The Brew Crew - Beer Distributor  Reviews 462

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being very helpful, friendly, and efficient, often going above and beyond to assist with orders and provide advice. The service is frequently described as excellent, with many appreciating the quick turnaround on orders, smooth collection processes, and overall ease of dealing with the company. People are also very satisfied with the products, noting their quality and how well they perform. However, some people mentioned an issue where a staff member did not adequately explain that a keg they were about to receive was expired.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and efficient... See more

Product

Clients share positive opinions on product. Many customers praise the quality of the products, with some... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from the start. The staff were very helpful. Delivery of the item was next day. Item was packaged really well and works perfectly. Definitely would do business again!

Rated 5 out of 5 stars

We got our double tap kegerator recently from the brew crew. Couldn’t have been more helpful with their answering of questions and delivery time so we could be at home to see how to set up everything.... See more

Rated 5 out of 5 stars

Great service and staff are very efficient and helpful they even took time out to show how to clean my tap unit eventhough they were quite busy, will be back

Rated 5 out of 5 stars

I placed the order online on a Saturday evening around 7pm and I received it on the Monday! 10/10. Had to contact Cistomer Service for some help regarding a further item required and they were very v... See more


Company details

  1. Beer Distributor

Written by the company

Over 22 years experience delivering kegs, gas, service and parts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Nice bunch of lads, really helpful with everything. Even arranged collection of the goods when I couldn’t drop them back with little notice

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend.

A great company to deal with. Very helpful and extremely quick delivery. We had the guy install ours and found him to be so helpful. Nothing was too big an ask. Couldn't recommend the company as a whole highly enough.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brew Crew are an amazing group

Brew Crew are an amazing group. Kieran, Dean to name a few give a first class service and aftercare. I had an issue with my Beer cooler and they guided me through how to repair the issue step by step till all was working again. Top class service couldn’t recommend them higher !!
Well done guys jeep up the good work !!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, lads very helpful with knowledge of all the bar equipment ,
All beers/ gases available also location very handy to get to ,
Totally recommend the bru crew for any small bars or partys

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service

Always excellent service. Have been a customer since 2017. Nothing is too much trouble for Kieran and the team. Have even used them for corporate events in the meantime. Highly recommend.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Brewcrew Boys

Both lads arrived on time and got to the root of my tap issues. Very helpful and insightful too. Cleaned out my lines and re-tapped my new keg. Delighted with the service.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, the lads couldn't do enough, really knew their stuff.

Easy to set up at home & pour perfect Guinness, first went for a rental, then bought a set when she finds out the wife will go mental.

Main fella I was dealing with, his name was Peadar, any issues? no nothing was a bother.

If with herself it's not a hit, marriage counselling could be a new thing, your fine business could have a new wing.

12 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look