breakdance.com Reviews 86

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website and user experience are frequently described as fast, powerful, and easy to use, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth functionality of the product. However, some customers also noted dissatisfaction with customer support, mentioning slow replies or unresolved bugs. A few people felt that the support team's approach to issues was unhelpful, particularly regarding bug fixes, which they felt were sometimes treated as feature requests rather than immediate problems.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Website

Customers consistently note positive experiences with website building. Many reviewers praise the builder as... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being fast,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, speed, and powerful... See more

Product

Consumers express strong satisfaction with the product, often choosing it over competitors. Many reviewers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched from years of working with Undsgn Wordpress Template to Breakdance as I needed more speed, clarity and freedom building the next websites for my company. And I wanted a system that is not b... See more

Rated 5 out of 5 stars

Breakdance has been a game changer for me. I have been building websites for over 20 years, initially handcoding in html and css, but as things got more complex (responsive design, more feature packed... See more

Rated 5 out of 5 stars

I retired after a forty-eight year career as a software developer. In the early days of my career, a few of the big companies had prompt, effective, knowledgeable support. They could usually offer a... See more

Rated 5 out of 5 stars

Breakdance is the best page builder in the universe. It’s fast, powerful, and incredibly easy to use. Design freedom feels limitless, with every detail under control. Websites built with Breakdanc... See more


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

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Rated 5 out of 5 stars

Breakdance is the best page builder

Breakdance is the best page builder in the universe.
It’s fast, powerful, and incredibly easy to use.
Design freedom feels limitless, with every detail under control.
Websites built with Breakdance look stunning and load instantly.
Once you try it, you’ll never want to use anything else.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

My new Best Friend in Website Building!

I recently discovered Breakdance and I LOVE it so far. I was able to learn how to use it quickly and find quick answers for what I couldn't figure out with a google search. I had a small break in my site code, and they resolved my issue in less than 24 hours. In one week, I've completely redesigned 4 websites using Breakdance and I'm still working on transferring all myc clients over to them. Highly Recommend!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Breakdance is a great platform

Breakdance is a great platform, adaptive, intuitive and very fast.

There is no other that comes close. Long may it continue.

Reached out to team on a query, and they also were super helpful.

Thanks again –

HS

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service Continually Gets Worse - Kevin is Exhibit A

Three Years with BD!

This review is overall about BD support, but particularly for Kevin Pulido.

He's smart and capable, but clearly burned out. He has taken the road so many wordpress support reps take... where their entire support philosophy becomes... we don't care that WE CHOSE to build on wordpress, if there is any possibility that you're experiencing an issue that isn't caused by Breakdance, including user error... you're on your own.

So Kevin doesn't try to solve your issue, instead he tries to answer one question... can I reproduce what the client is experiencing on my own computer and environment? And big surprise... he gets it to wok - "works for me!"

Of course you can get something to work on your own product for yourself.

Thanks Kevin, for nothing!

So he does work, yes... but work designed to get out of doing anything helpful. The feeling is... Kevin will do 10 minutes of work if it means he can avoid doing 5 minutes of actual helpful work.

Why would he do this? Because in his mind he just saved himself 30 minutes of work. How... because there have been times when he tried to be helpful where it took a lot of his time. So he won't touch tha hot stove again, even if it means in some cases he has to do more work to avoid work It's called having principles... drawing a line. Why? He's burned out.

This attitude, more than any other, is the reason I left Elementor 3 years ago, and tried Breakdance in its infancy.

Now I'm back where I started. Beyond depressing.

I've noticed over quite a few support situations that Kevin's goal isn't to help, but instead to find out whether he should help.

Ironically if he took the same amount of effort that he puts into avoiding work,and redirects it to actually helping... in many cases, he would do just as little work.

A "WordPress Taker" mentality. Kevin benefits from the sales pitch of WP... custom solution using any plugin / integration you can imagine, but has ZERO intention of helping make the particular "system" you chose, work for you.

After 7 years of WordPress development, this is the crappiest part of it. Customer service for all plugins can become like Kevin, and say... the problem is somewhere else in your stack. When they all say that... you are officially in WordPress Hell.

In short Kevin has a "SCREW-YOU" attitude, done professionally of course.

However, if you ask... "how do I do X in breakdance?" Then that is a pure breakdance question. He'll then oblige.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Will consider going back to Breakdance!

I had a renewal notice come through on a subscription I though I'd cancelled. Having used Breakdance some time ago (I thought it was fantastic) but with it no longer required I asked for a refund. I was given a very quick and friendly response informing me that the refund had been made and subscription cancelled. Really impressed with the support and will consider going back to using Breakdance in the future.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Due to a change in my strategy I did…

Due to a change in my strategy I did not need a website anymore and did not finish the one I started with Breakdance.
The renewal came around and I forgot to cancel it prior to the date. A week after the fact I contacted support asking for a refund.

Within 10-15 minutes I had both 2 emails. The first confirmed they received a support request and the second said - "No Worries - we'll refund it immediately."

A LOT of companies would have essentially said, 'Screw you.' Bottom line, Breakdance is ETHICAL and their Customer Support is FAST.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue with WooCommerce and…

I had an issue with WooCommerce and Breakdance. It turned out to be something simple that I had overlooked. Phe at Breakdance identified the issue and sent me back a detailed email on how to fix the issue.

The support that I received from Breakdance was fantastic. If you are still using other visual editors in WordPress I urge you to checkout what Breakdance have to offer. These guys are amazing. I'm so happy.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Breakdance is amazing!

Breakdance makes my life simple as a web designer. It has a majority of all the features I need wrapped into a single Wordpress development environment. When I've had a technical question, their support team responded quickly and resolved my issue. Their documentation is thorough too. Love this plugin!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

By far the best website builder.

I've used a lot of website themes and builders over the years. Breakdance stands very clearly above the rest. Their focus on speed and performance is evident—every website I build with Breakdance is rapid, which is fantastic for SEO and user experience. It's very easy to get going with it. The AI tools are pretty handy, and the basic templates that you're given are a great canvas. I rebuilt our HPCR Technology cyber compliance for business website (hpcr com au) using their system, and the website scores nearly perfect on speed tests. Even how fast their website builder works is brilliant. There's also lots of resources that they offer.

Recently, I was having some technical issues with a plugin that I had written, and the Breakdance support were so good that they logged into my website, troubleshooted the plugin, found out what was wrong with the plugin, and even fixed it. For me, this is above and beyond what I would expect, and I have absolutely nothing bad to say about their system—I think it's amazing. I've used Elementor a lot in the past. It's very slow, it's clunky, it's confusing—especially in comparison.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Breakdance is an excellent page builder…

Breakdance is an excellent page builder that I highly recommend to anyone looking for an alternative to Divi or Elementor. It’s incredibly fast, easy to use, and highly intuitive. Plus, the support team is quick to respond and very friendly.

20 February 2025
Unprompted review

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