Bridgman Luxury Furniture Reviews 

1,266
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the furniture, often finding it superior to other options. The staff are frequently highlighted for being friendly, knowledgeable, and helpful, offering excellent, non-pressured advice. Reviewers also appreciate the efficient and professional delivery service, with teams often setting up furniture and removing packaging, contributing to an outstanding overall experience from start to finish. However, some customers also noted minor delivery inconveniences, including occasional forgotten small items or delays in receiving schedule updates.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its brilliant quality and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Reviewers consistently express delight with the quality of the furniture, often describing it as superb,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Consumers find service to be positive, with many describing the entire experience as outstanding from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the Cheltenham store and were assisted by Kate. She was very polite, helpful and knowledgeable about the various ranges but did not pressure us in any way. We bought the Bordeaux dining set... See more

Company replied

Rated 5 out of 5 stars

My partner went into the Tunbridge wells store and saw a sofa that he liked. Sian was very helpful and knowledgeable about the product. She was professional without being pushy which was appreciate... See more

Company replied

Rated 5 out of 5 stars

Just received delivery of our new Kensington dining table patio set. Delivery was prompt and efficient, including assembly and removal of all packaging. Bruno was extremely helpful from my first... See more

Company replied

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,266)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

5 Star Customer Service from Start to Finish

Bruno Harris was extremely helpful and made the experience of choosing garden furniture extremely easy. He was very patient and offered me various options.

Delivery went smootly and the quality of the furniture is 5 star. I will definately buy from Bridgmans again.

14 April 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Gillian,

Thank you so much for your wonderful review and 5-star rating.

We’re delighted to hear that Bruno made choosing your garden furniture so easy and enjoyable. Patience and clear advice are exactly what we aim for, and we’ll be sure to pass your kind words on to him.

It’s great to know that delivery went smoothly and that you’re so pleased with the quality of your furniture. We really appreciate you choosing Bridgman and look forward to welcoming you back again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Good customer aervice

When I got in touch asking to see examples in situ, Bruno Harris arranged for me to visit a local hotel to check quality etc. once we confirmed order he liaised directly with updates as there was a delay. He was helpful in these matters. As to the furniture, it is robust but has style and the cushions are really good quality.

21 August 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for taking the time to share your experience.

We’re pleased to hear that Bruno was able to assist you so thoroughly, from arranging the site visit to keeping you informed throughout the ordering process.

We’re glad you’re happy with the quality and style of the furniture, as well as the comfort of the cushions. Your feedback is greatly appreciated, and we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service

I Ordered cheaper garden furniture from a different supplier and was so disappointed I returned and then ordered with Bridgman, what a difference from the start,A gentleman called Bruno, helped us with ordering and was excellent at his job, my furniture arrived on time and was packed well, I would definitely 100% use this company again

27 September 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Mike,

Thank you so much for your wonderful review. We’re delighted to hear that your experience with Bridgman was such a positive one, especially after your earlier disappointment elsewhere.

We’re very pleased that Bruno was able to assist you so well with your order and that your furniture arrived on time and well packaged. We’ll be sure to pass on your kind words to him.

Thank you again for choosing Bridgman and for your recommendation, we look forward to welcoming you back in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Service that went above and beyond

Bruno went out of his way to meet my requirements and find a bespoke solution for me.

2 December 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Bronwyn,

Thank you for your lovely feedback. We’re delighted to hear that Bruno was able to go above and beyond to find a bespoke solution that met your needs. We’ll be sure to pass on your kind words to him.

Thanks again for choosing us!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Had a wonderful experience at Bridgman…

Had a wonderful experience at Bridgman Luxury Home Furniture in Tunbridge Wells last Friday. Paul went above and beyond—friendly, knowledgeable, and incredibly dedicated throughout the whole process. The store offers an excellent selection of high-quality sofas with a wide range of beautiful fabrics to choose from. Would definitely recommend Bridgeman to anyone seeking a quality sofa and great customer service.

28 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Kirsten,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be thrilled to know his friendly and dedicated service made a real difference to your visit.

We’re also glad you enjoyed exploring our collection and fabric options. Your recommendation means a great deal to us.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Looking forward to using

I bought a garden chair etc from Amersham store, but unfortunately my garden was taking longer to landscaped than I originally thought They kindly held it till I was ready. Bruno was especially helpful. Thanks

1 December 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Deirdre,

Thank you for your kind words! We’re so glad Bruno and the team at our Amersham store could assist and make the process easier for you by holding your order until your garden was ready. We’re delighted everything worked out and that you’re happy with the service.

Thanks again for choosing us. We hope you enjoy your garden chair for many relaxing moments ahead!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We were greeted by Emma who proved very…

We were greeted by Emma who proved very knowledgeable & answered our questions, we ordered 4 Dining Chairs after visiting many other furniture stores solely down to her personality & helpfulness..

