Seems they did not know what I wanted and giving me false information about my account credits that I have locked in w/company. It was the most confusion I have ever encountered w/this Breck! Don'... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I love this company! They have so many options with honest hardiness data. Their website is easy to use and order from. I get an immediate email confirmation of my order and shipping/tracking updates.... See more
Company replied
This website is ridiculously easy to use. You type in the search, exactly what you want, and it instantly shows you multiple varieties of whatever you're looking for . Photos are crystal clear a... See more
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I placed my order many weeks ago. I had two conversations via email to reassure me that my order was coming. They were very prompt in communication and let me know that my order was coming from Hollan... See more
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Company details
Written by the company
Founded in 1818, Breck’s is the largest U.S. importer of premium Dutch flower bulbs, celebrating over 200 years of horticultural excellence. We work directly with master growers and hybridizers in Holland, with a dedicated full-time team on the ground in the Netherlands to inspect our fields and hand-select top-size bulbs for maximum performance in American gardens. In addition to our world-renowned Dutch bulbs, Breck’s supplies premium perennials cultivated in our U.S. greenhouses, providing complete gardening solutions for enthusiasts across North America. Every shipment is backed by our signature Lifetime Guarantee: if you are ever unsatisfied with any plant or hardgood—upon receipt or after it grows and blooms—we will replace it or issue a merchandise credit, with no time limit for as long as you garden.
Lifetime Guarantee
Over 200 Years of Customer Satisfaction
If, for any reason, you're not completely satisfied with any bulb, bareroot perennial or potted plant upon receipt, after planting or once it grows and blooms, just contact Breck's anytime—no time limit—for as long as you garden.
No need to return any item. We'll happily replace it or send you a merchandise credit. If you are not delighted with your garden tool or yard décor purchase, simply return it within 60 days for a merchandise credit or exchange.
Contact info
P.O. Box 3979, 47025-3979, Lawrenceburg, United States
- (513) 354-1512
- service@brecks.com
- brecks.com
Love Gardening?
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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The bulbs and plant I ordered arrived…
The bulbs and plant I ordered arrived in perfect condition. Each was packed carefully. Great job!
19 October 2026
Reply from Breck's
Thank you for your kind words! We’re delighted to hear your bulbs and plant arrived in perfect condition and were carefully packed. We appreciate you noticing the care we put into preparing our products for shipment. Happy planting!
Outstanding customer service!!!
19 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re thrilled to hear you had an outstanding customer service experience. We appreciate your support and look forward to helping you with your future gardening needs!
Pkg misdelovered
Pkg misdelovered. I only found out because I called today to track it.
Told replacement order would take another month. I have had bulbs since Sept and am not waiting any longer on fertilizer. I spoke with agent and told him to Cancel order, I do Not want. I am not a happy customer. CANCEL THIS ORDER EFF IMMEDIATELY. Send confirmation.
26 October 2026
Unprompted review
Reply from Breck's
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this situation has caused. We have sent you a request for additional information. Please reply to that request so we can look into this matter further and work toward a positive resolution. We appreciate the opportunity to assist you.
Trusted Quality
Your bulbs arrive in great condition and have always come up. Healthy plants packaged with care.
19 October 2026
Reply from Breck's
Thank you for your kind words and continued trust in Breck’s! We’re delighted to hear your bulbs arrive in great condition and grow beautifully. We take pride in providing healthy plants packaged with care and truly appreciate your support. Happy gardening!
Reply from Breck's
Thank you for your wonderful feedback! We’re thrilled to hear that your plants grow beautifully and bring you lasting enjoyment. We truly appreciate your continued support and wish you many more seasons of beautiful blooms!
Reply from Breck's
Thank you for sharing your experience. We sincerely apologize that you have not received your order, especially during the important planting season. We will be reaching out to you via email to look into this matter further.
Reply from Breck's
Thank you for sharing your experience. We’re truly sorry to hear how disappointed you are. We have sent you a request for additional information. Please reply to that request so we can look into this matter further and work toward a positive resolution.
I ordered in early October and you…
I ordered in early October and you still haven’t shipped it out yet, I have not received an explanation for the delay, just another possible ship date. I need to get them in the ground before winter. My research says they should be planted in October. So could you possibly put a rush on my order?
Thanks in advance
Shirley Buckley
3 October 2026
Unprompted review
Reply from Breck's
Thank you for sharing your experience. We sincerely apologize for the delay and understand your concern about receiving your bulbs in time for planting before winter. We have sent you a request for additional information. Please reply to that request so we can look into your order further and explore how we can best assist you.
Everything I order came on time
Everything I order came on time, I’ve already planted them. I can’t wait to see them grow.
19 October 2026
Reply from Breck's
Thank you for sharing your feedback! We’re so glad everything arrived on time and is already planted. We hope you enjoy watching your new plants grow and flourish, and wish you a beautiful season of blooms!
Horrible customer service
Horrible customer service! Product not shipped as expected. Instead, they kept changing the shipping date further out. Ended up canceling the order.
