Overpriced and terrible customer…
Overpriced and terrible customer service. I didn't realise that I'd missed the past 2 orders as I moved addresses. Prior to moving, I informed them that I was moving and that my address needed to be changed. They changed it for that order but then proceeded to send the next 2 orders to my old address so I never received the product. When I confronted them about it, they told me that it was not their fault that they didn't know I was on a subscription model and so my address wasn't updated for future orders...umm hello? You all have my order details and know I'm on a subscription model. Why would I change my address 1 time and then revert to my original address after I had moved to a new apartment? In between responses they take about a week each time you write them an email as well. Anyways, I've wasted $100s of dollars on this company for a product that you can buy for about $0.10. They make incredible margins yet provide atrocious customer service.






