with Safe Gas was outstanding in every way. They responded to our boiler service request with remarkable speed. Sam, the engineer, was courteous, personable, knowledgeable, and efficient. Not only did he expertly service our boiler, but he also provided valuable advice on other problems we've encountered with our heating system.

Annual service. Very conscientious and took pains to find out if we had problems. If so, he fixed them. Was indteresting that after the service the house became 50 per cent warmer - especially at night and my husband and I both slept better as we felt really warm.

We asked them to conduct an EICR, Gas survey and Plumbing survey for a property we were in the sales process for.

The price seemed reasonable, it was only a few days until an engineer could visit to conduct these and they even organised getting the keys off of the estate agent to gain access.

The report was really thorough and they also provided quotes for the repairs that would be required.

Had a new boiler installed by Safe Gas over a year ago and service was excellent.
Have just had annual service done by them and again excellent service.
I was given a 4 hour slot and engineer informed me of the time he would arrive, however office rang to say they had an engineeer free that could come straight away. Nice to be kept informed, thank you Safe Gas.

Just had my first yearly service of my boiler. (which safe gas installed last year) The engineer was knowledgeable and extremely efficient. Really respect your home. He automatically took his shoes off. When they installed the Boiler. Had 3 engineers on site. Apart from there being a new boiler installed you would never know they had been. Highly recommend this Company.

Great response, an engineer (Sam) arrived within two hours and diagnosed the problem. Ordered the part and fitted it before the end of the day. Couldn’t ask for a better service.

Safe Gas contacted me a few weeks ago to remind me that my boiler service was due, and I replied immediately with a request for a possible date in early January, a year after the previous service. Shortly after my request I was sent a possible date and time. I contacted Safe Gas by telephone to confirm the date they had suggested, and I arranged payment.
The actual service took place as planned. The service engineer was very helpful, and answered some questions I had about the age of the boiler and possible next steps.
My reason for not giving 5 stars is that I received an auto-generated email from Safe Gas that seemed to negate the arrangements I had already made, so I telephoned them to check that all the arrangements were still in place.
I would like to suggest that Safe Gas make some small system changes that ensure that auto-generated emails are only sent out if the client has not responded to previous emails, which would not have been true in my case. This may not be possible, but it would be appreciated.

As ever, timely, careful, efficient, competent and cheerful - what else can we ask for?!

We arranged for Safe Gas to come and carry out a service. Sam, the engineer, was very helpful. He found a problem with the boiler but came back and fixed it the following week. Saved us the cost of replacing the boiler and we will definitely use this company again.

reliable and in time scale given

Wonderful company – office and installers all extremely polite and easy to deal with – highly recommend – very impressed with new boiler!

Really impressed by every aspect of our experience with Safe Gas. Amazingly prompt response to our boiler service request. Sam the engineer was polite, friendly, knowledgeable & efficient. In addition to doing a great job servicing our boiler, he was able to offer much constructive advice on other issues we've had with our heating system.