15 October 2026
Reply from Breck's
Thank you for sharing your experience. We’re sorry for the frustration caused by the changing shipping dates and understand why you chose to cancel your order. The majority of Breck’s items ship from Holland, so delivery can take additional time. Because we work with live plants, occasional nursery-level issues with rootstock can also affect availability and delay shipments. For this reason, we provide estimated shipping windows rather than exact dates. We understand how disappointing this can be when you’re planning your garden, and we sincerely apologize that we did not communicate these potential delays sooner. We appreciate your feedback and the opportunity to improve.
Opportunity to Have extraordinary…
Opportunity to Have extraordinary plants that are free from insects/parasites, etc with the largest, mostly healthy, beautiful blooms! You’re the Best. Thank you! God bless you all!
19 October 2026
Reply from Breck's
Thank you so much for your wonderful feedback and kind words! We’re delighted to hear you’re enjoying your healthy plants and beautiful blooms. Your support means so much to us, and we’re grateful to have you as part of the Breck’s gardening family. God bless you, too, and happy gardening!
Reply from Breck's
Thank you for your kind feedback! We’re delighted to hear you had an excellent experience with our service. We truly appreciate your support and look forward to helping you grow a beautiful garden!
Non user friendly software
We have ordered amaryllis from Breck's every Christmas for years and love your plants. This year's free shipping is much appreciated as well. I further appreciate that you archive previous recipients and addresses, relieving the tedium of entering them manually. Other than that, however, your user interface is a web of confusing pathways and dead-ends: shoppers who wish to check on their cart are unable to toggle back to browsing and must start the process back at square one; the recipients' files are mysteriously populated with a bevy of unwanted items, all of which must be unselected; the page for confirming one's order simply displays the number of items and the total price without identifying those items.
This last "feature" means that the shopper risks receiving an email confirming an item which may have been browsed at some point but was not the final selection, as in my present case. On the bright side, the email does identify the item (one of the two being ordered; the second is included in the sum payable although not apparently "confirmed") While it may be useful to spot the anomaly early, I now must write a lengthy commentary and plead to have this erroneous order canceled.
I have six more recipients' orders loaded in my account. How will I be confident that the "one item" going to them will be as intended? I will try to reach a human operator, as obliged to do sometimes in the past, but that also does not streamline the shopping experience.
But for being as convinced as I am of the quality of Breck's products, I might well have taken our custom elsewhere.
25 October 2026
Unprompted review
Reply from Breck's
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by our website’s confusing navigation, difficulty returning to shopping from the cart, unwanted items appearing in recipient files, and the lack of item details on the order confirmation page. We understand how concerning this is, especially when placing multiple orders for loved ones. We’ve sent a request for additional information; please reply to that request, and we’ll be happy to look into this and assist you further. We truly appreciate your continued loyalty to Breck’s!
Beautiful and great quality plants.
I’ve always had a great experience with Breck’s plants, and this time was no different. The plants arrived very quickly and in excellent condition. I look forward to to planting them and seeing then come up in the spring.
18 October 2026
Reply from Breck's
Thank you for your kind feedback and continued trust in Breck’s! We’re delighted to hear your plants arrived quickly and in excellent condition. We hope you enjoy watching them grow and bloom in the spring, and we look forward to helping you make your garden beautiful for years to come!
Excellent Purchase Experience
My order was received 3 days ahead of the scheduled delivery day and all bulbs were in excellent condition.
15 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re delighted to hear your order arrived ahead of schedule and that all your bulbs were in excellent condition. We appreciate your business and hope you enjoy a beautiful display of blooms!
Fast service….and arrived sooner than…
Fast service….and arrived sooner than expected.
18 October 2026
Reply from Breck's
Thank you for your feedback! We’re happy to hear your order arrived quickly and sooner than expected. We appreciate your business and hope you enjoy your plants!
Quick Ordering
Breck's employee made it quick and easy to order over the phone. I was able to use a code for free shipping. This was more than the 10% off, detailed in my text.
18 October 2026
Reply from Breck's
Thank you for sharing your experience! We’re glad our team member made ordering by phone quick and easy, and that you were able to take advantage of the free shipping offer. We appreciate your business and look forward to serving you again!
Love all my Bulbs from Brecks
Love all my Bulbs from Brecks. My flowers have been outstanding and I’ve loved every bit of it. Sherry.
17 October 2026
Reply from Breck's
Thank you for your wonderful feedback! We’re thrilled to hear how much you’ve enjoyed your bulbs and the beautiful flowers they’ve produced. It means so much to know Breck’s has been part of your gardening happiness. Happy gardening!
Everything ready for a colorful spring
Everything is great. All daylillies and feed received and are ready to plant! I’m looking forward to their beauty in spring!! Thank you much!
18 October 2026
Reply from Breck's
Thank you so much for sharing your excitement! We’re happy to hear your daylilies and plant food have arrived and you’re ready to get planting. There’s nothing quite like looking forward to a garden full of beautiful blooms in the spring! We hope your daylilies bring you lots of color and joy. Happy planting, and thank you for being part of the Breck’s family!
Reply from Breck's
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with our products and service. Your support means a lot to us, and we look forward to helping you make your garden beautiful!
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