B & R Heating Reviews 

190
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

B & R Heating have just installed a complete new central heating system in my mothers old house. The work has been completed ahead of schedule and the property has been left tidy, with floors also be... See more

Rated 5 out of 5 stars

A huge thank you to B & R Heating for doing a fabulous job and within the time scale promised even after finding a few issues which they rectified without incurring additional costs to my elderly Moth... See more

Rated 5 out of 5 stars

We were recommended this company by a friend. Very happy we chose to use them to fit our new boiler. From initial visit to quote to installation we have been very pleased. Good contact with office, p... See more

Rated 5 out of 5 stars

We wanted a complete oil-fired central heating and hot water system installed having got fed up with our existing night storage heaters. There is no gas supply in our road. B & R were very good on p... See more

Company details

  1. Boiler and Heating Service
  2. also in
  3. Fire Protection Service
  4. Plumber

Written by the company

B & R Heating Ltd is a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home. We are also very pleased to be members of the well-respected WHICH? Trusted Trader Scheme. As a business focused on excellent customer service, quality and value, B & R Heating Ltd have been selected by Worcester Bosch, the UK market leaders in heating products, to form a strong local partnership as part of their exclusive Accreditation scheme. Because of this unique partnership we are able to provide you with their industry leading, no quibble parts and labour guarantee on their Worcester Boiler range. It's also important to note that Worcester across the range has been awarded the much coveted WHICH? Best Buy Award for the last 7 years in succession, which we're sure you will agree is the envy of the heating industry. We can also offer our popular flexible monthly payment options if you would like to spread the cost of your new boiler over 3, 4, 5, and 8 or even 10 years so we can always find the correct payment to suit you. We are authorized and regulated by the Financial Conduct Authority which allows us to offer competitive finance packages from Hitachi Capital, one of the market leaders in personal finance. B&R Heating Limited excels in a substantive range of central heating installations; maintenance, servicing and repair work in the industry of Gas, Oil, and LPG throughout Devon and Cornwall. We can also undertake Commercial works. Our main focus is providing high standards of customer care and quality assurance. In order to fulfill our commitment to customers, B&R Heating Limited uses its knowledge and experience to stay abreast of the latest developments within the central heating industry to continually improve our management and working processes. We train our staff in the needs and responsibilities of quality and health and safety at work in all levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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4.9

All reviews

(190)

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Rated 5 out of 5 stars

Reliability and good value.

New boiler installed six years ago by B&R and serviced by them since.
Always polite and easy to deal with. I was recommended by a neighbour to use them and I would happily recommend them to anyone else.

2 October 2018
Unprompted review
Rated 5 out of 5 stars

SOUND SERVICE

B&R have been servicing my boiler and gas fires for the last 3 or 4 years and always provide a friendly, effective, professional and reliable service. Despite the boiler being a good 15 years old they never try to fob me off with advice to get a new one even when I ask if I should.

A plus factor is that they come when they say they’ll come!

Because they are a successful local business in demand it is worth booking a few weeks in advance from when you require their services.

I recommend other home owners to use them.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional . Informed us of what he was doing and that everything was working safely and to the expected performance levels. Good value for money.

18 September 2018
Unprompted review
Rated 5 out of 5 stars

REPLACEMENT BOILER FITTED

Really pleased with the excellent job Richard and the team completed recently with the installation of a replacement boiler. They fitted us in quickly and the job was done in a day including upgrading all the pipework. Natalie was a pleasure to deal with on the phone and very helpful. We would highly recommend B & R Heating and will be using them in the future for our servicing.
Tina & Tony

26 August 2018
Unprompted review
B & R Heating logo

Reply from B & R Heating

Thank you Mr & Mrs Woodward, it was a pleasure working within your home. We look forward to seeing you yearly for the servicing.

Rated 5 out of 5 stars

Professional service at a fair price

My boiler service was professionally carried out by 2 courteous employees. Everything was left clean and tidy and my boiler is running smoothly.
I had my boiler fitted by B& R Heating and have had them service it each year. I would definitely recommend this company.

4 August 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Office and service staff efficient professional and helpful. I have used the company for years.

25 July 2018
Unprompted review
Rated 4 out of 5 stars

Very friendly and professional team but watch the detail.

Very friendly and professional team with an eye for detail. Fitted an external Danesmoor boiler in two days and tested system completely ( despite the heat wave! ).

However, dropping one star on my initial review as I discovered with a short power outage that they had fitted a programmer with no battery backup ( why do they make such things? ) making the system inherently unrealiable. Check when you order. I will now need to fix this quickly with winter coming on.

18 July 2018
Unprompted review
B & R Heating logo

Reply from B & R Heating

Sorry for this Mr Wyatt, we were on the same understanding as yourself. Please contact me so I can discuss this further.

Rated 5 out of 5 stars

Entire oil-fired central heating and combi boiler installation

We wanted a complete oil-fired central heating and hot water system installed having got fed up with our existing night storage heaters. There is no gas supply in our road. B & R were very good on problem-solving, installation and price. Everything went to plan. We knew to expect the worst having the night storage heaters ripped out, carpets rolled back, floorboards up for new pipework, boiler, oil tank, removal of existing hot water cylinder. There was far less hassle than I could have imagined. Everything was put back in place. We have been thoroughly satisfied. Excellent work. I would highly recommend this very pleasant, competent, professional team.

6 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We have used B&R Heating to enstall and maintain our boiler for several years now and have always been impressed by their personal service.

21 June 2018
Unprompted review
Rated 5 out of 5 stars

I recently had a Combi boiler fitted…

I recently had a Combi boiler fitted and had to have my gas pipes upgraded by b&r heating my wife and I found them to be very professional and helpful Richard gave us very honest advice . and was very competitive with his price and did everything he could to help us he left the house clean and removed the old boiler and rubish I am in the building trade my self and would not hesitate to highly recommend b&r heating

1 May 2018
Unprompted review

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