Seems they did not know what I wanted and giving me false information about my account credits that I have locked in w/company. It was the most confusion I have ever encountered w/this Breck! Don'... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I love this company! They have so many options with honest hardiness data. Their website is easy to use and order from. I get an immediate email confirmation of my order and shipping/tracking updates.... See more
Company replied
This website is ridiculously easy to use. You type in the search, exactly what you want, and it instantly shows you multiple varieties of whatever you're looking for . Photos are crystal clear a... See more
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I placed my order many weeks ago. I had two conversations via email to reassure me that my order was coming. They were very prompt in communication and let me know that my order was coming from Hollan... See more
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Company details
Written by the company
Founded in 1818, Breck’s is the largest U.S. importer of premium Dutch flower bulbs, celebrating over 200 years of horticultural excellence. We work directly with master growers and hybridizers in Holland, with a dedicated full-time team on the ground in the Netherlands to inspect our fields and hand-select top-size bulbs for maximum performance in American gardens. In addition to our world-renowned Dutch bulbs, Breck’s supplies premium perennials cultivated in our U.S. greenhouses, providing complete gardening solutions for enthusiasts across North America. Every shipment is backed by our signature Lifetime Guarantee: if you are ever unsatisfied with any plant or hardgood—upon receipt or after it grows and blooms—we will replace it or issue a merchandise credit, with no time limit for as long as you garden.
Lifetime Guarantee
Over 200 Years of Customer Satisfaction
If, for any reason, you're not completely satisfied with any bulb, bareroot perennial or potted plant upon receipt, after planting or once it grows and blooms, just contact Breck's anytime—no time limit—for as long as you garden.
No need to return any item. We'll happily replace it or send you a merchandise credit. If you are not delighted with your garden tool or yard décor purchase, simply return it within 60 days for a merchandise credit or exchange.
Contact info
P.O. Box 3979, 47025-3979, Lawrenceburg, United States
- (513) 354-1512
- service@brecks.com
- brecks.com
Love Gardening?
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Great service They helped me with a…
Great service They helped me with a shortage in my order immediately.
22 October 2026
Reply from Breck's
Thank you for your kind review! We're glad our Customer Care Team was able to resolve the shortage in your order quickly. Your satisfaction is important to us, and we appreciate you choosing Breck's!
Happy gardening!
Reply from Breck's
Thank you for your continued support! We're delighted to hear you've consistently received great service. We appreciate your business and look forward to serving you for many more gardening seasons!
Happy gardening!
On October 19th my mother passed away
On October 19th my mother passed away. I remember purchasing ‘Marilyn’ tulips for her many years back, when she and dad still lived in their home. She looked forward for their show each spring. A good friend if mine, lost his wife last year… Marilyn… so bought him some and he was excited when they bloomed this spring. Present time… mom will be interned 11/6, and called to see if Marilyn tulips were still available, and they were. I ordered 3 bags of them, one for my brother, son, and daughters yards, and hoped they might arrive in time, so i could give them at the graveside service. The gal i spoke with said delivery would be the third week of November. I explained my hope, and she said she would do her best. They arrived on October 26th! Much thanks fir msking this possible!
19 October 2026
Reply from Breck's
Thank you for sharing such a beautiful and heartfelt story with us. We are deeply sorry for the loss of your mother. It means so much to know that Marilyn tulips hold such special memories for your family and that you are continuing that tradition in her honor.
We're so glad our team was able to help get your order to you in time for the service. We hope these tulips bring comfort to your family and serve as a beautiful reminder of your mother and the joy she found in their spring blooms.
Our thoughts are with you and your family during this difficult time. Thank you for allowing Breck's to be part of such a meaningful tribute.
Great customer service
29 October 2026
Unprompted review
Reply from Breck's
Thank you for your kind feedback! We're delighted to hear you had a great experience with our Customer Care Team. We appreciate your business and look forward to serving you again!
Happy gardening!
Knowledgeable and they stand behind…
Knowledgeable and they stand behind their products.
21 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We're happy to hear you appreciate our knowledgeable team and our commitment to standing behind our products. Your trust means so much to us. Thank you for choosing Breck's!
Happy gardening!
The bulbs arrived safely due to the…
The bulbs arrived safely due to the great packaging.
I’m planting them today and looking forward to seeing the flowers that they produce next Spring.
29 October 2026
Reply from Breck's
Thank you for sharing your feedback! We're glad to hear your bulbs arrived safely and that the packaging helped protect them along the way. We hope you enjoy planting them and look forward to hearing how beautifully they bloom next spring. Thank you for choosing Breck's!
Happy gardening!
I recieved my plants when I needed…
I recieved my plants when I needed them, in good condition and with all the planting instructions. I couldn't ask for more!
22 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re delighted to hear that your plants arrived when you needed them, in good condition, and with all the planting instructions. We appreciate you taking the time to share your experience and hope you enjoy watching your plants grow. Happy gardening!
Looong shipping time
Just curious why it takes so much time to get an order. I paid $10.95 in shipping and as of today I still don’t have my order. I’m afraid I’ll miss planting season!
28 October 2026
Unprompted review
Reply from Breck's
Thank you for sharing your feedback. We understand your concern about the time it takes to receive your order, especially when you're eager to get your plants in the ground. Some of our items ship directly from Holland, which can add an additional 3–4 weeks to the delivery timeframe. We apologize for the wait and understand how important it is to receive your items in time for planting season.
We have sent you a request for additional information. Please reply to that request, and we’ll be happy to look into your order status and provide an update. Thank you for your patience and understanding!
