Brighticonic Reviews 41

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Item shipped right away. I like the streamline profile, but was hoping the lights would be brighter at night. That may be because the sun is dimmer this time of year in the Pacific Northwest causing... See more

Company replied

Rated 4 out of 5 stars

I love the light pattern that your solar light emits, however, I purchased 2 lights (just to see), and found that after fully charged panels turn on the lights, one light is noticeably Much brighter t... See more

Company replied

Rated 5 out of 5 stars

Delivery of the ordered battery was timely, even though it was the Christmas rush season. Unfortunately, my device didn’t work even with the new battery. The return of the battery was easy. I would... See more

Company replied

Rated 5 out of 5 stars

I do like these lights. Unfortunately the instructions for the app are mostly in Chinese and not very detailed. It took awhile to hear back from customer support about the issues I was having. Once th... See more

Company replied

Company details

  1. Lighting Store

Written by the company

Brighticonic focuses on providing unique and affordable illuminating solutions which are meant to merge functionality with style, without compromising on your safety or comfort. We make it a rule from working only with premium grade materials and reliable suppliers, in order to live up to your rigorous expectations. We are inspired by great design and informed by the needs of everyday living. Our passion for quality craftsmanship and artfully decorated spaces has led to a compilation of outdoor solar lighting and home improvement products. The Brighticonic solar powered outdoor lights are an excellent addition to any modern home, providing extra safety for your family as well as lowering energy costs and transforming your house into an eco-friendly, sustainable living space.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Thanks

Thanks! Great communication, appreciate your quick response to my questions!

Product works great!

15 March 2026
Rated 5 out of 5 stars

I originally had some hiccups with the…

I originally had some hiccups with the shipping but they communicated great with me and made it right and even sent me some extra to make up for the mixup have been buying their products for years and plan to continue to do so thank you George for the support

22 December 2025
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Reply from Brighticonic

Thank you so much for sticking with us and for taking the time to share your experience. Your loyalty over the years means a lot, and we’re always here to make sure you’re taken care of.
We are grateful for the shout‑out. Looking forward to serving you again soon.

Rated 5 out of 5 stars

Excellent Customer Service

I received a battery from Brighticonic but it would not charge. I notified them and they immediately sent a tested replacement battery at their expense. Terrific customer service

29 November 2025
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Reply from Brighticonic

Thank you for sharing your experience. We’re sorry the first battery didn’t charge properly, but we’re glad our team was able to get a fully tested replacement out to you right away. Taking care of situations like this is important to us, and your feedback means a lot.
We truly appreciate your trust in Brighticonic and are always here if you need anything in the future.

Rated 4 out of 5 stars

Item shipped right away

Item shipped right away. I like the streamline profile, but was hoping the lights would be brighter at night. That may be because the sun is dimmer this time of year in the Pacific Northwest causing the solar lights to not charge to their full capitacy. Let's see what happens this spring and summer!

6 November 2025
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Reply from Brighticonic

Thank you for sharing your feedback. We’re glad to hear your order arrived quickly and that you’re enjoying the streamlined design. You’re absolutely right about seasonal sunlight — the shorter, dimmer winter days in the Pacific Northwest can limit how fully the solar batteries charge, which often results in reduced brightness at night.
As the days get longer and the sun gets stronger this spring and summer, you should see a noticeable improvement in performance. If anything still feels off once the weather changes, we’re always here to help make sure your lights are working at their best.
Thank you again for choosing Brighticonic.

Rated 5 out of 5 stars

Thanks for being quick and helpful in…

Thanks for being quick and helpful in my warranty question!

20 October 2025
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Reply from Brighticonic

Thanks so much for your kind words! We're glad we could assist you quickly and clearly with your warranty question. If you ever need anything else, we're just a message away. Your satisfaction means the world to us!

Rated 5 out of 5 stars

Great product

Great product, great service!!!!

24 October 2025
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Reply from Brighticonic

Thank you so much for the enthusiastic review! We're thrilled to hear you're loving both the product and the service. Your support keeps us going strong 💪🌟

Rated 5 out of 5 stars

Bright light!