29 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Robert,

Thank you for sharing your experience with us.

We’re so pleased to hear that Emma made such a positive impression during your visit. Her knowledge, warmth, and helpful approach are exactly what we strive for, and we’ll be sure to pass on your kind words.

We’re delighted you chose our dining chairs after exploring other stores, and we truly appreciate your trust in Bridgman. If there’s anything more we can help with, please don’t hesitate to get in touch.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We visited the Bridgman showroom in Enfield

We visited the Bridgman showroom in Enfield and were very impressed with the quality of all the furniture on show. Carly was super helpful and very knowledgeable and we placed an order the next day.

7 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Diana,

Thank you so much for taking the time to leave this lovely review.

We’re delighted to hear you were impressed with the quality of the furniture in our Enfield showroom, and that Carly was able to help you so well, we’ll be sure to pass your kind words on to her.

Thank you for placing an order with us; we really appreciate your trust in Bridgman and hope you enjoy your new furniture for many years to come. If you need anything at all, we’re always here to help.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Love our new sofa

Love our new sofa! Highly recommend Bridgman's, Emma was great - friendly and helpful throughout.

5 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you so much for your lovely review! We’re delighted to hear you’re loving your new sofa. It’s great to know Emma was friendly and helpful throughout your experience. We’ll be sure to pass on your kind words.

We truly appreciate your recommendation and hope you enjoy your sofa for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Cannes garden furniture

We are absolutely delighted with our new Cannes garden furniture set from Bridgman! The quality is excellent—truly superb.
The entire purchasing experience was made wonderful thanks to Bruno. He was extremely helpful, knowledgeable, and professional, going above and beyond to assist us. He is a fantastic ambassador for the company!
Highly recommend Bridgman for high-quality furniture and exceptional service. We can't wait to enjoy our Cannes set this summer!

14 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Sarah,

Thank you so much for your lovely review!

We’re thrilled to hear how delighted you are with your new Cannes garden furniture set; it’s wonderful to know it’s living up to expectations.

We’re also delighted that Bruno made your experience so enjoyable. Your kind words about his help and professionalism mean a lot, and we’ll be sure to share them with him. He’ll be delighted to know he made such a positive impression.

We truly appreciate your recommendation and wish you many amazing moments enjoying your Cannes set this summer!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Gold standard customer service

I requested a catalogue because I don’t live near any of your branches, I was looking for a particular accent chair. I received a follow up call from Bruno, who was very professional sending swatches and helping me send a picture of my lounge via email. Unfortunately I didn’t purchase this time, but commend Bruno for his outstanding customer service, a true ambassador for Bridgman Luxury Furniture.

14 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Jennifer,

Thank you so much for taking the time to share this wonderful feedback.

I’m delighted to hear that Bruno was able to assist you with swatches and advice for your lounge, and that you felt so well looked after. He’ll be absolutely thrilled to read your kind words. We’re very proud to have him representing Bridgman Luxury Furniture.

I completely understand that you didn’t purchase this time, but we really appreciate you considering us and sharing your experience. If we can help further in the future, whether that’s with more ideas, fabric samples, or product suggestions, please don’t hesitate to get in touch.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

stress free shopping.

An exceptionally obliging and helpful attendant who was prepared to give 110%. Paul even moved his displays around to help us see how it might look in our home.

8 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi Jenny,

Thank you so much for your wonderful review!

We’re delighted to hear that Paul went above and beyond to help you visualise your furniture and create the perfect setup for your home.

Paul always aims to make the experience as personal and helpful as possible, and your feedback means a lot.

We’ll be sure to share your kind words with Paul!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Outstanding sales support from Paul on…

Outstanding sales support from Paul on the Tunbridge Wells team. Unfortunately we didn’t end up buying from them but did a great job supporting our queries and interests.

4 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Stuart,

Thank you so much for the lovely feedback!

We’re thrilled to hear Paul from our Tunbridge Wells team looked after you so well. We’re sorry we didn’t have the chance to welcome you as a customer this time, but we really appreciate you taking the time to share your experience.

If we can help with anything in future, whether it’s product advice, fabric samples, or availability, please don’t hesitate to get in touch. We’d love to help.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

A great sofa experience!

Delighted to have gone to the Enfield store to test a possible sofa purchase for a new design. Instead, We found an alternative in-store that was perfect. Somehow, they delivered the same afternoon! We then pick up a matching footstool two days letter which made a pefect partner. We do have Bridgman outdoor furniture as well as some dining chairs - really good quality products.

17 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jeff,

Thank you so much for your wonderful review!

We’re thrilled to hear you had such a positive experience at our Enfield store and that our team were able to help you find the perfect sofa and deliver it the very same day!