Poor phone help
Poor phone help. Hard to understand the person and she did not know the system anymore took a very long time
21 October 2026
Reply from Breck's
Thank you for sharing your feedback. We’re sorry to hear that your phone experience did not meet your expectations. We understand how frustrating it can be when communication is difficult and resolving an issue takes longer than expected. We appreciate you bringing this to our attention, as your feedback helps us identify areas where we can improve our customer service. We apologize for the inconvenience and appreciate your patience.
Right On Time
Timely arrival and big healthy roots made this a smooth and seamless fall garden expansion.
14 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re so happy to hear that your plants arrived right on time and with big, healthy roots. It’s great to know your fall garden expansion went smoothly. We appreciate your support and wish you a beautiful and thriving garden!
Breck's is easy to work with!!!
21 October 2026
Reply from Breck's
Thank you for your kind words! We’re delighted to hear that you’ve had such a positive experience with Breck’s. We truly appreciate your support and look forward to helping you grow a beautiful garden. Happy gardening!
Slow shipping and no communication…
Slow shipping and no communication since order entry and confirmation.
21 October 2026
Reply from Breck's
Thank you for sharing your feedback. We apologize for the frustration caused by the shipping delays and lack of communication. You can log in to your account on our website at any time to check the most up-to-date status of your order. We also send order confirmation emails, notifications regarding any item cancellations and refunds, and shipping confirmation emails with tracking information once your order ships. We appreciate your feedback and apologize for any inconvenience this may have caused.
UPDATE: After looking into your order, we see that your Hyacinths, Daffodils, and Crocus are currently being processed for shipment and should ship within the next 1–2 days. Please keep an eye on your email inbox for a shipping notification with tracking information once your order ships. Thank you for your patience!
Glad we got them but have to wait to…
Glad we got them but have to wait to plant them... Sadly
21 October 2026
Reply from Breck's
Thank you for your feedback! We’re glad your plants arrived and understand your concern about waiting to get them planted. As long as the ground is workable, we recommend planting them as soon as possible so they can establish roots and prepare for dormancy during the fall and winter months, helping them grow and thrive in the spring. If the ground is frozen or otherwise unworkable, we suggest planting them in pots until conditions allow for planting in the garden. We appreciate your patience and wish you a beautiful garden in the spring!
Placing order was easy
Placing my order was easy. I have ordered bulbs from Breck's for more than 40 years.
Never any problesm. High-quality bulbs
21 October 2026
Reply from Breck's
Thank you for being such a loyal customer for over 40 years! We’re delighted to hear that ordering with Breck’s has always been easy and that you’ve been pleased with the quality of our bulbs. Your continued trust and support mean so much to us. We look forward to helping you create many more beautiful gardens for years to come. Happy gardening!
Order status
You sent no update on my order after a week, then i called and they gave me actual ship dates later in November. Today i received an email that it is put of stock for good. Does not seem like your inventory system and customer communications is very effective.
18 October 2026
Reply from Breck's
Thank you for sharing your feedback. Because we work with live plants, we occasionally experience issues with rootstock availability that can affect product availability and shipping schedules. For this reason, we provide estimated shipping windows rather than exact dates. We understand how disappointing it is to receive updated shipping information only to later learn that an item is out of stock, especially when you’re planning your fall planting. We sincerely apologize for the frustration and the lack of timely communication. We will be reaching out to you via email to assist you further. Thank you for bringing this to our attention.
Tracking order status is not good…
Tracking order status is not good compared to other online vendors. I spent 20 minutes on the Breck site and Shopify site and still don’t know my order status.
20 October 2026
Reply from Breck's
Thank you for your feedback. We apologize for the difficulty you experienced trying to find your order status. After looking into your order, we can see that it is currently being processed for shipment and should ship within the next 1–2 days. Please keep an eye on your email inbox for a shipping confirmation with tracking information once your order has shipped. We appreciate your patience and apologize for the inconvenience!
My bulbs arrived fast and in good…
My bulbs arrived fast and in good condition. I haven’t planted them yet but with a 100% guarantee I have a lot of confidence that next spring will be bright and beautiful.
21 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re happy to hear your bulbs arrived quickly and in good condition. We love knowing you’re looking forward to a bright and beautiful spring garden! Your confidence in our 100% guarantee means a lot to us. Thank you for choosing Breck’s, and happy gardening!
I had no trouble getting my order taken…
I had no trouble getting my order taken and the agent was very understandable and pleasant.
28 October 2026
Unprompted review
Reply from Breck's
Thank you for your kind feedback! We’re delighted to hear that placing your order was easy and that our team member was pleasant and helpful. We appreciate your support and look forward to helping you with your future gardening needs. Happy gardening!
Quality bulbs and plants
Quality bulbs and plants. Fast resolve problems. Easy ordering. Items arrive before customer is billed.
21 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re happy to hear you’re pleased with the quality of our bulbs and plants, the ease of ordering, and our quick resolution of any issues. We appreciate your trust in Breck’s and are grateful to have you as a customer. Happy gardening!
Got only 1 out of many items and you want feedback?
I made a purchase of multiple items and only 1 shipped immediately and I have no idea about the status of the rest. Why I am being asked for feedback when I am frustrated instead of being sent updates, I will never know.
21 October 2026
Reply from Breck's
Thank you for sharing your feedback. We’re sorry for the frustration caused by receiving only part of your order and not having clear updates on the remaining items. We understand how important it is to receive timely communication about your order status, and we apologize for the inconvenience. We will be reaching out to you via email to assist you further and provide an update on your order. Thank you for your patience.
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