The light is great and is just as bright at dawn as dusk! Easy to mount. Thank you!

29 September 2025
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Reply from Brighticonic

Thank you for the glowing review—literally! We're so glad the light is performing beautifully from dawn to dusk and that installation was a breeze. Your feedback brightens our day! 🌞💡

Rated 5 out of 5 stars

Service was amazing.

Service was amazing.

9 September 2025
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Reply from Brighticonic

Thank you for the kind words! We're so glad you had an amazing experience with our service. It’s always our goal to make things smooth and stress-free for you. Come back anytime! 😊

Rated 5 out of 5 stars

Nice product

Nice product. Great price. Easy to install. Works great. What more do you want?

11 September 2025
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Reply from Brighticonic

Love this energy—short, sweet, and spot-on! We're thrilled the product hit all the marks for you: value, simplicity, and performance. Thanks for the awesome shoutout! 🙌

Rated 5 out of 5 stars

as always great service fast delivery…

as always great service fast delivery good product

10 August 2025
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Reply from Brighticonic

Thank you for your kind words! We're thrilled to hear you had another great experience with our fast delivery and quality product. We truly appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Great stuff!

I really appreciate the product and the solid customer service from the vendor. Highly recommended!

2 June 2025
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Reply from Brighticonic

Thank you so much for the fantastic review! We're thrilled to hear you’re happy with the product and felt supported by our customer service. Your recommendation means a lot to us—thanks for being part of the Brighticonic community! 🌟💬

Rated 5 out of 5 stars

Thank you George for your amazing…

Thank you George for your amazing customer service and assistance in ordering these for my company.

15 April 2025
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Reply from Brighticonic

We thank you for your kind words! It was a pleasure assisting you with your order, and are thrilled to hear you had a great experience. Your support means so much to us!

Rated 5 out of 5 stars

Very responsive

Very responsive. Great service.

10 March 2025
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Reply from Brighticonic

Thank you for your kind words! We're delighted that our service met your expectations. Your support means a lot to us.

Rated 1 out of 5 stars

They forgot several pieces necessary to…

They forgot several pieces necessary to install the light.

14 March 2025
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Reply from Brighticonic

We’re sorry about the missing pieces needed for installation. Please contact our customer support at info@brighticonic.com so we can assist you promptly. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Exactly as described

Exactly as described. One day shipping is awesome. Got me out of a jam.

14 January 2025
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Reply from Brighticonic

Thank you for your review!

We're delighted to hear that our product was just what you needed and that our one-day shipping came through for you.

Rated 5 out of 5 stars

Excellent customer service

Delivery of the ordered battery was timely, even though it was the Christmas rush season. Unfortunately, my device didn’t work even with the new battery. The return of the battery was easy. I would definitely do business with this company again should the need arise.

21 December 2024
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Reply from Brighticonic

Thank you for your review!

We're glad to hear that our timely delivery and easy return process met your expectations, even during the Christmas rush. We appreciate your understanding and look forward to serving you again.

Rated 2 out of 5 stars

Late, late, late

Our order was due on Dec. 16. Today is the 23rd and we have neither received our merchandise nor had an notice of when it will arrive

9 December 2024
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Reply from Brighticonic

Hi customer, I apologize for the delay in delivering your order.

To assist you further, please reach out to us with your order information. We are committed to resolving this issue promptly and ensuring you receive your merchandise as soon as possible.

Rated 5 out of 5 stars

Quick and easy

2 December 2024
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Reply from Brighticonic

We're so glad to hear that you had a quick and easy experience with us. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. Thank you for your support and we hope to see you again!

Rated 5 out of 5 stars

Great lights at a good price

Great lights at a good price. I repurchased two additional times for added lighting. Very happy with solar sign lights.

18 November 2024
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Reply from Brighticonic

Thank you so much for your glowing review! We're thrilled to hear that you are happy with the quality and price of our lights. Your continued support and additional purchases mean the world to us. If you ever need more lighting solutions, we're here to help!

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