It’s fantastic to know you’ve complemented it with a matching footstool and that you’re already enjoying other Bridgman pieces in your home and garden. We truly appreciate your continued support and kind words about our quality.

Wishing you many comfortable moments enjoying your new sofa set!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

I recently made a trip to the Wilmslow…

I recently made a trip to the Wilmslow branch for an appointment with Emma to view a set of garden furniture. Unfortunately the piece that I had gone to see turned out to be unsuitable however on showing Emma the proposed location of the furniture, Emma was extremely helpful in suggesting an alternative. The alternative piece happened to be reduced for the end of season a week later and Emma was immediately in contact to let me know. I am now the happy owner of a stunning Ascot set that fits in the location perfectly and at a bargain price. One happy customer. Thank you Emma.

11 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Andrew,

Absolutely thrilled to read this; thank you! 🌟

We’re so glad Emma and our Wilmslow team could help you find the perfect alternative and keep you posted on the end-of-season reduction.

The Ascot set is a beautiful choice, and it’s wonderful to hear it fits your space perfectly (and at a great price!).

If you ever need styling tips, care advice, or any after-sales support, we’re here to help. Enjoy your new garden setup, and if you’re happy to share, we’d love to see a photo!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Amazing Service and Product

I don't often write reviews, but on this occasion I must because we have had our sofa from Bridgman for nearly a year now, and it's easily one of my favourite purchases for our home. The quality, finish, and durability have definitely met our expectations, with the Aquaclean technology making a noticeable difference in everyday use.

I must mention how fantastic Elee was throughout the entire sales and post-sales process. No pushy sales tactics, but instead she supported us expertly during the purchase. I still remember when we re-visited the showroom to look at other items, and not only did she recognise us, but she even remembered my name! My mum has now also bought a Bridgman sofa, and she is equally delighted.

I would happily buy another product from Bridgman and Elee. Thank you!

25 October 2024
Unprompted review
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Reply from Bridgman Luxury Furniture

Good afternoon Luke,

Thank you so much for taking the time to share your experience; and for such a thoughtful review!

We’re delighted to hear how happy you are with your sofa even after a year, and that the quality and Aquaclean fabric have lived up to expectations.

It’s wonderful to know Elee made the whole process so enjoyable and memorable; she truly takes pride in delivering exceptional service. We’ll be sure to pass along your kind words to her.

We’re also thrilled to hear your mum loves her Bridgman sofa too!

Thank you again for your continued support; we hope you both enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Outdoor/Indoor

We called in to the Wilmslow store and were greeted by Emma, who was simply fabulous, friendly, welcoming, knowledgable and excellent at her job!

We were after outdoor furniture that was suitable for indoors and something that didnt look like we had simply taken the outdoor furniture in for Winter. Emma listened to our needs, made recommrndations, provided options and definitely went the extra mile to ensure we met those needs! Communications were excellent up to and beyond delivery.

Furniture is great as well 😀 looks good is good quality, is comfortable and just what we were after.

20 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Mrs Lunt,

Thank you so much for sharing your experience!

We’re thrilled to hear Emma at our Wilmslow store made such a great impression and helped you find the perfect furniture for both indoors and outdoors.

It’s wonderful to know her knowledge and care made the process so enjoyable, and that your furniture looks and feels just as you hoped.

We’ll be sure to pass along your lovely comments to Emma and the team; enjoy your new pieces!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Another great experience with Harry at…

Another great experience with Harry at the Walton store. Fast, friendly and efficient

18 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Chris,

Thank you for your lovely review!

We’re so pleased to hear you had another great experience with Harry at our Walton store. He’ll be delighted to know his friendly and efficient service made such a positive impression.

We really appreciate your continued support!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Delighted with our Bridgman Garden Furniture

Many thanks to Harry from the Walton branch who was a great help in choosing our new Garden Furniture set. Delivery was prompt and we are delighted with the quality of the items.

18 September 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Jai,

We really appreciate your lovely feedback.

It’s wonderful to know Harry provided such great assistance and that your furniture arrived promptly.

We’re so pleased you’re happy with the quality; thank you for choosing Bridgman!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Harry the best salesman

We drove for 1 hour and 20 to visit this showroom to view the Kensington range of garden furniture, and it is by far the best we have seen and sat on.

But the high light of this visit was Harry, by far the best salesman we have met, no hard sell, but a great mix of information, knowledge and humour, what a credit to the Bridgman company.

12 October 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Jeremy,

Thank you so much for taking the time to visit us and share such a lovely review!

We’re thrilled you loved the Kensington range; it’s one of our favourites too.

We’ll be sure to pass your kind words on to Harry; he’ll be delighted to know he made your visit such a great experience. We really appreciate you making the journey to see us!

Warm wishes from The Bridgman Team.

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