don't like using this type of service but application was quick and painless. 12 quid for 24 hrs, is that good? this type of operation always gives me the data protection heeby-jeebies
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had problems with the online cancellation form but was able to do an online chat and the lovely lady went above and beyond for helping me
Company replied
This is the 2nd time I have used Briefly and find them so easy to use and fast no messing.’ Even the chat service was quick at answering. The only thing with me I purchased a policy for a week and... See more
Company replied
Gave me what I wanted. Competitive prices, although it does fluctuate upwards too often.
Company replied
Company details
Written by the company
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Contact info
United Kingdom
- brieflycover.co.uk
4.4
Excellent
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quickly reassured…
Took out a short term policy and the morning after I convinced myself that I had misinterpreted the question regarding traffic offences so used the web chat to see if I could amend my policy. Spoke with Millie who checked everything and reassured me that all was good and my original understanding was correct. So I was safe to use the car. Mille was very helpful and clear in her replies. Nice to communicate with a human rather than a bot.
6 November 2025
Unprompted review
Reply from Briefly
Hello Mike,
Happy to hear Millie was able to assist you with your query. We will be sure to share the feedback with her!
Have a great day
The Briefly Team
Definitely worth using for future purposes!
After trying several insurance companies before I try this one, none of them has offered me temporary insurance because I have an old BMW, but Briefly has. The only one that offered me insurance for £103 for 4h only. However, I was really glad with the price and quick service with Briefly. Definitely to use for future purposes!
2 November 2025
Unprompted review
Reply from Briefly
Hello Muhannad,
Happy to hear you were able to get covered with Briefly and that it was a quick process for you. Thanks for the 5 star review and we hope you will consider using Briefly again in the future.
Have a great day!
The Briefly Team
Very easy to use and cheaper than other…
Very easy to use and cheaper than other websites, highly recommended
29 October 2025
Unprompted review
Reply from Briefly
Good Afternoon Julia,
Great to hear that you found Briefly easy to use and found our prices to be very competitive! A quick tip for the future - as an existing customer you can get an even quicker quote when using the Briefly Portal
Have a great day!
The Briefly Team
Great service
Great service - had to drive my elderly fathers car back home and this service made it possible.
Easy to use and good value
Highly recommend it
25 October 2025
Unprompted review
Reply from Briefly
Good Morning Gordon,
We are glad to hear you found Briefly useful for your journey and were happy with the price!
Have a great day!
The Briefly Team
Simple to use
Simple to use . Very cheap . Love the fact you can insurance a vehicle for hours rather than a whole day. Really simple and easy .
26 September 2025
Unprompted review
Reply from Briefly
Good Morning Kat,
We're happy to hear that you found Briefly easy to use, were satisfied with the price and appreciated the flexible policy lengths
Have a great day!
The Briefly Team
Very helpful online chat
I had problems with the online cancellation form but was able to do an online chat and the lovely lady went above and beyond for helping me
22 September 2025
Unprompted review
Reply from Briefly
Good morning Becky,
We are sorry you encountered issues with the online cancellation form and are glad that a member of the team was able to assist you!
You'll be pleased to know that shortly it will be possible to complete a cancellation directly from the Briefly customer portal.
Have a great day!
The Briefly Team
Quick, easy and good quote
Quick and easy online process. Needed one day cover to move our son back to Uni. Quote received from Briefly was almost half of others we tried. No brainer 😁
11 September 2025
Unprompted review
Reply from Briefly
Hi Mark,
Thank you for the 5* review! We are happy to hear you were pleased with the price and found the process easy! Hope the Uni move went without a hitch!
Have a good day!
The Briefly Team
Thanks veer good service
11 September 2025
Unprompted review
Reply from Briefly
Hello Lakhdeep,
Thank you for your 5* review and excellent feedback!
Have a great day!
The Briefly Team
I wish I give no star but no option
I wish I give no star but no option. People should think before deal with.
30 August 2025
Unprompted review
Reply from Briefly
Good Morning Asm,
Thank you for replying to the request to provide more information. We can see that you contacted us about cancelling an impound policy that you purchased. Unfortunately Impound policies are non refundable so we are unable to help on this matter. If you need any further assistance on anything else please reach out to the team.
Thank you,
The Briefly Team
Reply from Briefly
Hello Peter,
Thank you for your feedback, we hope Briefly has met all your needs!
The Briefly Team
Quick and easy to use also a great price
Quick and easy to use also a great price
30 August 2025
Unprompted review
Reply from Briefly
Good Afternoon,
We are really happy that you found Briefly quick and easy to use!
Have a great day!
The Briefly Team
Ease of use and quick
Ease of use and quick. Can't fault the online service.
29 August 2025
Unprompted review
Reply from Briefly
Good Morning
Thank you for the excellent feedback. We are glad that you found it quick and easy to buy your insurance policy
Have a great day!
The Briefly Team
Hi my experience was difficult and the…
Hi my experience was difficult and the operator before Dawn was un helpful. But Dawn was very good and helped me save a lot of money as she corrected the wrong email I put. Thank you Dawan.
29 August 2025
Unprompted review
Reply from Briefly
Hello Mohamed,
Thank you for your 5 star review and excellent feedback! It's great to hear that Dawn was helpful and managed to resolve the problem for you. We will be sure to pass your feedback onto her.
Thank you,
The Briefly Team
Won't let me update number plate…
Won't let me update number plate details , forcing me to cancel and won't refund me either . Scam company
29 August 2025
Unprompted review
Reply from Briefly
Hello Alex,
Sorry to hear you have had issues entering your number plate details. I've just privately messaged to ask for more information to see if we can get this resolved for you as soon as possible.
The Briefly Team
Straight forward and easy to do
Straight forward and easy to do. I chose a week because it was only double the day price. I put in my details and within 10 mins was driving.
26 August 2025
Unprompted review
Reply from Briefly
Good morning,
Thank you so much for your excellent feedback and 5-stars!
Have a wonderful day,
The Briefly Team
Had to cancel and rebook my cover
Had to cancel and rebook my cover, and both Millie and Kiera were great. No hassle.
22 August 2025
Unprompted review
Reply from Briefly
Good morning,
Thank you so much for your great feedback! We will be sure to pass that on to Millie and Kiera
Have a great day,
The Briefly Team
Reply from Briefly
Good morning,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Millie was extremely helpful in my hour…
Millie was extremely helpful in my hour of need as I had originally put in the wrong reg no by one digit, silly me, so she kindly cancelled it and I can now rebook the temp insurance, great service and thank you Millie!
15 August 2025
Unprompted review
Reply from Briefly
Good morning Diane,
Thank you very much for your lovely feedback and 5-stars!
Have a great day,
The Briefly Team
GO TO INSURANCE …
I have no issues with this site fast response easy to fill form and online docs no issues
8 August 2025
Unprompted review
Reply from Briefly
Hi Robert,
Thank you so much for the positive feedback and 5-stars!
We really appreciate it,
The Briefly Team
I have had a great experience app is…
I have had a great experience app is nice and easy to use very fast and good rates
2 August 2025
Unprompted review
Reply from Briefly
Good morning Darren,
Thank you so much for your great feedback and 5-star rating!
We’re thrilled to hear you’ve had a great experience and Briefly easy to use with fast service and good rates, that’s exactly what we aim for!
Have a great day!
The Briefly Team
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